HomeStarsReviews 

1,511
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and efficient service provided, often highlighting the excellent quality of work and results. People frequently commend the staff for their politeness, helpfulness, and attention to detail, making the overall experience positive and reassuring. Reviewers also appreciate the reasonable pricing and the ease of finding suitable contractors for various home maintenance and improvement needs. However, some customers also noted issues with the website, finding it difficult to navigate or expressing concerns about the quality and verification of leads for contractors. A few other people also felt that the pricing was not always clear or that some contractors were unprofessional and did not complete the work as expected.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, politeness, and... See more

Website

Customers consistently note ambiguous experiences with the website, with many finding it a reliable platform... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, finding... See more

Quality

People report positive experiences with quality, often highlighting outstanding workmanship and attention to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

I always use Homestars to research professional trades prior to starting a project. If a company has numerous great reviews from prior jobs I put them at the top of my list for securing quotes. Usuall... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,511)

578 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used HomeStars and found the right…

I used HomeStars and found the right company to do the job I needed done. I would use it again.

24 June 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback! We are glad our platform made it quick and easy for you to receive prompt responses from the contractors. We look forward to helping you with future projects!

Rated 5 out of 5 stars

Reliable Services

I have used HomeStars on a few occasions to find professionals with expertise in plumbing, electrical work, and wall-mounting installations. I have been very satisfied with the Pros I selected. They were all friendly and polite, exhibiting excellent work ethics and workmanship. HomeStars is a reliable platform for homeowners to find reliable professionals.

14 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your loyalty! We are so glad our platform has consistently connected you with reliable, high-quality professionals for your home projects. We look forward to being your go-to resource for many more projects to come!

Rated 5 out of 5 stars

Noor and his team did a very…

Noor and his team did a very professional job installing our Latitude kitchen countertops. They worked efficiently and left the job site spotless, we would highly recommend their installation services.

23 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are glad you found a professional team through our platform to install your countertops and that they left the space spotless. We truly appreciate your high recommendation!

Rated 2 out of 5 stars

Reformity gave me and my neighbourca…

Reformity gave me and my neighbourca good price for our fence. But when the work was completed, the last three panels were too short. Omar said that I had agreed to the length of the wood. I asked him who would finish a fence like this without checking back with the customer. He replied that he would have to charge me to redo the panels. It was easier and a lot cheaper to do it myself.
The workers left lots of dirt around the work site, and they displaced my retaining wall. I called several times about fixing this. Each time I was assured that they would be coming. But after the third time I realized they weren't coming,and five weeks later they are still a no-show.
I would caution anybody not to deal with these guys. My big mistake was to pay them before I was satisfied with the whole job.

23 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for bringing this to our attention. We are sincerely sorry to hear about the poor experience you had with a company found on our platform.

We hold all businesses listed on our site to high standards and take feedback like yours very seriously. Please feel free to reach out to our support team directly if we can assist you further.

Rated 5 out of 5 stars

You have plenty of people to choose…

You have plenty of people to choose from. Matt’s is a handyman did great work and shared his knowledge. The man who powerwashed my deck did a stunning job as well. I could hardly recognize my deck it looks so good!

23 June 2026
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Reply from HomeStars

Thank you for the wonderful review! We are thrilled that our platform could connect you with excellent professionals who delivered amazing results on your handyman and power washing projects.

Rated 5 out of 5 stars

Provided a lot of professionals

Provided a lot of professionals, quick quotes

19 June 2026
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Reply from HomeStars

We are glad our platform made it easy for you to find a variety of professionals and receive quick quotes. We look forward to helping you with your future projects!

Rated 5 out of 5 stars

The technician was AVAILABLE

The technician was AVAILABLE, friendly, courteous, and thorough.
Would highly recommend.

21 June 2026
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Reply from HomeStars

We are so glad our platform could connect you with such a friendly, courteous, and thorough technician. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

HomeStar helped me find a reliable…

HomeStar helped me find a reliable electrician at a reasonable price who was super easy to work with.

22 June 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your experience! We are glad our platform could connect you with a reliable, reasonably priced electrician who was great to work with. We look forward to helping you with your future projects.

Rated 5 out of 5 stars

Homestars was a great help!

Homestars was able to connect me with a great plumber who did a great job and with fair pricing.

20 June 2026
HomeStars logo

Reply from HomeStars

Thank you for the wonderful feedback! We are glad our platform successfully connected you with a great plumber who delivered excellent work at a fair price. We look forward to helping you with any future projects!

Rated 5 out of 5 stars

I always use Homestars to research…

I always use Homestars to research professional trades prior to starting a project. If a company has numerous great reviews from prior jobs I put them at the top of my list for securing quotes. Usually a leopard doesn't change its spots.

20 June 2026
HomeStars logo

Reply from HomeStars

Thank you much for sharing your feedback! We are thrilled that our platform is your trusted, go-to resource for researching and finding top-rated professionals. We truly appreciate your loyalty and look forward to helping you connect with great pros for all your future projects.

Rated 5 out of 5 stars

Trico has built us a beautiful home

Trico has built us a beautiful home - thank you! Big kudos to Clint Pilon who made valuable suggestions and was very responsive and helpful through the build. Huge thanks to Jamie, our site super, who made sure our home was very well built; and worked his magic with our last minute finishing touches; and our sincere appreciation to Albert (our designer) who gave such thoughtful design recommendations and helped us with our special design requests.🙏 We really love our home!!

20 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you so much for the wonderful review! We are thrilled that you found such a fantastic team through our platform to build your beautiful new home. We truly appreciate your feedback and wish you many happy years ahead!

Rated 5 out of 5 stars

I found a good handyman that fixed my…

I found a good handyman that fixed my bathroom fan. I recommend the service.

20 June 2026
HomeStars logo

Reply from HomeStars

Thank you for the recommendation! We are glad you found a great handyman through our platform and we look forward to helping with your next project.

Rated 5 out of 5 stars

The whole team from start to finish has…

The whole team from start to finish has been exceptional. The patience they had when we had issues on our side was unexpected but greatly appreciated. Ryan was a life saver on our possession date as he went above and beyond to ensure that we got our keys. He took time out if his busy schedule to come back later in the afternoon with keys when he didn't have to. I am very appreciative of his support through this.

19 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are delighted to hear that you connected with an exceptional team through our platform who went above and beyond to assist you on your possession date. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

I was looking for two years for help

I was looking for two years for help . Then i saw your add o t.v. tried it and am so very happy with this help got my fence fixed and my yard work done .I hope to have this help for as long as i need. P. S. I am 89 years old so it could be long or short Ha Ha..... Wish I had seen the add sooner.

19 June 2026
HomeStars logo

Reply from HomeStars

Thank you for your review. We are pleased to hear that you found a professional through our platform who provided excellent, tidy, and reasonably priced service. Thank you for choosing HomeStars.

Rated 5 out of 5 stars

HomeStars made it easy to find and vet…

HomeStars made it easy to find and vet prospective companies for our projects.

The app and website also made it easy to communicate with these companies.

19 June 2026
HomeStars logo

Reply from HomeStars

We're so glad our platform made finding and communicating with companies easy for your projects. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Professional and did a great job

Professional and did a great job! Two very nice workers. Fixed and cleaned up perfectly. Very reasonable cost. Highly recommend!

17 June 2026
HomeStars logo

Reply from HomeStars

Thank you so much for the wonderful review! We are thrilled to hear that you found such a professional and efficient team through our platform. We truly appreciate your high recommendation and look forward to helping you again in the future.

Rated 1 out of 5 stars

This is a truly unreliable website.

I posted my project on the site, and someone contacted me through the platform. This person, operating under the name Provincial Services Ltd, was extremely rude and unprofessional. He repeatedly lied and kept trying to change what we had agreed on using different excuses. If I had not kept proof of what he said, he would not have admitted anything, and I would not have been able to prove our original agreement.

He left the job unfinished and pressured me into paying half of the agreed amount. I already suspected he had no intention of returning because he had lied about living close to me, but he insisted that he would come back. The next day, he messaged me saying he would not return.

Fortunately, I quickly found a professional through a reputable company and had the job completed. However, when I contacted HomeStars and complained about the conduct and poor work of the person who contacted me through their platform, their only response was to tell me to leave him a review.

This shows that they do not properly monitor or take responsibility for the people using their platform. If you end up dealing with an unsuitable contractor, you are apparently on your own.

This was a very bad experience, and it was definitely the last time I will trust HomeStars.

30 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We are sincerely sorry to hear about the frustrating experience you've had. This does not reflect the standards we aim to uphold.

A member of our management team will be reaching out to you directly to gather more information and provide further support. We appreciate your patience while we address this.

Rated 1 out of 5 stars

Poor quality

This is not good company. They promise a million when you are about to buy but after they receive your money. No one wants to talk to you. Warranty sucks. Quality is is very poor.
My relative purchased brand new home about 4 years ago. Ever since, his basement leaks water with every little rain. Each time, Trico comes with different excuses.
This house is 66 Creekstone path sw. 40 yrs home has better quality.

17 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.

At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.

If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

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