Chat agents Sabrina and Khris were both very helpful. To ensure that I purchase the right bra item, Sabrina helped finding the blog article to help me determine the bra choice. Khris helped confirm... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This bra actually does support full mature breasts. It has good underarm coverage and it gives me a smooth back. What is best, it doesn’t cut under my breasts like some wireless bras that feel more... See more
Company replied
The order process is fairly simple. This particular order was for my mom. I am hoping she will be satisfied. I have previously order several items myself. Sizing seems off to regular store sizing thou... See more
Company replied
I loved the detailed photos and video descriptions for each style and have chosen two different styles to try based on that fantastic information. All the up selling of "other products" after I placed... See more
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Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Honeylove
Hi Patricia,
Thank you so much for reaching out and sharing your kind feedback! We are absolutely thrilled to hear that you found our website easy to navigate.
It truly means the world to us to know we’re making your shopping experience smooth and simple. I hope you’re having a great week, and please let me know if I can assist you with anything else! 💙
Reply from Honeylove
Hi Mavi,
Thank you so much for reaching out and sharing your kind feedback!
I’m so happy to hear that you had a quick and easy experience with us. Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Detailed & Enthusiastic
Shopping on the site was an excellent experience. The layout is very clean and easy to navigate. I especially appreciated the digital fit quiz to help me pick my size—it took the guesswork out of the process and made me feel much more confident in my purchase. The checkout flow was quick and completely hassle-free. I haven't received the product yet, but the actual browsing and purchasing process was flawless!
10 July 2026
Unprompted review
Reply from Honeylove
Hi Sharri, thank you so much for reaching out and sharing your positive experience with us!
We’re thrilled you enjoyed our fit quiz and checkout flow, and we can’t wait for you to receive your order. Please let us know if we can assist you with anything else! 💙
No way to tell about density of padding.
10 July 2026
Unprompted review
Reply from Honeylove
Thank you for your feedback—we appreciate you sharing it, Patsy! We understand how helpful it would be to have clearer information about the padding density before making a purchase.
We’ll be sure to pass your suggestion along to our team. If you ever have questions about a specific style, please don’t hesitate to reach out to us directly—we’re always happy to help. 💙
Fantastic bras!
The website provides a lot of information. The sizing is a little confusing/frustrating. I wear a 36G. I have tried the sister size in a few bras and they do not fit. I hope you offer all of your bras in 36G in the future. The bras I have, I LOVE!!!
13 March 2026
Reply from Honeylove
Thank you so much for your feedback, Sherry! We’re glad to hear you love your bras and found the website informative. We understand that the sizing can be confusing, especially when sister sizes don’t provide the same fit.
We really appreciate your suggestion to offer more styles in 36G, and we’ll be sure to share it with our team. If you ever have any questions or need assistance, please don’t hesitate to reach out to us directly—we’re always happy to help. 💙
(Crossover Contour Bra) The bra stretches right away
(Crossover Contour Bra) The bra is okay at first but it stretches after one wearing. Even if you wash it (following instructions) after each wear, it stretches out over the course of the day. I've never had a bra that lost its shape like this before. I bought three of them and would not buy them again.
9 July 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience—we’re sorry to hear the CrossOver Contour Bra didn’t hold its shape the way you expected. We understand how frustrating it is when a bra loses support throughout the day, especially after following the care instructions and purchasing multiple bras.
We appreciate you taking the time to share your feedback, and we’ll be sure to pass it along to our team. If you have any questions or need assistance, please don’t hesitate to reach out to us directly—we’re always happy to help. 💙
Helpful customer service
I love the bras. I have a scar under and can't wear under wires and these bras lift without pain. Customer service is helpful. Sometimes the sizes are not the same format and they helped. Also my account email for VIP was a different one and they helped me figure it out. But too late for the sale I was trying for.
17 June 2026
Unprompted review
Reply from Honeylove
Thank you so much for sharing your positive experience with our bras!
I’m sorry to hear that you missed out on the sale you were hoping for, but I’m glad our team could assist you with your sizing and account questions. If there’s anything else we can help you with, just reach out! 💙
The site has great images and…
The site has great images and descriptions of the products available. It's appealing and easy to read.
11 March 2026
Reply from Honeylove
Hi Jacqueline, thank you so much for sharing such lovely feedback about our site!
It truly warms our hearts to hear that you find our product images and descriptions appealing and easy to read, and I hope you’re having a great week! If there is anything else you need or if you have any questions at all, please feel free to reach out to us directly for assistance. 💙
The coupon that I put in did not go…
The coupon that I put in did not go through!!! This is my first time to buy this product!
9 July 2026
Unprompted review
Reply from Honeylove
Hi Mary Ann,
Thank you for giving Honeylove a try! We're so sorry to hear your coupon didn't apply at checkout, especially on your first order. We understand how frustrating that can be.
Please reach out to our Support team, and we'd be happy to review and help make sure you're able to take advantage of any eligible promotion. We appreciate you giving us a chance, and we look forward to assisting you! 💙
Could not apply the credit
I like the bras and joined the club. However, I have over twenty nine dollars in credit and could not apply it. That was disappointing. C
23 January 2026
Reply from Honeylove
Hi Susan,
Thanks so much for your feedback, and we're glad to hear you're enjoying your bras and joined our club! We’re sorry to hear you had trouble applying your credit during checkout—that’s definitely disappointing.
We would be happy to take a closer look at your account, and help make sure it's applied if eligible. Please reach out to our Support team directly, and we'll be happy to assist you. We appreciate your support and look forward to resolving this for you! 💙
Website was great
Website was great. My issue was sizing. I did two different sizing quizzes for two different bras and received two different sizes. Ended purchasing my current size. Fingers crossed!
9 July 2026
Unprompted review
Reply from Honeylove
Hi Robbie,
Thank you for your feedback! We're so glad to hear you found our website easy to use. We understand that receiving different size recommendations can be confusing, especially when shopping for different bra styles. Since each style is designed with a unique fit and level of support, sizing recommendations can sometimes vary.
We hope your choice works out perfectly, and if you have any fit questions after trying it on, our team will be happy to help you find the best fit. 💙
Shopping was so easy
Shopping was so easy, user friendly site and fair pricing. I am anxious to receive my items, been searching for the perfect bras for a while now and I hope this is it!
9 July 2026
Unprompted review
Reply from Honeylove
Hi there, thank you so much for sharing your kind words!
We’re so glad you had an easy experience on our site, and we truly hope you love your new bras once they arrive! 💙
Enjoyed my shopping experience
The website is easy to use and was a big help in choosing the correct size bra for me.
9 July 2026
Unprompted review
Reply from Honeylove
Hi Barbara, thank you so much for reaching out!
I’m so happy to hear that our website made finding your perfect bra a breeze, and we truly appreciate you sharing your wonderful experience with us! 💙
If there's anything else I can assist you with, just let me know!
My shopping experience with Honeylove…very good
My shopping experience with Honeylove was a very good one. The site was easy to navigate and the description of each product was very informative.
9 July 2026
Unprompted review
Reply from Honeylove
Hi J. Lee
Thank you for your wonderful review! We're delighted to hear that you had a great shopping experience with us. It's great to know you found our website easy to navigate and our product descriptions informative. We appreciate your support and hope you love your Honeylove pieces! 💙🍯
Reply from Honeylove
Hi Renee,
Thank you for your kind words! We're so happy to hear that you find your bras very comfortable and love the way they fit. Your feedback means so much to us, and we truly appreciate your support. We hope you continue enjoying your Honeylove bras! 💙🍯
Site is very easy to manoeuvre
Site is very easy to manoeuvre. No issues ordering
9 July 2026
Unprompted review
Reply from Honeylove
Hi Lynn,
Thank you for your wonderful review! We're so glad to hear you found our website easy to navigate and that your ordering experience was smooth and hassle-free. We appreciate your support and hope you love your Honeylove purchase! 💙
Reply from Honeylove
Hi Heleen, thank you so much for your kind feedback! We’re thrilled to hear you’re happy with both our service and the quality of our products.
If you ever need anything, please don’t hesitate to reach out to us directly—we’re always happy to help. 💙
I ordered my first bra from Honeylove
I ordered my first bra from Honeylove. I was looking at the order confirmation, and realized it listed the wrong color. I immediately used their chat service on their website, and we got it taken care of immediately! It was easy. The experience left me feeling very positive. Good customer service is hard to come by. I appreciate that about Honeylove.
9 July 2026
Unprompted review
Reply from Honeylove
Hi ToniP., thank you so much for sharing your wonderful experience with us!
I’m so happy to hear that our team was able to help you get your order color corrected so quickly, and I truly appreciate you giving us the chance to make it right. If there’s anything else I can help you with, just reach out! 💙
My first purchased at Honeylove was a…
My first purchased at Honeylove was a little disappointing. I applied for a code for a first time purchase discount and never received it nor could I try to reapply for a discount code and ended up full price on my first two bras.
9 July 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience and bringing this to my attention, Diane!
I’m sorry to hear that you missed out on your first-time purchase discount, but I’m more than happy to help make this right. Please do not hesitate to reach out to our team so we can sort this for you. We look forward to hearing more from you soon!💙
Customer support and return policy
I had a very frustrating experience with customer support. As with many brands, it starts with AI. Their Cloud bra has a coupling on the bra strap that is very confusing to detach. When I asked AI it said it’s a breeze! It’s not a breeze and I looked all over for a video. There were no videos on their website. AI did not offer me a way to talk to a live agent, but I finally asked for one and was connected to the live agent. They also could not describe effectively how to decouple this strap. Finally, another agent had made a personal video showing how to do it and it was emailed to me. If another agent had to make a personal video, I’m not the only one who couldn’t figure it out. You would think they would have this on their website or that AI could supply it. It took me 30 minutes to get the support I needed. Secondly, the 30 day return policy is only if you don’t wear it and all the tags are on, so if you buy a bra wear at one time and unhappy with it, it’s yours forever. The 30 days is literally you have that much time to get around to taking it back. I think that’s a pretty weak return policy.
9 July 2026
Unprompted review
Reply from Honeylove
Hi Kim, thank you so much for reaching out and bringing this to my attention!
I’m truly sorry to hear how frustrating the process was. You’re absolutely right that the strap coupling on the CloudEmbrace Bra can be tricky, and I understand how disappointing it must have felt to spend so much time trying to get clear guidance. I appreciate you pointing out that a video tutorial would have been helpful; your feedback highlights an important gap, and I’ll be sure to share this with our team so we can improve the resources available on our website.
I hear you loud and clear on the feedback about our return policy, and I’d like to share that we are happy to make one-time exceptions to our return policy if a garment didn't work out for you. We truly want you to feel confident and comfortable in your Honeylove pieces, so please know we are always here to help find a solution that works for you!
Please let me know if there’s anything else I can help you with!
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