I wish I’d gotten the 15% off my first order but I didn’t see the email before ordering. Looking forward to seeing if this bra lives up to its advertising.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is 2nd time I've bought Honey Love Bras on line after buying one in a department store I am 83 years old and bought lots of Bras these are the most comfortable and best fitting I've ever had. The... See more
Company replied
This is my 6th order. I love Honeylove bras & shapers. The best support ever. I'd almost gave up. Then I read the advertisement about Honeylove. No looking back. The bra is like wearing nothing with m... See more
Company replied
Shopping on the site was an excellent experience. The layout is very clean and easy to navigate. I especially appreciated the digital fit quiz to help me pick my size—it took the guesswork out of the... See more
Company replied
Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The coupon that I put in did not go…
The coupon that I put in did not go through!!! This is my first time to buy this product!
9 July 2026
Unprompted review
Reply from Honeylove
Hi Mary Ann,
Thank you for giving Honeylove a try! We're so sorry to hear your coupon didn't apply at checkout, especially on your first order. We understand how frustrating that can be.
Please reach out to our Support team, and we'd be happy to review and help make sure you're able to take advantage of any eligible promotion. We appreciate you giving us a chance, and we look forward to assisting you! 💙
Could not apply the credit
I like the bras and joined the club. However, I have over twenty nine dollars in credit and could not apply it. That was disappointing. C
23 January 2026
Reply from Honeylove
Hi Susan,
Thanks so much for your feedback, and we're glad to hear you're enjoying your bras and joined our club! We’re sorry to hear you had trouble applying your credit during checkout—that’s definitely disappointing.
We would be happy to take a closer look at your account, and help make sure it's applied if eligible. Please reach out to our Support team directly, and we'll be happy to assist you. We appreciate your support and look forward to resolving this for you! 💙
Website was great
Website was great. My issue was sizing. I did two different sizing quizzes for two different bras and received two different sizes. Ended purchasing my current size. Fingers crossed!
9 July 2026
Unprompted review
Reply from Honeylove
Hi Robbie,
Thank you for your feedback! We're so glad to hear you found our website easy to use. We understand that receiving different size recommendations can be confusing, especially when shopping for different bra styles. Since each style is designed with a unique fit and level of support, sizing recommendations can sometimes vary.
We hope your choice works out perfectly, and if you have any fit questions after trying it on, our team will be happy to help you find the best fit. 💙
Shopping was so easy
Shopping was so easy, user friendly site and fair pricing. I am anxious to receive my items, been searching for the perfect bras for a while now and I hope this is it!
9 July 2026
Unprompted review
Reply from Honeylove
Hi there, thank you so much for sharing your kind words!
We’re so glad you had an easy experience on our site, and we truly hope you love your new bras once they arrive! 💙
Enjoyed my shopping experience
The website is easy to use and was a big help in choosing the correct size bra for me.
9 July 2026
Unprompted review
Reply from Honeylove
Hi Barbara, thank you so much for reaching out!
I’m so happy to hear that our website made finding your perfect bra a breeze, and we truly appreciate you sharing your wonderful experience with us! 💙
If there's anything else I can assist you with, just let me know!
My shopping experience with Honeylove…very good
My shopping experience with Honeylove was a very good one. The site was easy to navigate and the description of each product was very informative.
9 July 2026
Unprompted review
Reply from Honeylove
Hi J. Lee
Thank you for your wonderful review! We're delighted to hear that you had a great shopping experience with us. It's great to know you found our website easy to navigate and our product descriptions informative. We appreciate your support and hope you love your Honeylove pieces! 💙🍯
Reply from Honeylove
Hi Renee,
Thank you for your kind words! We're so happy to hear that you find your bras very comfortable and love the way they fit. Your feedback means so much to us, and we truly appreciate your support. We hope you continue enjoying your Honeylove bras! 💙🍯
Site is very easy to manoeuvre
Site is very easy to manoeuvre. No issues ordering
9 July 2026
Unprompted review
Reply from Honeylove
Hi Lynn,
Thank you for your wonderful review! We're so glad to hear you found our website easy to navigate and that your ordering experience was smooth and hassle-free. We appreciate your support and hope you love your Honeylove purchase! 💙
Reply from Honeylove
Hi Heleen, thank you so much for your kind feedback! We’re thrilled to hear you’re happy with both our service and the quality of our products.
If you ever need anything, please don’t hesitate to reach out to us directly—we’re always happy to help. 💙
I ordered my first bra from Honeylove
I ordered my first bra from Honeylove. I was looking at the order confirmation, and realized it listed the wrong color. I immediately used their chat service on their website, and we got it taken care of immediately! It was easy. The experience left me feeling very positive. Good customer service is hard to come by. I appreciate that about Honeylove.
9 July 2026
Unprompted review
Reply from Honeylove
Hi ToniP., thank you so much for sharing your wonderful experience with us!
I’m so happy to hear that our team was able to help you get your order color corrected so quickly, and I truly appreciate you giving us the chance to make it right. If there’s anything else I can help you with, just reach out! 💙
My first purchased at Honeylove was a…
My first purchased at Honeylove was a little disappointing. I applied for a code for a first time purchase discount and never received it nor could I try to reapply for a discount code and ended up full price on my first two bras.
9 July 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience and bringing this to my attention, Diane!
I’m sorry to hear that you missed out on your first-time purchase discount, but I’m more than happy to help make this right. Please do not hesitate to reach out to our team so we can sort this for you. We look forward to hearing more from you soon!💙
Customer support and return policy
I had a very frustrating experience with customer support. As with many brands, it starts with AI. Their Cloud bra has a coupling on the bra strap that is very confusing to detach. When I asked AI it said it’s a breeze! It’s not a breeze and I looked all over for a video. There were no videos on their website. AI did not offer me a way to talk to a live agent, but I finally asked for one and was connected to the live agent. They also could not describe effectively how to decouple this strap. Finally, another agent had made a personal video showing how to do it and it was emailed to me. If another agent had to make a personal video, I’m not the only one who couldn’t figure it out. You would think they would have this on their website or that AI could supply it. It took me 30 minutes to get the support I needed. Secondly, the 30 day return policy is only if you don’t wear it and all the tags are on, so if you buy a bra wear at one time and unhappy with it, it’s yours forever. The 30 days is literally you have that much time to get around to taking it back. I think that’s a pretty weak return policy.
9 July 2026
Unprompted review
Reply from Honeylove
Hi Kim, thank you so much for reaching out and bringing this to my attention!
I’m truly sorry to hear how frustrating the process was. You’re absolutely right that the strap coupling on the CloudEmbrace Bra can be tricky, and I understand how disappointing it must have felt to spend so much time trying to get clear guidance. I appreciate you pointing out that a video tutorial would have been helpful; your feedback highlights an important gap, and I’ll be sure to share this with our team so we can improve the resources available on our website.
I hear you loud and clear on the feedback about our return policy, and I’d like to share that we are happy to make one-time exceptions to our return policy if a garment didn't work out for you. We truly want you to feel confident and comfortable in your Honeylove pieces, so please know we are always here to help find a solution that works for you!
Please let me know if there’s anything else I can help you with!
I am very pleased with the support I…
I am very pleased with the support I received with HoneyLove. I received a duplicate order and they handled it efficiently. As soon as I dropped pkg at USPS, I received my refund. Plus, I love my bras!
1 July 2026
Unprompted review
Reply from Honeylove
Hi there, thank you so much for reaching out and sharing your kind feedback!
I am so glad to hear that our team was able to help you out, and I'm thrilled that you are loving your new bras! 💙 Please let me know if I can assist you with anything else, and I hope you’re having a great week!
Sizing issues
The AI text answer was superficial and did not address the specifics of my question. After asking to talk to a human customer service representative, I was able to get my question answered. Also the different sizing guide are different than what is printed on my bra. That creates unnecessary confusion.
8 July 2026
Unprompted review
Reply from Honeylove
Hi Es, thank you so much for reaching out and bringing this to my attention!
We're sorry to hear that you’ve had a frustrating experience with our sizing information, and we would love to help clear up any other confusion regarding the sizing on your bra. If there’s anything else we can help you with, just reach out! 💙
My wife is loving the bras
My wife is loving the bras. Says they are the most comfortable she has been able to find for a long time.
6 July 2026
Unprompted review
Reply from Honeylove
Hi Daniel,
Thank you so much for reaching out and sharing such lovely feedback! It makes our day to hear that your wife is finding our bras so comfortable. 💙
If there's anything else I can assist you with, just let me know!
The web site was very easy to navigate
The web site was very easy to navigate
It has been a great experience
9 July 2026
Unprompted review
Reply from Honeylove
Hi Robert, thank you so much for reaching out and sharing your positive experience with us!
We're thrilled to hear that you found our website so easy to navigate, and we hope you’re having a great week! 💙 I’m here to help with anything else you may need.
Easy to purchase the specific product I want.
Easy to purchase, easy to see what products would work and are in stock. Website easy to navigate
8 July 2026
Unprompted review
Reply from Honeylove
Hi Fiona, thank you so much for reaching out and sharing your kind feedback!
We’re thrilled to hear that you found our website easy to navigate and had a great shopping experience. We truly appreciate your support and hope you’re having a wonderful week! 💙
Please don’t hesitate to reach out if you need further assistance.
I ordered a 90G Spanish size
I ordered a 90G Spanish size, which is 34F English size. This means I have a narrow back but large boobs. So I always by sized bras rather than ones that come in M, L etc. I noticed this had been converted to 2X on the order so was worried. This huge bra arrived, far too large around the band or indeed the cups. So only order this bra if you fit a standard size. It cost me 25 euros in postage to find this out.
Thank you for your reply and commiserations. It would be more useful if you state clearly on your website you are not offering sized bras. Rather than your current practice of changing it surreptiously.
1 July 2026
Unprompted review
Reply from Honeylove
Thank you for your honest feedback, and we're truly sorry for the frustration this experience caused.
We appreciate your suggestion about making the sizing conversion much clearer on our website, and we'll be sure to share it with our team.
If you have any questions or need further assistance, please don't hesitate to reach out to us directly with your order details—we're always happy to help. 💙
I love these bras!
I love these bras!! I have bought other famous retailers wireless bras but they never offer the same support as these ones do. And they are so so comfy. Worth the money. Didn’t have my size in the colours I wanted, fig and blue, so signed up to the alerts and hopefully they will be restocked soon.
9 July 2026
Reply from Honeylove
Hi Sarah, thank you so much for reaching out and sharing your lovely feedback with us!
I’m thrilled to hear you’re enjoying your new bras, and I appreciate you signing up for our restock alerts to get notified as soon as your preferred colors become available 💙 Our team is always restocking, so definitely stay tuned for those updates!
In the meantime, let me know if there’s anything more I can do for you.
Too many extraneous offers at the end …
Absolutely hate all the offers at the end for other companies. So long and distracting that I missed confirming my order at the end. Your follow on text indicated that they didn't want me to miss out on my new customer offer so I went back to resubmit my order. Didn't get the % off as promised. Hope your product is worth it.
8 July 2026
Unprompted review
Reply from Honeylove
Hi Jennifer, thank you so much for reaching out and bringing this to my attention!
I’m genuinely sorry to hear that the checkout experience caused you to miss your new customer discount. We’d love to help get that squared away for you, please reach out to our team and we'll be here to make this right.
We look forward to hearing more from you soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.