Hopkinson Cycles logo
Visit website

Hopkinson Cycles Reviews 

542
•
TrustScore 4.5 out of 5

4.6

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, free shipping options, and highly competitive pricing available across the wide range of cycling gear. People also genuinely appreciate the secure packaging methods and remarkably helpful customer support whenever they need assistance with ordering bike parts online. Some reviewers were not happy with receiving incorrect items, damaged products arriving in poor condition, or frustrating delivery problems near their homes. A few consumers additionally mentioned receiving merchandise that did not match website descriptions, alongside experiencing unexpected difficulties with specific items bought.

What people talk about most

Product

Customers report general satisfaction with the product offerings, highlighting great prices and items that... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive and often cheaper... See more

Order

Users describe positive interactions with order, consistently praising the exceptionally fast delivery times... See more

Service

People report positive experiences with service, highlighting brilliant and hassle-free support. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ordered a chain with 116 links on standard delivery. arrived within 2 or 3 days after ordering. ordered a light set on premium delivery, arrived within a day via royal mail. contacted the... See more

Rated 5 out of 5 stars

Ordered a Shimano casette express Thursday tea time, expected it early the next week. Arrived Sunday afternoon! And no mucking about with un-necessary pre-sealed plastic packaging, just old style card... See more

Rated 5 out of 5 stars

Once again, great service from Hopkinson Cycles! I find myself using them more and more for my biking needs .. very reasonably priced and extremely quick to get things despatched. I never find I'm... See more

Rated 5 out of 5 stars

Made an order very early on Monday morning and the items were received the very next day by post at 11.50am. Absolute no brainer paying a £1 for express delivery. Buying from a reputable compa... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

WHO ARE HOPKINSON CYCLES Hopkinson cycles is a family run cycling business selling bicycle parts and accessories from Horbury, Wakefield, West Yorkshire. We offer incredible discount pricing on top cycling brands. Our family has been in the cycling trade for over 3 generations and we have a massive wealth of knowledge between us to help you select the right component for your ride. FAST AND FREE SHIPPING We offer a free, fast, professional service to all our customers and aim to dispatch any order same day or next working day. We offer Free UK delivery on every item with no minimum spends, and if you spend over £50 we will upgrade your order to an express shipping service. STOCK We hold all our stock in our UK based warehouse. We only show the stock which we hold. We do not drop ship like some online vendors. If we show the stock, we have it to send to you. RANGE OF PAYMENT OPTIONS You choose your best way to pay, we offer a range of payment options and providers including ways to spread the cost or buy now pay later. RETURNS We offer a no hassle returns policy.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(542)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

KMC chains

Always get my KMC chains from Hopkinsons. Genuine KMC parts at a great price and prompt delivery. Does what it says on the tin....

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered tyres a couple of times. Great price & Delivered very quickly. Had an issue with one tyre, replaced super fast and efficiently. Friendly, professional and a pleasure to deal with. Recommended and will be using again. Many thanks 👍

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient service

Have repeatedly used Hopkinson Cycles, especially for the purchase of chains, and have always found their service excellent. Goods always arrive promptly and well packed.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Good supplier

Good supplier. Best price I could find and quick free delivery on the Bosch battery I bought. Very fast delivery.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Service. Great prices

Wow. What fantastic service from Hopkinson Cycles. Four brake blocks and KMC chain ordered on Thursday and delivered on Friday. No charge for delivery and the prices for the items difficult to better.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic value

Fantastic value, Hopkinsons had the front mudguard i needed at a better price than any other site. it was delivered quickly and on time

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Speedy, Efficient service

Ordered a few items on line in last few months. Shipped out quickly with minimum fuss and arrived safe and sound. Perfect service can't ask for more. Prices are keen which is a bonus.

21 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look