Housify Reviews 

95
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Ordered items one damaged they sent replacement but then I decided not to keep paid for return via royal mail but have never been refunded although emailed them a couple of times, tbh couldn't be both... See more

Rated 5 out of 5 stars

Fantastic customer service that’s almost round the clock. Care, time and careful consideration of requests until my meets were met. They are not just about selling their product but provide real tailo... See more

Company replied

Rated 5 out of 5 stars

Really really good. This was our second order from Housify for a parquet sideboard and a matching chest of drawers. When I placed the order I accidentally put the wrong delivery address. This was swif... See more

Company replied

Rated 5 out of 5 stars

Figurine wall art. Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described... See more

Company replied

Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store

About Housify

Written by the company

Discover & Shop Your Dream Home Now With Housify

At Housify we believe in the life enhancing value of quality furniture. Family run from our offices in Yorkshire, we pride ourselves on our personalised service, our meticulous care, and our great attention to detail.

Housify offers the ultimate home shopping experience. Our vision is to encourage customers to find their own style and love every corner of their home.

Today our super-inclusive design led collections are inspired by trend and tradition, sourced and hand-picked from around the world with you in mind. Available are some of the most renowned names in luxury interiors, as well as our very own brand Housify by Design.

If you have any questions about our products, or just a general enquiry feel free to contact our friendly customer services team.

What's Better Than FREE Delivery?

We don't believe in our customers having to pay extra for delivery, so if you spend £100 or more we will deliver for FREE! This will save you more to spend on your furniture.

Buy Now, Pay Later Interest Free

So you are able to get your dream home now we work with Klarna, the best interest-free credit provider.

Get In Touch?

Email us info@housify.uk

Alternatively, speak to us on LiveChat. Available 8:00-23:00.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.3

All reviews

(95)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful jars and excellent quality

Beautiful jars and excellent quality. Very pleased, will definitely buy from this company again.

18 October 2022
Housify logo

Reply from Housify

Hi Ira,

Thank you for your feedback. We are so pleased to hear that you are happy with your purchase and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Good customer service

I received a TV media unit today and noticed some imperfections. I contacted Housify via live chat and spoke to Amber who very quickly dealt with my query . The whole process was easy and quick and would recommend this company .

17 October 2022
Unprompted review
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Reply from Housify

Hi Jacqui,

Thank you for your feedback. We are delighted to hear that you are happy with the service you received and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Ceramic Bowl

Great service. Kept updated on status of order and estimated delivery.

17 October 2022
Housify logo

Reply from Housify

Hi Spencer,

Thank you for taking time to leave us feedback. We're delighted to hear you are pleased with the service provided and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Excellent service

Excellent customer service from Amber, I was kept informed from order to delivery. Beautiful bowl purchased as a gift. Arrived in perfect condition, well packaged. Definitely recommend Housify to all.

14 October 2022
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Reply from Housify

Hi Susan,

Thank you for taking the time to leave us such great feedback. We're so pleased to hear you are happy with the service provided and we would like to thank you for choosing to shop with us. We hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Securely wrapped. Communiaction throughout, 5 star. Item was lovely. Photo's didn't do it justice

15 October 2022
Unprompted review
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Reply from Housify

Hi Wendy,

Thank you for taking time to leave us feedback. We're so pleased to hear that you're happy with your purchase and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Fab service

Fab service, gorgeous bowl, fast delivery. All round would thoroughly recommend.

14 October 2022
Unprompted review
Housify logo

Reply from Housify

Hi Victoria,

Thank you for the great review on your second purchase from us. We're delighted to hear that you're happy with your item and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Cheapest option, Best Quality and Service

Cheapest option in the online stores and amazing services, we bought lamps in different places and this is the first time that we don´t have a bump in the middle of the road. Perfect lamp, perfect price, perfect delivery. 100% Best experience in the last 2 years buying online.

3 October 2022
Rated 5 out of 5 stars

Impressed

Absolutely brilliant. The customer service is good and our bedsides are amazing quality. Very impressed you couldn’t wish for more.

6 October 2022
Unprompted review
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Reply from Housify

Hi Michael,

Thank you for taking the time to leave us feedback. We are so pleased you are happy with your bedside tables and we look forward to seeing you again soon.

Many thanks,
Housify

Rated 5 out of 5 stars

Great customer care from Amber

I received excellent customer care from Amber who is a credit to the Housify team. She kept me updated on the status of my order with regard to the manufacturer and it arrived promptly. I love the uniqueness and quality of the product. Will most definitely be using Housify again when looking for something new and different.

6 October 2022
Unprompted review
Housify logo

Reply from Housify

Hi Michelle,

Thank you for taking the time to leave us such great feedback. We are so pleased to hear you are happy with the service provided and we would like to thank you for choosing to shop with Housify. We hope to see you again soon.

Many thanks,
Housify

Rated 5 out of 5 stars

Housify are great

Housify are great

My parquet unit is gorgeous

30 September 2022
Unprompted review
Housify logo

Reply from Housify

Hi,

Thank you for shopping with us and for taking the time to leave us feedback. We're delighted to hear that you're happy with your purchase and we hope to see you again soon.

Many thanks,
Housify

Rated 5 out of 5 stars

So pleased with my Rv Astley Colmar…

So pleased with my Rv Astley Colmar Chandelier. The light was delivered only three days after ordering. The price was the best I could find almost everywhere. I did find it a little cheaper on another website and they immediately offered to not only match the price but beat the price. The live chat is brilliant I cannot recommend them enough.

16 September 2022
Unprompted review
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Reply from Housify

Hi Jane,

Thank you for leaving us such great feedback and we're pleased to hear that you are happy with your purchase.

Many thanks,
Housify

Rated 5 out of 5 stars

large cabinet and mirror

I ordered large cabinet and mirror. They both arrived quicker than expected. The cabinet is beautifully made and arrived in perfect condition. The mirror had a small crack in the top corner which looked like it had occurred in the manufacturing stage. The box and packaging it came in was in perfect condition. I contacted Housify and they immediately resolved the problem and a replacement arrived in fantastic condition only a few days later. I’m so happy with both purchases and the service was incomparable. I will definitely be ordering from here again!

25 September 2022
Unprompted review
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Reply from Housify

Hi,

Thank you for taking the time to leave us such great feedback! I would like to apologise that your mirror was received damaged but I'm pleased that we were able to get this resolved for you.

Many thanks,
Housify

Rated 5 out of 5 stars

I’m amazed that only yesterday I…

I’m amazed that only yesterday I ordered a beautiful bowl and today it arrived, well packed and on time.
Thankyou housify I look forward to doing business with you soon

23 September 2022
Unprompted review
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Reply from Housify

Hi Sherree,

Thank you for your great feedback.

We are delighted to hear about the positive experience you received from us. We look forward to assisting you on your future orders.

Many thanks,
Housify

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish thank you for the speedy delivery too.

8 September 2022
Housify logo

Reply from Housify

Hi Heidi

Thank you for taking the time to leave us such great feedback. We hope you are pleased with your product and we look forward to seeing you again soon.

Many thanks
Housify

Rated 1 out of 5 stars

Very disappointing experience .

Very disappointing experience .. months after we ordered and paid for the goods we were forced to pay a price increase or cancel the order I have never experienced this.. it also took 4 months to arrive I appreciate this is not entirely down to seller nevertheless not a positive experience

9 September 2022
Housify logo

Reply from Housify

Hi Lisa

I would like to apologise that you feel you're experience shopping with us was disappointing.

We are working at our best to keep our prices as low as possible and I would like to apologise that we did have to slightly increase the price of your sideboard. Unfortunately, when you placed your pre-order our manufacture increased there prices on multiple occasions over only a few weeks and this had a huge knock on effect which was out of our control.

In regards to delivery, your item was on a pre-order which you were aware of at the time of purchasing. All pre-order delivery dates are estimated by our manufacturers and I would like to apologise that we were behind schedule as the containers were delayed. You were given the option to cancel your order throughout and I can see that you were happy to proceed.

I’d like to thank you for your feedback and apologise for any inconvenience caused. If you would like to discuss this matter further please contact us at info@housify.uk

Many thanks
Housify

Rated 5 out of 5 stars

Second order

Our second time shopping with them was really good again . Quick delivery and we are happy with our rug .

2 September 2022
Unprompted review
Housify logo

Reply from Housify

Hi Connor

Thank you for shopping with us and for taking the time to leave us feedback. We're delighted to hear that you're happy with your product and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Beautiful console

I ordered a lovely console from Housify. Communication was great, I received delivery on time (within 8 days) and it was well wrapped. The quality of the product was fantastic and it looks lovely in my hallway. Would certainly buy again.

11 August 2022
Unprompted review
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Reply from Housify

Hi

Thank you so much for the 5* review! We're delighted to hear that you're happy with your console table and we hope to see you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Brilliant

I think the packaging could be improved however the delivery was good and customer service were great.

25 August 2022
Unprompted review
Housify logo

Reply from Housify

Hi Liam

Thank you for taking the time to leave us such great feedback! We hope you are pleased with your product and we look forward to seeing you again soon.

Many thanks
Housify

Rated 5 out of 5 stars

Lovely unique faces pots for my tea…

Lovely unique faces pots for my tea sugar coffee love them

23 August 2022
Unprompted review
Housify logo

Reply from Housify

Hi Dawn

Thank you for shopping with Housify and for taking the time to leave us feedback. We're delighted to hear that you're happy with your product and we hope to see you again soon.

Many thanks
Housify

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