A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.
Contact info
Unit 7/10 Chevychase Court, SR7 0PR, Seaham, United Kingdom
- 0191 521 9500
- reviews@homefairblinds.com
- homefairblinds.com
Replied to 19% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On my first visit for the measurement
On my first visit for the measurement, I was told that don't worry we will take your old blinds away free of charge, we can also measure the other windows that you want blinds for. On the fitting, I was told, sorry we don't take them free of charge, but I can take them for a fiver, also the plinth at the top of the blinds is loose and has been cut short, the old blinds were put on my sons white bedding, which left really dusty marks on the quilt cover (after all who cleans at the top of internal blinds where you can't reach?) I rang the shop and have been told to send in an email. Not very happy. After speaking to the shop on the phone, I have had to send 2 video's, 1 picture of the windows. To be told the service centre think that its ok, not only does the plinth run short but is not fixed properly, nor have they mentioned the old blind left on a white duvet which left dust marks all over it!!!!
Worst service ever.
Worst service ever.
Blinds to be fitted, one came and couldn’t be fitted because of wrong fittings, date was rebooked for a week later,I had to take a day off work, no show at all that day only to be told the guy who was surpose to come called in sick and they forgot to call me.
I have used this company before and had problems with blinds, fixing came loose, thought I would give them another go.
I called and Emailed them they didn’t want to know.
Wouldn’t recommend them.
First class product.
Very reliable, had them before. Would always recommend them. Excellent blind, well fitted. Thank you
Brilliant service from measuring to 7…
Brilliant service from measuring to 7 days later fitting my blackout blind in main bedroom. I will always recommend Homefair Blinds, I have Roman blinds, plastic venetian blind all from Homefair.
Great prices exceptional service from…
Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks before your help !!
Great service professional service…
Great service professional service clean fitting and prompt. Many thanks, would recommend to friends and family.
The young man was very nice and he…
The young man was very nice and he phone me to let me know that he was runing late every time i get so.e blines from here there are very help full all the time
From initial contact
After visiting the shop in Bishop Auckland, to arrange for someone to come and measure up and give pricing for requirements. With time and date sorted out. I was treat with politeness and respect by each staff member of the team. A great job done by all. Thank you.
Excellent service, quality and price.
Initial visit for design and measuring was excellent. Communication with the head office was excellent and installation was quick, efficient and left everywhere clean and tidy.
The blinds are really good quality too!
Excellent service from this great…
Excellent service from this great company quality product at a great price
Excellent service
Excellent service. Home measure was quick, efficient and informative. Fitting was done the following week. Again, the service was excellent. Very happy with the result.
Avoid this company at all costs
They were more expensive than other companies that quoted, but I went with them because I thought they were selling a quality product. I was wrong!!
The roman blinds they fitted were faulty (misaligned and at an angle) - so they took them away for repair. They returned them a week later, but they are still just as bad. Despite being at an angle, they have told me that they are within an 'acceptable tolerance' of misalignment (!) - and there's nothing more they can do!!!
Terrible company to deal with.
Excellent service from start to finish
Excellent service from start to finish. Great prices and good selection of the type of blinds I wanted.
The fitter was pleasant and helpful. All in all a great job.
We had blinds fitted in our caravan by…
We had blinds fitted in our caravan by Home fair from start to finish everything was great staff were all really helpful and very quick service over the moon with our blinds
Arranged an appointment online
Arranged an appointment online for measuring for perfect fit blinds. Call back within 2 hours, next day appointment given, 10 days later the blinds were made, appointment time given, man turned up on time, polite professional and within 15minutes both blinds up looking fantastic
Excellent value for money
Excellent service, excellent quality blinds fitted quick without any hassle, would highly recommend Homefair Blinds, blinds look amazing.
1st class service
1st class service,
From our initial approach until final fitting, all staff were polite and helpful, delivery was in the time stated and product quality is excellent
Measuring of Windows and Fitting of…
Measuring of Windows and Fitting of Blinds Excellent
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








