Zach gave a nice, insightful view about the costs involved with our window installation and approximate delivery dates. After a couple of hurdles, and adjustments, we had our windows installed and I'm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Agent was very professional yet friendly. I will definitely recommend him to family and friends for their windows/ doors project.
Company replied
We decided to go with HomeShield as it was well priced compared to the alternatives. Zach, the sales rep, made a clear and comprehensive sales presentation of the products available, somewhat le... See more
Company replied
Windows were installed fairly quickly with little issues. Great quality windows. Also the installers were great dealing with existing issue on one of my windows that petrudes outwards. Had to get the... See more
Company replied
Company details
- Aluminum Window Manufacturer
- Door Manufacturer
- Home Improvement Store
- PVC Windows Supplier
- Window Installation Service
- Window Supplier
Written by the company
Premium Aluminium & uPVC double and triple glazing windows & doors Manufacturer & installer. At HomeShield England Ltd, we prioritise customer satisfaction above all else. From the first interaction with our admin team to the final products fitted to your home, we will ensure that your experience with us is one of comfort and confidence. Give us a call today and our team will happily resolve all of your Aluminium & uPVC double and triple glazing windows & doors needs!
Contact info
Unit 5 The Freehold Industrial centre, TW4 6BX, London, United Kingdom
- 020 7088 8118
- Info@homeshieldengland.co.uk
- homeshieldengland.co.uk
4.0
Great
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from HomeShield England Ltd
Dear Paul, Thank you for your honest review! We’re glad to hear that you found our services very helpful, and that you were happy with the, pricing and quality products provided.
We truly appreciate your support and look forward to assisting you again in the future. If you ever need anything, please don’t hesitate to reach out.
Best Regards - Homeshield
Informative flexible good discount good…
Informative flexible good discount good price quality samples provided thank you!
21 January 2025
Unprompted review
Reply from HomeShield England Ltd
Dear Ms Scott,
Thank you for your wonderful review! We’re glad to hear that you found our service informative and flexible, and that you were happy with the discount, pricing, and quality samples provided.
We truly appreciate your support and look forward to assisting you again in the future. If you ever need anything, please don’t hesitate to reach out.
Best regards - Homeshield
Job satisfactory.
11 January 2025
Unprompted review
Reply from HomeShield England Ltd
Dear Susan,
Customers like you make our job so rewarding, and your warmth and understanding have been greatly appreciated throughout.
If there’s anything else we can assist you with, please don’t hesitate to let me know.
Wishing you all the best!
Kind regards - Homeshield
Very professional and informative…
Very professional and informative, great prices and products
Very great service
6 January 2025
Unprompted review
Reply from HomeShield England Ltd
Thank you for your kind words! We're thrilled to hear that you found our team professional and informative and enjoyed our prices and products. Providing great service is our top priority, and your feedback means a lot to us. - Homeshield
Very good!!
Very good experience start to finish, great product and customer service.
21 December 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Patel,
Thank you so much for your wonderful review! We're delighted to hear that you had a very good experience with us from start to finish and that you’re happy with both our product and customer service.
Your feedback means a lot to us and motivates our team to keep delivering excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing us—we truly appreciate your support!
Best regards- Homeshield
Arrived on time and work was completed…
Arrived on time and work was completed very quickly and neatly.
18 December 2024
Unprompted review
Reply from HomeShield England Ltd
Thank you for taking the time to leave us such positive feedback! We’re delighted to hear that our team arrived on time and completed the work quickly and neatly.
Your satisfaction is our priority, and we’re thrilled that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Thank you for choosing us! - The Homeshield Team
The surveyor was extremely helpful and…
The surveyor was extremely helpful and gave an extensive explanation of the product offerings which are available from HomeShield.
14 December 2024
Unprompted review
Reply from HomeShield England Ltd
Thank you for your kind words and for sharing your experience! We’re delighted to hear that our surveyor was helpful and provided a thorough explanation of our product offerings. At HomeShield, we strive to ensure our customers are well-informed and confident in their choices.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing HomeShield.- The Homeshield Team
Sales representatives Zach is…
Sales representatives Zach is knowledgeable and professional
10 December 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Dona,
Thank you for your kind words and for sharing your positive experience! We’re delighted to hear that Zach provided you with knowledgeable and professional service. He is a valued member of our team, and your feedback will mean a lot to him.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help every step of the way.
Best regards- The Homeshield Team
Very professional and friendly…
Very professional and friendly presentation. Good quality windows, willing to listen to our propositions. Negotiating was actually really nice experience. Keep up a good work.
9 December 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Marta,
Thank you for taking the time to leave such positive feedback! We’re thrilled to hear that you found our presentation professional and friendly, and that you’re impressed with the quality of our windows.
It’s great to know that the negotiation process was a pleasant experience for you—our team always strives to listen and collaborate to meet our customers’ needs.
Your encouragement means a lot to us, and we’ll continue working hard to maintain the high standards you’ve appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards - The Homeshield Team
Zach was very helpful
Zach was very helpful , very professional and kind . Great windows and doors with a very good quality. I highly recommended.
2 December 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Vania,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with the quality of your windows and doors, as well as the service you received from Zach.
Your recommendation means a great deal to us, and we’re thrilled that our team was able to provide a professional and positive experience for you. If there’s anything more we can do for you, please don’t hesitate to reach out.
Best regards - Homeshield
Very good knowledge of the product
Very good knowledge of the product, well presented.
2 December 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Craig,
Thank you for your feedback! We’re pleased to hear you found our product knowledge and presentation to be of a high standard.
If you have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help!
Best regards - Homeshield
You can trust their service
You can trust this company—they did a good job in the end. However, at the start, the salesperson was very pushy, which almost made me fed up and ready to cancel everything. It would be better if they changed their policy regarding the initial agreement and payment. I wasn’t given any time to think, as they wanted me to pay 25% upfront immediately after a two-hour sales consultation!
That said, I must give credit to Zara in the office—she was very helpful and always approachable. In the end, the company delivered on everything they promised, although it took a bit longer than expected.
22 November 2024
Unprompted review
Reply from HomeShield England Ltd
Dear Lazuria,
Thank you for being a valued customer and for taking the time to share your feedback. We truly appreciate your kind words.
Your satisfaction means a great deal to us, and we are thrilled to know that Zaara was able to make a positive impact during your experience with us.
Should you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards - The Homeshield Team
Reply from HomeShield England Ltd
Dear Amit,
Thank you for your support.
We truly appreciate your positive feedback and are delighted to have had the opportunity to assist you. We look forward to working with you on your home improvement needs.
Kind regards,
The Homeshield Team.
Great service & double glazing grant application help!
I recently worked with HomeShield England, and I’m very pleased with the service. My sales rep, Zach, was highly knowledgeable about the windows and guided me through the double glazing grant application, making the process simple. If you’re considering new windows, I’d definitely recommend HomeShield England for their expertise and excellent service.
8 November 2024
Reply from HomeShield England Ltd
Dear Kanal,
Thank you so much for your kind words and positive feedback. We’re delighted to have had the opportunity to assist you with your home improvement needs.
Best regards,
The Homeshield Team
Excellent service all round
Overall excellent service. Especially Adam and Zaara who went above and beyond to make sure all my demands were met. Definetly recommend their service
2 November 2024
Unprompted review
Reply from HomeShield England Ltd
You’re very welcome, Usman!
We truly appreciate your kind words and feedback.
At Homeshield, we always aim to exceed expectations and take pride in delivering exceptional service to our customers. It means a lot to know that our efforts are valued, and we’re grateful for your business. We look forward to working with you again in the future for any additional home improvement needs.
Warm regards,
The Homeshield Team
Very good experience
Very good experience and explanation of the products and services provided which are clearly high quality, our sales rep Sajad went above and beyond to provide us with the necessary information and carried out excellent customer service throughout!
31 October 2024
Unprompted review
Great experience
Made a query and was given an appointment within 48 hours. Really happy with the sales person that came round. Listened to my needs and ensured that the products quotes on went beyond this. Extremely helpful, courteous and polite.
Great products too!
22 October 2024
Unprompted review
Reply from HomeShield England Ltd
Good afternoon Kaza, thank you so much for your positive feedback we really appreciate your support & we’re looking forward to looking after all of your home improvement needs.
Kind regards
The Homeshield Team.
Very good service
Very good service, very nice sales consultant, took time to explain and show me everything that fixes my problems.
21 October 2024
Reply from HomeShield England Ltd
Thank you Denis for your kind & honest review, we really appreciate your positive feedback & we look forward to looking after your home improvement needs.
Kind regards,
The Homeshield Team.
I was very satisfied and happy with the…
I was very satisfied and happy with the product. I have seen it for the first time their product is awesome and long lasting.
17 October 2024
Reply from HomeShield England Ltd
Dear Hilareo,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you’re satisfied and happy with our product. Knowing that you find it awesome and long-lasting truly means a lot to us.
We’re committed to providing high-quality products that stand the test of time, and your feedback reassures us that we’re on the right track. If you need any assistance in the future, please don’t hesitate to reach out.
Best regards - The Homeshield Team
Highly recommend Homeshield England &…
Highly recommend Homeshield England & Connor.
We had 4 quotes for our new windows & doors and every company that came to quote put us off by overstaying being pushy and not to mention the manager calls.
Hats off to Homeshield their product alone speaks volumes when they say it’s the best it sure is and Connor was amazing told us what we actually wanted to know about the product guarantees & services provided he is an asset to your company!
Thank you 🙏
12 October 2024
Reply from HomeShield England Ltd
Thank you Kam, for your wonderful review and recommendation.
We truly appreciate you taking the time to share your feedback.
We’re thrilled to hear that you value Homeshield and our team.
Your kind words mean a lot to us as we continue striving for excellence in everything we do.
Kind regards,
The Homeshield Team.
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