Hygger Aquarium Reviews 340

Purchased hygger Aquarium Heater a good few years ago and its worked OK, fluctuate temperature but nothing drastic.
Today that changed it overheated in the sump and the outer case gave off black toxic smoke, to the point it set off the smoke detection in the hallway. Tanks now crashed lost the lot. Estimated loss £5000

Hygger Service has been wonderful. A scary mishap with a product and they took immediate action to remedy the problem at no cost honoring the warranty. I've been using their products for a few years and very happy with performance. The service center communication has been a great experience. Looking forward to receiving my new equipment.

Hygger makes top quality products at a very reasonable price, often lower than the top competitors. They are my one stop shop for all my aquarium needs. Never had any issues with anything I've ordered. Love the free shipping and very well packaged and received in a timely manner.

Worst thing I’ve ever bought. The riser for the light doesn’t hold the weight and bends forward. Complete waste of money. Customer service doesn’t respond at all. Don’t buy from this place.

The 25 watt wavemaker lasted for 92 days and displayed a code of 04 which means it needs cleaning. After a thorough cleaning it still does not work. I will try a better brand

After a few months of owning my hygger LED light i accidentally broke it,, I emailed hygger and they were able to send me the exact piece I needed and emailed me every step of the way. Incredible customer service. Will most certainly be purchasing from them again.

Amazing customer service! Tammy was a huge help when I had a problem with a pump. She quickly solved the problem and followed up to be sure everything was hNDLED.

Hygger lighting, water change, and heating products are always great. When i decided to try their battery backup air pumps, I knew I would not be disappointed. I love them! With 20- something aquariums, I was tired of 20-something air pumps. These large ones replaced the small ones in both rooms, and more I have more electric plugs available. Hmmm... more tanks?

I purchased a waste collector and it leaks. Contacted customer service and they quickly sent a replacement. Hygger has many great products at reasonable prices. Will purchase again and highly recommended.

Great lamps, I use them for all my terrariums. I had a malfunction with the last one I bought. I contacted the compagny, they were really helpfull and quick to answer. I tried suggestions they gave me to make the lamp work again. Unfortunately, it was really broken, so they sent me a new one right away. It arrived within a week, 110% satisfied with this compagny!

I think Hygger is the best in fish!!! They have absolutely amazing prices, great deals all the time, and their products are just unsurpassed. I bought a heater and it wasn't working properly. I sent a video of the heater and they replaced it within a few days!!! I would recommend them to everyone!

Very affordable with good quality equipment.
Also very good customer service, replacing a faulty light 8 months after purchase, with no hassle and a new one delivered in a few days.

I bought a tank heater, it worked fine the first few days. It quit heating so I contacted Hygger. They asked a few questions. Requested a video and with no more questions they simply sent me a new one.

I am completely satisfied with the products that i have ordered and the customer service is exceptional in my experience!

Great customer service

My light shipped to the wrong address and got returned to sender but they quickly resolved and sent a new one to the correct address.

Ordered 2 smart lights . Had an issue with the pair not being the same . Customer service was on top of it immediately and sent new light and resolved issue inside a weeks time . Great service great products

I researched online that a wave maker is an excellent addition to an aquarium to help circulate the water especially at lower levels. This stops mulm and debris building up on the bottom substrate. This Hygger wave maker is excellent for a 110l Tetraline starter tank. My chichlids enjoy the waves too. Unfortunately it stopped working after 11 months constant use. I contacted Hygger support through email and they arranged a replacement free of charge. Excellent service from this company.

Bought to hang on back filters both quit within a month. Total junk !! I maintain aquariums for a living and so gals I did not buy these for any clients

Seems like a great deal but it’s not. The instruction manual is very vague and the writing is tiny. Once I was able to get it working it lasted 2 weeks before it stopped working. They did replace with a new one through Amazon but now I have to pack up the broken one and return it in the original package, so you better hold on to the box etc. In the meantime I did have to purchase a different filter that was much cheaper and seems to be doing a better filtration job so I have not attempted putting together the Hygger replacement.