Hume Health Reviews 

I’m such a fan of data and trend-lines to help me in my longevity journey. My best friend bought one after he learned his BP needed to improve. “When you measure it, it improves’”

I love my hume pod and band! It keeps me motivated to move because it gives you some sort of insight on what is going on and what you can do to improve! The customer service is great too!

BEWARE - do not purchase. My Hume pod arrived not working - and when i plugged it in, it started to make a burning smell! Dangerous, right?

You would have thought a refund would be standard as per their website

Currently, they are refusing a refund and giving me the run around asking for a video of me plugging it in....

The company provided constant support and answered every question within 24 hours.
When I requested a replacement strap for the Hume Band 2.0, they sent and delivered it within a week.
Both the Hume Band 2.0 strap and the scale work without any issues. I recommend them to everyone.

I was having trouble downloading the app onto my phone. Send an email to customer service. They were awesome in helping me get the issue resolved.

I had another issue that came up and they were so very kind to help me with that issue as well. They are awesome and very understanding. Thanks for having such an awesome customer service and a product.

The product works but it is like a fake scam product. They have purchased a cheap product for almost nothing and relabelled the product to Hume Health band. They have not conducted their own research. I think it is called white labeling. Their advertising is based on lies. I am very disappointed.

The Hume band keeps you in tune with your body. It’s is amazing that it keeps you up to date on the daily with how your body is preforming.

The technology is great, the way the band and my pod keep me informed on my health is straight forward. Customer service is great, very quick to respond. Best health app I have used.

I have been using the Hume Pod and the Band 2.0 for about 2 weeks. So far, it has generated a lot of data, and apparently is still learning about me. I would like to see more information on how to better use and understand all that information. The suggested weigh in times move around a lot and are quite confusing. Overall, I think this will get better as Hume refines thier programming.

ARRIVED SMASHED UP!
THEY ONLY HAVE A GPT to deal with!!
THERE IS NO CUSTOMER SERVICE!

I’m negotiating with a GPT to get a replacement or a refund…
The emails are asking me to check this check that…
The item arrived squashed!!
Even the vans clasp is broken in half in one side and bent into a triangle on the other - it does not charge - and no light come on.
They are still trying to get me to try !!
Repeatedly I have asked for a return process and an address and a phone number to speak to a human!!
NOTHING!!

Who knows if the Hume2 is good - u can say they are RIDICULOUS BUSINESS MANAGERS!
THERE IS NO CUSTOMER SERVICE!
The reviews are lies - as the AI running this thing does everything to stop a return.

DO NOT PURCHASE FRKM HERE!
I have wasted my money !
It’s been going on for weeks!

Kim and Josh were fantastic to work with. I purchased the Hume band as well as the Hume pod. For some reason the band stopped working. I personally tried everything to reactivate the band. I went to Hume, explained my problem and they jumped right on getting a solution to fix it. When the things they told me didn’t work they set it up for me to receive a new band. No hassle or runaround. This is business the way it is supposed to be handled. When you find a company that stands behind their product and you have good people on the back end it lets you know that all companies are not out to take your money and run! Kudos

When I first ordered the Hume Band, I wasn't sure I'd keep it. Due to a health problem, my hands shake now, and dealing with small points, etc., is difficult. I tried it out, and though I could see its value, I eventually decided to send it back for a refund. I was a little concerned that sometimes online procedures can be questionable or problematic. That was not the case this time with the Hume Health people. My emailed inquiries and requests for help were promptly and effectively answered. The "voice" of those communications was both friendly, promising, and efficient. I was kept informed about when and how the refund would take place along the way. I was never pressured to keep the band. My refund arrived on time. I would certainly do business with Hume Health again.

I’ve found Hume a very supportive and responsive company to work with. Had a query dealt with very proficiently and professionally by Carl. Top notch!!!

Carmi is super helpful in resolving my issues and help me with my specific request. Super happy with the outcome

Accurate readings really help me keep on top of my health

This is the review I attempted to send to Hume Health regarding my Hume Pod ie. scales. I attempted to give a one star review having had them for 1 month, but an error message came up saying I couldn’t send it!
“I cannot believe the results are accurate. How can I gain 2 metabolic years in 24 hours?Other variables are also questionable. Very expensive set of extra scales. Pay more for a band. Pay more for extra results, so not good enough on its own?”
I’m very disappointed with the product.

The scale really is a garbage product. The biggest problems are.

1. You must have the app open for anything to be tracked unlike other scales that just save your data until you open the app again.

2. Wildly inaccurate even on the same weigh-in times. Up to 4 kg variation on day-to-day skeletal mass readings.

3. After the most recent update, the app will simply crash mid weigh-in forcing you to retest sometimes.

It’s incredibly interesting science. The daily tips are helpful and I really like how it refines itself daily - the more you use it the smarter about you it becomes.

Hume has a simple, clear, and quick process for warranty claims.

Product Support & Exceptional Service
I have had 2 very positive customer service interactions with HumeHealth. The 1st was a Hume band that stopped working after ~3 months. The service team immediately responded to my issue and quickly offered and fulfilled a replacement with the upgraded V2 band.
This week I lost the v2 band chip while doing some yard work. The service team, within 1 business day offered to replace the v2 band at no charge.
This is the best customer service I have experienced in years. Nowell was great - friendly, responsive and proactive. HumeHealth stands by their products. I love the product and the great customer service.