I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended t... See more
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Great help after heart surgery
The Band and Pod combination have, like nothing else, given me the confidence to make an effective return to the gym after heart bypass surgery. Helps me manage the delicate balance between being too cautious and too ambitious and I can monitor and manage the improvement in my vitals.
I would give this review a 0.
I would give this review a 0.
So disgusted with hume. We brought 2 bands on the 9th of July. The bands never left the local couriers depot before the courier initiated a return to sender all of which was on the couriers site and their emails to me which were all forwarded to hume which also had access to this.
They kept apologising for me needing to return which I kept correcting them and providing the evidence to them that it was their chosen courier that did this not us as no delivery was never attempted.
They sent a new order which arrived today. Only one problem they only sent 1 hume band when actually as the order states I paid for 2. Absolutely disgusting incompetence on the companies behalf there is no way they can make up for this now. Avoid at all costs.
I not only now require a full reimbursement for the bands and the warranty I paid for but also the scales and the warranty I paid for.
I want nothing to do with their products and will source alternatives.
After receiving an email from Hannah the person who replied, I have changed my review rating. An acceptable compensation was offered of a 30% refund on our total order, and also 3 months each on the premium of the app as well as a speedy delivery of the missing band. This still has impacted on the overall experience so although I have increased the stars given this is only for the action undertaken after my initial review.

Reply from Hume Health
Ordered a scale they confirmed order…
Ordered a scale they confirmed order and unit was shipped. On 8/1 they stated the unit was delivered and sent me a picture of my house taken from the street. No package in site!
Cant get any answers from a human! just BS chat bot thats worthless!
Buyer beware!

Reply from Hume Health
I really love my Hume band and pod
I really love my Hume band and pod. My husband and I both have them!
Pod and band are awesome for me.
So... credit where is due.
I have the v2 band and pod.
Everything has been high as in good stats, all the metrics really very very accurate for me.
So i decided to test it.
I exceeded the amount of exercise, strain by about 50% over what hume told me. I pushed way over what i should of done. I ate two small bars of chocolate an hour before bed, kept my water intake and sleep exactly the same as normal.
In the morning i only felt a little off in general but as the day progressed i started to feel awful. So tired, so hungry way to early in the day. Really felt awful. Couldn't face the idea of any exercise and i do lots every day.
So i was real excited to see what the pod and band have me at.
My lord! It absolutely Nailed me!
My metabolic capacity dropped over 10 points. My stain for the day dropped by a third. My projected recovery was short for the first time ever.
But.... what really surprised me was the body fat ALL went up half a percent on every body part. Lean mass all dropped equal amounts. Visceral fat jumped from 7 to 9 (all the sugar before bed).
That for me..... is staggering. I'm not used to that kind of detail. The hume pod and band stats for ME are very close to my dexa from a month ago.
I feel the body fat is reported a little less than it should be, maybe just under 1 to 2% and my resting heart rate is way off. Reported at 100 bpm when is actually about 45 bpm.
Im only a month into ownership, but for me the long term overview directions are awesome. If it continues like this i almost.... no longer need to get a dexa scan. But if course i will, to compare properly.
The body fat limb by limb % and muscle imbalance is spot on identical to my dexa.
Maybe I'm lucky. Maybe I'm very average and it gets me.
I wear my band on my right wrist under my wrist. Step on the pod scales at identical times daily. For me. It's
All the best to all.
Believed the Hume marketing hype and shouldn't have
Believed the Hume marketing hype - and shouldn't have. Bought the band and pod. Hume tech support couldn't even get passed issuing a working 4-digit security code to get either to talk to the app. Without linking to the app the hardware is useless. What else won't work properly? I've no faith in Hume any more and they're stalling now for a product return and a full refund. I've asked and asked for the refund process. Still waiting. Hoping that this review will help get me my money back for products that dont work.

Reply from Hume Health
I have seen so many Facebook moans…
I have seen so many Facebook moans about the band and scale yet my experiences have always been good. The latest was dealing with Claire on chat who like her colleagues before talked me through every query I raised. True it’s complex and documentation limited but always helpful. I enjoy the product without a glitch. I’m not connected at all with the firm - just an end user who decided a positive review might help others have patience and appreciate it’s a long term monitor for trends in health.
Just started using the Hume Pod & Band…
Just started using the Hume Pod & Band in my weight loss journey, The additional information provided is excellent & sheds light on my body composition, whilst I try to shed the pounds.
Good quality but must pay a monthly fee for 100% experience
Good quality; however you need to pay if you want all the AI features.
I’m disappointed in how often I have to…
I’m disappointed in how often I have to re-charge it and therefore miss out on a lot of data. The font is so small on the graphs that I can’t read any of the data, so frustrating. I emailed customer service about fixing it and pretty much got a canned answer back. Seriously considering returning. It.

Reply from Hume Health
Good device for your health
The company responded to me when I had a question promptly. I have the band and the scale and it very motivating to see the scale might not change but my
Body composition is getting better. Sometimes it will give a very inaccurate reading so I redo or focus on a trend
Next Level Customer Support
Harold responded quickly and with a response that was far and above what I had expected! I will remain a loyal Hume user and future customer of this transformative company’s heath products! Bravo Harold and Hume Health!!
Scale and Band
Scale and Band. 30 days on, very pleased with the data. Easy to use.
After reading the reviews and finding…much more difficult to access and reviews scare me.
After reading the reviews and finding out because Google password fizzled I could not set up band. I want my money back.

Reply from Hume Health
Leaving Whoop after 5 years
Leaving Whoop after 5 years. Hume band is the next thing...especially when adding in the Bod Pod Scale. They are open to user suggestions and no subscription!
Encouraging to see the results of our dietary and gym changes
I bought the Hume band and the Smart Scale so I could get the full experience, its amazing what a couple bits of home and wearable tech can tell you about your body's composition, the whole family have the Hume app and we make daily trips to the scale to see or progress, its encouraging to see the results of our dietary and gym changes, great stuff! :-)
I have both the pod and band
I have both the pod and band. I am pretty satisfied with both. A couple of things I would change has to do with real time data. However I do enjoy the longevity data and suggestions.
AVOID BEWARE!!! 🤬🤬🤬😭
Very unhappy! Returned items , taken a month & only received a small amount I am owned. Says Hume UK but they are based in the Philippines although returning item is UK address!! Taken 1 month, 30 or more back & forth emails (some they respond some they don’t) 2hrs on the phone to the bank , Lloyds dispute team are involved trying to get my money!!! Paid £294.31 only received back £131.26!!! AVOID BEWARE!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Reply from Hume Health
Very Prompt Response !
I had a minor issue recently and submitted a request for assistance. Rey responded very very promptly. Not only that, Rey resolved the issue and followed up closely to ensure that it was satisfactory. I have no qualms owning products from Hume given this level of support. Well done !
I am totally appreciating the insight…
I am totally appreciating the insight that the Hume Band and Hume Pod provide me, I’ve been using them since April of this year. The app is great, information is detailed and lets me know what I need to concentrate on to improve my odds in having a healthy retired life, if I need a recovery day or concentrate on some specific activity to achieve a muscular balance, Sleep tracking is very informative and helpful. Many other features like BP, Cardiac health are also present. I come from a line of fold who live well into their 90’s and 100’s. The thought of living that long has no appeal to me if I am not in great shape and health. These two pieces of tech should assist me in enjoying an extended retirement. The only thing I wish they’d add is an auto-detection feature for activity tracking…
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