HSL Chairs - Leeds Reviews 

Chris and Terry rang 30mins before arrival as we were told to expect.
They were both efficient and pleasant
They even positioned other furniture
For us.
A good experience

John & Sue at the Guiseley store were welcoming, helpful and extremely knowledgeable about the product range and which chair would be most suitable for my elderly Mum. Her choice of chair and fabric were available on express delivery, with the chair delivered and installed by Alex & Tom the same week!!

Alex & Tom were friendly and professional. They called us on route to confirm the delivery time, installed the chair and demonstrated every detail.

Fabulous service and customer care from start to finish.....can't recommend them highly enough.

I never imagined taking my 82 year old Mum shopping for a new armchair would turn into an hour long retail therapy session! We were offered a range of options including a sensible size chair for little legs! The staff at Guiseley are knowledgeable, efficient and very helpful.Highly recommended.

Wonderful, caring customer service. Efficient and polite. This is the second time I've bought furniture from them this year and both times they've taken so much trouble. Furniture is beautiful. Complicated delivery - no problem. Thanks especially to the lovely Polly at Guiseley store.

Helpful courteous and polite. Took all packaging away and kept me informed of delivery times.

Friendly, professional service in the shop. Shown a varied range of suitable chairs. Delivery chaps were extremely efficient and I was shown how to use the controls for the recliner chair. Now I'm enjoying sitting in it!

My sofa was delivered on time with no hassle. Delivery guys phoned when they were nearly at our home to say expect them soon.
Friendly and efficient guys

From Polly's knowledge and assistance in the Guiseley store, to Carl P and Damion who delivered the new suite ( they also moved our old suite into the garage), I can't praise them enough.
The after delivery service was also excellent. The girls on the Wakefield switchboard who took messages and arranged things were pleasant and efficient.
Mark and Jason, the technicians, who came out to make the necessary adjustments to the high chair were also excellent.
I would thoroughly recommend HSL to anybody who asks.

Fantastic personal service from Sue in the Guiseley store.
Really pleased with the sofa I bought and first class delivery and assembly from Craig and his assistant Tom.

The service offered by Sue and John at HSL Guiseley when we went into store last Thursday 23rd October was very friendly relaxed and we ordered a chair.

Both John and Michelle were welcoming and put us at our ease immediately.

When explaining the chairs to my mum, John was knowledgeable, delightfully personable and used humour to ensure the experience was pleasant. He gave my mum all the time she needed to decide and she purchased the furniture fully informed and happily.

Friendly , efficient service. We were kept well informed of delivery and store staff and delivery were most helpful and informative .

Had a very good experience at the Guiseley Branch with Pauline and Richard especially when I asked to change the base all very helpful. Delivered safely without fuss by Ian and Paul. Many thanks

We recently bought a bed for my mother-in-law from HSL in Guiseley and couldn’t be happier. The product is absolutely beautiful, stylish, comfortable, and clearly made to a high standard.

The shop was lovely and welcoming, and the sales team Polly and Richard were outstanding. Their knowledge and advice made the whole experience easy and enjoyable. They were warm, professional, and even made us a drink with biscuits 🥰

Highly recommend HSL Guiseley for both their wonderful products and excellent customer service.

Gordon & Assad arrived to deliver our settee at the time previously advised, having rung in en route 20minutes or so before arrival. They were cheerful, businesslike and efficient and showed us how to operate our recliners before leaving. 5*

We visited the Guiseley store to possibly purchase a riser recliner for my husband. Polly, who showed us the armchairs, was very helpful and guided us in choosing the right chair, making sure the dimensions were correct with attention to posture and comfort. We were very pleased with our visit and did purchase a riser recliner as well as an armchair for me.

John was welcoming and friendly when we arrived in the shop. He did pressure us for a sale. He showed us te different chairs.
He gave us space when we needed to discuss the purchase.

Excellent customer service...
Guisely store...Sue and Polly were welcoming, friendly and knowledgable about the product types and options...
They helped us through the whole process and made buying the right chair easy...

Ian and Paul arrived in time, beautiful furniture.

Visited the Stockport store with my 89yr old mum & were welcomed with a smile & coffee & biscuits. Both ladies were extremely helpful in the purchase of my mum’s new recliner chair. This was followed up with a call from the delivery team to arrange a delivery date (ahead of schedule). The delivery team also called ahead on the day with an ETA & both Lee R & Carl F were extremely helpful & patient with my mum when explaining how to operate her new rise/recliner chair. She was extremely impressed with their professionalism & cannot fault the service she has received from start to finish. We highly recommend HSL for both their products & staff