Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
Hasn’t replied to negative reviews
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Passed on my details to builders after…
Passed on my details to builders after being asked not to.
Didn’t really offer my “independent” advice.
Overall waste of time.
Very good staff
Informative conversation
The gentleman on the phone was extremely helpful and promised to get back to me with answers to my questions
Just happy with the service
Just happy with the service. May not be ready to proceed within the suggested timeframes of three months.
Enquiry response
The consultant called me soon after my enquiry. He listened to all my needs. He was easy to talk to and I was happy the call. I look forward to hearing from him further.
Prompt response
Quick communication and constructive…
Quick communication and constructive discussion
Looking for investment properties in QLD
The staff is willing to listen my considerations and issues towards my proposal. I am looking for good news on the coming update of possible packages.
I never heard back
Chris was a good guy
Chris was a good guy, listening carefully to my dilemma.
I was only browsing to find out what chances we had to have a house and land package, with a very small deposit....he was very helpful.
Thank you
Prompt reply
Trying to understand customer need.
Sharon was very helpful and friendly on…
Sharon was very helpful and friendly on the Phone
It a good score and leaves room for…
It a good score and leaves room for reaching our intention
It was helpful
VERY HELPFULL
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