Homefair Blinds Reviews 2,205

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that the staff are friendly, professional, and helpful from initial contact to installation. Many people are thrilled with the quality of the products, finding them to be good and enhancing their homes. The pricing is frequently mentioned as competitive, with many reviewers finding great value for money. However, some customers experienced issues with product quality, such as blinds that didn't fit or were misaligned, and some found the sales team unhelpful. A few people also reported problems with missing parts or faulty installations, leading to dissatisfaction with the overall service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Price

Consumers find price to be positive, with many reviewers stating that prices were very reasonable, good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more

Rated 5 out of 5 stars

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks befo... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

On my first visit for the measurement

On my first visit for the measurement, I was told that don't worry we will take your old blinds away free of charge, we can also measure the other windows that you want blinds for. On the fitting, I was told, sorry we don't take them free of charge, but I can take them for a fiver, also the plinth at the top of the blinds is loose and has been cut short, the old blinds were put on my sons white bedding, which left really dusty marks on the quilt cover (after all who cleans at the top of internal blinds where you can't reach?) I rang the shop and have been told to send in an email. Not very happy. After speaking to the shop on the phone, I have had to send 2 video's, 1 picture of the windows. To be told the service centre think that its ok, not only does the plinth run short but is not fixed properly, nor have they mentioned the old blind left on a white duvet which left dust marks all over it!!!!

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst service ever.

Worst service ever.
Blinds to be fitted, one came and couldn’t be fitted because of wrong fittings, date was rebooked for a week later,I had to take a day off work, no show at all that day only to be told the guy who was surpose to come called in sick and they forgot to call me.
I have used this company before and had problems with blinds, fixing came loose, thought I would give them another go.

I called and Emailed them they didn’t want to know.
Wouldn’t recommend them.


20 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from measuring to 7…

Brilliant service from measuring to 7 days later fitting my blackout blind in main bedroom. I will always recommend Homefair Blinds, I have Roman blinds, plastic venetian blind all from Homefair.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great prices exceptional service from…

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks before your help !!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

From initial contact

After visiting the shop in Bishop Auckland, to arrange for someone to come and measure up and give pricing for requirements. With time and date sorted out. I was treat with politeness and respect by each staff member of the team. A great job done by all. Thank you.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, quality and price.

Initial visit for design and measuring was excellent. Communication with the head office was excellent and installation was quick, efficient and left everywhere clean and tidy.
The blinds are really good quality too!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Home measure was quick, efficient and informative. Fitting was done the following week. Again, the service was excellent. Very happy with the result.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

They were more expensive than other companies that quoted, but I went with them because I thought they were selling a quality product. I was wrong!!

The roman blinds they fitted were faulty (misaligned and at an angle) - so they took them away for repair. They returned them a week later, but they are still just as bad. Despite being at an angle, they have told me that they are within an 'acceptable tolerance' of misalignment (!) - and there's nothing more they can do!!!

Terrible company to deal with.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Arranged an appointment online

Arranged an appointment online for measuring for perfect fit blinds. Call back within 2 hours, next day appointment given, 10 days later the blinds were made, appointment time given, man turned up on time, polite professional and within 15minutes both blinds up looking fantastic

28 January 2026
Unprompted review
Rated 5 out of 5 stars

1st class service

1st class service,
From our initial approach until final fitting, all staff were polite and helpful, delivery was in the time stated and product quality is excellent

27 January 2026
Unprompted review

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