The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
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I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... See more
Company replied
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... See more
Company replied
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... See more
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Company details
Written by the company
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Contact info
5 Merchant Square, W2 1AY, London, United Kingdom
- 020 4525 6840
- helpme@humanery.com
- humanery.com
4.6
Excellent
216 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Well packed & quick delivery
26 April 2023
Reply from Humanery
Hi Josephine,
Thanks for your review! Very glad that you had a good experience. Don't hesitate to reach out should you have any questions, we're here to help.
Regards,
The Humanery Team
Haven’t received the order
Hey! I haven’t received the order. Could you recheck it?
BR, Olga
25 April 2023
Reply from Humanery
Hi Olga!
We're so sorry to hear this, someone from the team will reach out shortly after conducting a preliminary investigation.
Rest assured, we'll get your parcel to you.
Regards,
The Humanery Team
Efficient delivery
Efficient delivery, great products. And a lovely surprise - a small tote bag that comes along with the order. Thank you
3 May 2023
Reply from Humanery
Hey Sumit,
Thanks so much for your review and for shopping with us. Hope you love your products!
Regards,
The Humanery Team
Happy customer
I've been using Humanery for a while now and I've always been really happy with the service. I recently had a query about an order and it was dealt with promptly and efficiently. I'd definitely recommend them.
12 April 2023
Reply from Humanery
Hey Pete,
Thanks for your kind review and for trusting us, we appreciate it. :)
Don't hesitate to reach out should you need anything.
Regards,
The Humanery Team
No blue bottle as advertised?
23 April 2023
Reply from Humanery
Hi Alan,
Thanks for your review! We've investigated this further and updated all our imagery for the brand. Please note that the bottle you received is the latest packaging.
Please don't hesitate to reach out if you have any questions, we're here to help.
Regards,
The Humanery Team
Good stuff delivered on time that was…
Good stuff delivered on time that was what I liked and the drive was polite and friendly.
22 April 2023
Reply from Humanery
Hi Lamin,
Thank you for your review! Hope you love your products, don't hesitate to reach out should you need anything.
Regards,
The Humanery Team
A very happy customer
Fantastic service! Really prompt response to my email enquiry.
Gorgeous packaging and how lovely money is also donated to charity! Huge fan! Thank you xx
4 May 2023
Unprompted review
Reply from Humanery
Hi Lydia,
So glad to hear about your experience, thank you for sharing. Hope to see you again soon!
Regards,
The Humanery Team
Great company would purchase again
12 April 2023
Reply from Humanery
Hi Dean,
Thanks so much for your review, we're looking forward to having you shop with us again. Don't hesitate to reach out should you need anything.
Regards,
The Humanery Team
Just discovered humanely and found it…
Just discovered humanely and found it fast , the stuff I ordered came well packaged, and on time .
13 April 2023
Reply from Humanery
Thank you very much for your review, and we are looking forward to welcoming you back to Humanery.com again soon.
Very good customer service
Very good customer service and the products are of exceptional quality
12 April 2023
Reply from Humanery
Thank you very much for your review, and we are looking forward to welcoming you back to Humanery.com again soon.
Great Products - will use them again
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separately and one of them was a 100ml hair cream delivered in an enormous box full of packaging (which was entirely recyclable but seemed a bit OTT). Absolutely cannot fault the service or the products though. Auto fill added the wrong address to my order and customer service immediately corrected this! The beard balm is the best I’ve ever had!! Brighton Beard Co Mandarin and Cedarwood Beard Balm! I will definitely use Humanery again.
21 April 2023
Unprompted review
Reply from Humanery
Hi Clive,
Thanks so much, our selection of products will continue to grow and hopefully you find some new favourites!
Thank you as well for the feedback on the packaging, someone from the team will reach out to investigate this further and relay this back to our brand partner.
Regards,
The Humanery Team
Super quick delivery and good pricing
26 March 2023
Reply from Humanery
Hi Mark,
Thank you so much for your review! Hope you're loving the products and see you back again with us soon.
Regards,
The Humanery Team
Great customer support
Great customer support.
I bought several items but one of them had cracked during transit. Customer service were amazing, they replaced my item which arrived today (still intact) and also sent me some extra goodies for my inconvenience. They definitely went above and beyond and I would definitely use this company again.
24 March 2023
Reply from Humanery
Thank you so much for your kind review. We appreciate you taking the time to do this and look forward to welcoming you again soon at Humanery.com - All the best from the team at Humanery
Great company
Great company, great products and care for the customer. Highly recommended.
1 April 2023
Unprompted review
Reply from Humanery
Thanks Mitch for your kind word and high recommendation. Looking forward to seeing you again soon at humanery.com. Have a great week - Best wishes The team at Humanery
Delighted
Humanery has detailed product knowledge and excellent customer service, recommended.
11 April 2023
Unprompted review
Reply from Humanery
Thanks so much for taking the time to send us a review. It really does make a difference! I will share with the team and look forward to seeing you again on humanery.com soon. All the best the team at Humanery
Fantastic range of products
Fantastic range of products, great website and brilliant delivery service
18 March 2023
Reply from Humanery
Thanks so much Simon - we really appreciate your review. We look forward to seeing you again on humanery.com soon. All the best the team at Humanery
Premium products I enjoy using on a…
Premium products I enjoy using on a daily basis, as part of my morning personal grooming preparations for the day ahead.
17 March 2023
Reply from Humanery
Thank you Anthony. We are pleased you are enjoying our products and brands as part of your daily routine. We look forward to seeing you again on humanery.com soon. All the best the team at Humanery
Fantastic company ...great customer…
Fantastic company ...great customer service and quality products. Nicely wrapped too. thankyou x
29 March 2023
Unprompted review
Reply from Humanery
Thanks so much for your amazing feedback - we really appreciate you taking the time on this. Hope to see you again soon - have a great day! Regards from the Team at Humanery.
Great selection of products and…
Great selection of products and brilliant, speedy service!
16 March 2023
Reply from Humanery
Hi Michelle,
Thank you! Hope to see you again soon. We're here to help should you need anything.
Regards,
The Humanery Team.
Amazing service provided from staff at…
Amazing service provided from staff at Humanery, parcel was received quickly & they clearly care about their customers.
22 March 2023
Unprompted review
Reply from Humanery
Hi Amrit,
Thanks for your review, we appreciate it! We're glad to be part of your self-care journey.
Regards,
The Humanery Team.
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