I was a little disappointed yesterday as I got 2 special k cereals and I couldn't get the money back because I got the family size, not the large size. They don't have the large size at Walmart! Pleas... See more
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Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Contact info
Denver, United States
- support@ibotta.com
- ibotta.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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I'm so happy
I'm so happy, I received more money because of my ibottaniversary
When I have two items it just give for…
When I have two items it just give for one and it is supposed to be for each
Great service and delivery from IHerb…
Great service and delivery from IHerb was fast and great products.
Ibotta has locked out of account
Ibotta has locked out of account. It's mot excepting my email and I have money in it..
Wasn't processed in timely manner
Wasn't processed in timely manner, denied items that were purchased and scanned, and had the gull to tell me it got stuck in processing and they fixed it. Needs fixed correctly. Apparently their workers can't read a receipt!
I never get the correct amount for # of…
I never get the correct amount for # of items from Ingles. This is a hassle and I am not happy about it. people need to really check when using an Ingles grocery store receipt
Jean
I had several items that I purchased…
I had several items that I purchased online- grocery pickup that I did not get my cash back. I do not get a paper receipt. My Walmart account is linked to my Ibotta. Your website is impossible to find where to add items that I bought and your app didn’t recognize. This is an ongoing problem I have been having
Almost every time
Almost every time. I check the offer and it’s good but I lose the extra bonus because you don’t count it then you give me grief and ask for copies over and over of receipts. It’s always a battle.
Too difficult to earn
Too difficult to earn. Products are usually not everyday use products.
I have 2 items that
I have 2 items that , when the bar code is scanned, match the offer that I marked ahead of purchase, but they are not showing up in my list and will not give me credit for the purchase. It’s the kraft shredded cheese . I bought 2, but it has no “must buy” quantity listed.
Tried 4 variations of king Oscar…
Tried 4 variations of king Oscar mackerel which you advertised as payable. Barcodes don’t work. Too busy to deal with this nonsense.
Customer Support Stinks
I cannot verify my phone hence I cannot withdraw the funds. I have tried to receive a phone call as well as verify via text but keep getting an error message. The "help center" on the website also gives an error code. Why would anyone do this for free? Please help
Please give a clue/hint as to what item was missed.
It would be really nice if you could say what the item is that has a cash back or a clue as to what type of product it’s under. The item I brought which had a cash back on was nothing like what was available to choose from, I just guessed and scanned the bar code and it matched.
Ibotta is easy to use
Ibotta is easy to use! I've been able to save money and to try new products that I may not have tried due to a price I wasn't willing/able to pay without the offered cash back from Ibotta.
The few times my discount was not paid, Ibotta replied immediately and remedied the issue.
I made a special shopping trip and yall…
I made a special shopping trip and yall denied my receipt saying you couldn't read the date when it was clearly readable. Scam! And im upset. I have tried to make a ticket and talk to people but there's no way to get in contact with anyone
Horrible customer service and experience
It took a w.eek to get my money
It took a week to get my money. Im very frustrated To submit offers. There is always A problem. I Had no way to contact anybody Because the offer was still pending. Your app is very stressfull.
Great company to work with!
The company always gives $ back on useful products, products that I already use and products that could be useful based on my prior purchases. They give the $ back quickly and when you request the $ to be returned to ypu , that is quickly returned also. Great company to work with!
No problem submitting my receipt
No problem submitting my receipt. Quick response.
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