HSL Chairs - Leeds Reviews 

158
TrustScore 5 out of 5

4.9

Otley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... See more

Rated 5 out of 5 stars

Visited the Guiseley shop with my mum to look at recliner chairs. Looked after by John and the manager of the shop very well. John listened to what my mum wanted and was very professional and friendly... See more

Rated 5 out of 5 stars

Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... See more

Rated 5 out of 5 stars

I spent most of the afternoon in this store as I wanted to try out many reclining chairs.to ensure that I was making the correct purchase. The store manager was patient and considerate and I never fel... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Leeds

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

4,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Assest

Two young men Alex and Michal brought in a new chair I had ordered. I’m giving them 5 stars because they’re a great asset to your company because they were polite, knowledgeable, had a little joke with me and it made the whole experience enjoyable. When they went I felt a very happy person.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly & Helpful staff

Friendly & Helpful staff. Felt the advice was appropriate that was given regarding which chair was the best option, for the needs of an elderly gentleman with limited mobility.
No pressure regarding purchase.
Both Sue & Michelle gave excellent customer service.

2 March 2026
Rated 5 out of 5 stars

From the moment we walked in to the…

From the moment we walked in to the Guiseley store we felt welcomed but not pressured they listened to our needs and showed us many styles and fitted my Mum to the best chair for her mobility needs would highly reccomend would like to give Susan from Guisely store a special shout out assited by Richard

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Could not have had a nicer couple of…

Could not have had a nicer couple of people to come out to show me the demo chair, they were very informative and helpful. The chair is lovely and i am looking forward to getting it, would willingly recommend your company to people thank you

27 February 2026
Unprompted review
Rated 5 out of 5 stars

We went today and what a fantastic…

We went today and what a fantastic experience we had. Michelle was very nice and helpful she guided us in the right direction. Asked if we would like coffee and then we started mum sat in different chairs with Michelle suggested what she might need.Michelle couldn’t do enough for us and whole experience was amazing. We placed order and we gave Michelle a hug when we left. Thank you so much

11 February 2026
Unprompted review
Rated 5 out of 5 stars

John

John was knowledgeable and able to provide assistance without pressure. I was happy with the process and outcome.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Sue & Richard where absolutely great in every way made my elderly mum feel at ease we bought a rise and recliner chair and a bed i never knew there was so much detail to buying a chair how it fits how it feels the right posture positions and what height it should be they took there time and guided us through the whole process with great assistance and knowledge at a great price my mum come out feeling happy with her purchases and life made a little easier for her day to day mobility needs thank you for the coffee and biscuits too

4 January 2026
Unprompted review
Rated 5 out of 5 stars

From going into the store in Guiseley…

This is from my Mum, Margaret Barrett. From going into the store in Guiseley to getting the reclining chair I could have not been happier. Susan our consultant did an excellent job and was very patient showing me all the different options available.After choosing the chair the wait time was minimal and Alex and Jed who delivered the chair called me to advise what time they would be with me , which was exactly the time they said they would be here and set up the chair. This was set up perfectly for me to sit in and they also did an excellent job.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from HSL, Guiseley.

Arrived at the Guiseley store and was welcomed in by a very helpful, knowledgeable salesman, who was able to to show us chairs suitable for our needs. After deciding on type , fabric etc, we were given an estimated delivery date. We were called 1 week before the estimated delivery date and given a definite date, and a time slot.
Ian, and Paul rang to to say they would be with us in 40 minutes. They arrived spot on. They unloaded and installed the chairs, and made sure we knew how to operate the chairs.
I can only give the whole experience high praise and will certainly recommend them .

15 October 2025
Unprompted review

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