Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more
Company replied
I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more
Company replied
Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer... See more
Company replied
Company details
Written by the company
Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.
HomeStars
Written by the company
- ✓ Post a job for free
- Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
- ✓ Pros respond
- Get responses from suitable pros who are interested and available.
- ✓ Review and choose
- Browse profiles, work history and feedback before choosing who to share your details with.
Contact info
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Homestars has made navigation much more…
Homestars has made navigation much more difficult. Now I can't look up an individual company without having a specific job in process. It used to be more user-friendly.
11 June 2026
Reply from HomeStars
Thank you for taking the time to share your feedback.
We want to let you know that we still offer a Directory feature on our website. This allows you to look up individual companies directly, view their profiles, and read their reviews at any time without needing an active job in process.
We truly appreciate your long-time support and hope this helps make your experience much more user-friendly moving forward.
The great selection of vendors to do my…
The great selection of vendors to do my project.
11 June 2026
Reply from HomeStars
Thank you for your feedback. We are glad we could provide a great selection of vendors for your project.
Ben and his team did a wonderful job on…
Ben and his team did a wonderful job on my roof. They were tidy and organized and did their job efficiently. Ben put my mind at ease and answered all my questions. I highly recommend this company and I want to thank Ben especially for putting up with me :)
Irene
29 May 2026
Unprompted review
Reply from HomeStars
Thank you for your wonderful feedback. We are delighted to hear that the team completed your roofing project efficiently and kept you at ease throughout the process. We truly appreciate your high recommendation.
Work Order #7031516
Work Order #7031516
Elite Appliance Service did a great job repairing my washing machine. Although the issue couldn’t be fixed on the first visit because a part was needed, the team kept me updated and quickly arranged a follow-up appointment.
The technician arrived on time, was professional and friendly, and completed the repair efficiently. The washer is now working perfectly.
Excellent communication and customer service throughout the process. Highly recommended!
9 June 2026
Unprompted review
Reply from HomeStars
Thank you for your feedback. We are delighted to hear that you received excellent communication and professional service for your repair project, and we truly appreciate you sharing your experience!
Allowed me to quickly identify and…
Allowed me to quickly identify and select capable suppliers for my requirements.
10 June 2026
Reply from HomeStars
Thank you for your feedback. We are glad our platform helped you quickly identify and select the right suppliers for your requirements.
Advise on a new AC
I dealt with Mesbah H. as a Home Comfort Advisor. He was professional and respectful. He provided advise on a new AC. Very knowledgeable as well. Thank you!
9 June 2026
Unprompted review
Reply from HomeStars
Thank you for your feedback. We are delighted to hear that you received professional, knowledgeable, and respectful guidance regarding your new AC. We truly appreciate your support.
Reply from HomeStars
Thank you for sharing your feedback. We are glad to hear you had a very good experience and look forward to assisting you again with your future projects!
Absolutely a waste of my time not one…
Absolutely a waste of my time not one reply from SO CALLED PROFESSIONALS
JUST ANOTHER SCAM!!!
8 June 2026
Unprompted review
Reply from HomeStars
Thank you for sharing your feedback. We are very sorry to hear that you did not receive a response from any professionals on our platform.
We take these concerns seriously and want to ensure a reliable experience for our users. Please feel free to reach out to our support team directly so we can investigate this matter further and help you find the assistance you need.
Multiple responses in a short time
Multiple responses in a short time. Good selection of choices.
30 May 2026
Unprompted review
Reply from HomeStars
Thank you for your feedback. We are glad we could provide you with a great selection of choices and prompt responses for your project.
Good work/very helpful
Good work/very helpful. Chris ia a nice person to deal with. Would recommend him to all.
6 June 2026
Reply from HomeStars
Thank you for sharing your feedback. We are glad to hear you had a helpful and positive experience, and we truly appreciate your recommendation!
It took awhile to get connected with…
It took awhile to get connected with people this time, for my job.
7 June 2026
Reply from HomeStars
Thank you for sharing your feedback. We are glad you were able to connect with professionals for your job, but we apologize that it took longer than expected this time around.
We are always working to improve our connection speeds and contractor availability, and we appreciate your patience as we work to make the process quicker for your next project.
Easy peasy
The provider I eventually found was great. No complaints. A dedicated category more specific to pool heat pumps would have made connecting with the right provider a little easier.
5 June 2026
Reply from HomeStars
Thank you for your feedback! We are glad to hear you had a great experience with the provider you found on our platform.
We appreciate your suggestion regarding a dedicated category for pool heat pumps. Feedback like yours helps us improve our category navigation, and we will share this with our team to help make connecting with the right professionals even easier in the future.
had many contractors contact me new roofto bid…
had many contractors contact me to bid on my job, received a qualified contractor that did my job, it does not hurt to get a quote.
7 June 2026
Reply from HomeStars
Thank you for sharing your feedback. We are glad we could connect you with multiple competitive bids and help you find a qualified contractor who successfully completed your project!
Thank you HomeStars for connecting me…
Thank you HomeStars for connecting me with PECS to clean all my windows. They are old difficult windows to deal with and they did a perfect job. Good for customrs that like attention to detail.
6 June 2026
Reply from HomeStars
Thank you for taking the time to share your feedback. We are delighted to hear that our platform successfully connected you with a professional who delivered excellent results. We appreciate your support and look forward to assisting you with any future projects.
Very prompt replies
Very prompt replies.
Lots of offers to do the interlocking jobs I needed.
Found Mika Interlocking and they were fantastic.
Highly recommend.
5 June 2026
Reply from HomeStars
Thank you for your feedback. We are delighted we could quickly connect you with a fantastic professional for your project, and we truly appreciate your recommendation!
As seniors we are apprehensive to step…
As seniors we are apprehensive to step out and try to get help on our own. Thank you, through HomeStars we were able to find what we needed. Overall a very favourable experience.
4 June 2026
Reply from HomeStars
Thank you for sharing your experience. We understand that finding reliable help can feel daunting, and we are so glad we could provide a safe, easy way for you to find exactly what you needed. We truly appreciate your trust in us and are delighted to hear you had such a favorable experience.
I hired a landscaping company based on…
I hired a landscaping company based on HomeStars reviews however I contacted the company privately and not thru HomeStars. I wish to leave a review for the company I hired to warn others about the landscaping company which took on a job they could NOT handle. HomeStars will not allow me to leave a review even if I produce an invoice from the company. Companies are falsely advertising on HomeStars and claiming they are able to competently do the work when they can’t.
12 May 2026
Unprompted review
Reply from HomeStars
Thank you for sharing your feedback. We understand your frustration, but to maintain the highest standard of reliability and trust on our platform, we only allow reviews for connections and hires that are fully completed directly through Homestars.
We appreciate your understanding as we work to ensure all reviews reflect verified experiences on our network.
Contractor I chose was professional
Contractor I chose was professional, courteous, ethical, highly skilled. Your website was unclear.
4 June 2026
Reply from HomeStars
Thank you for your feedback! We're glad you were connected with a great professional.
We appreciate your note regarding our website's clarity. We're always working to improve the user experience and will share this with our team to make navigating our platform easier.
We’ve used JJ Windows Covering before
We’ve used JJ Windows Covering before, so we were happy to work with them again. This time, we chose Zebra blinds for our office, and they turned out great. They look modern, work beautifully for light control, and the whole process was easy from start to finish. From helping us choose the right product to measuring and installation, everything was handled smoothly and professionally. We’re really happy with the result!
22 May 2026
Unprompted review
Reply from HomeStars
Thank you for the review! We are glad to hear you had another seamless experience with a professional connected through our platform. We truly appreciate your continued support.
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