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Rated 5 out of 5 stars

Have bought the Rosemary & Bay diffuser oil on a few occasions due to its fabulous, long lasting fragrance. Shipping is always prompt, and goods always carefully packaged. I recently contacted cust... See more

Rated 5 out of 5 stars

Our property had better exposure using Home Bay than it did using a conventional real estate listing. Being in a gated community has its perks, but when selling a home there is a down side. That is... See more

Rated 5 out of 5 stars

Home Bay saved me $7,000 and had my house under contract in 15 days. My website profile was easy to set up and navigate, as was entry of the house info and downloading photos. My first transaction w... See more

Rated 5 out of 5 stars

Hats off to the team in getting our luxury home sold! The process went as advertised, and yielded the result we were looking for! Thanks to Steve Spiro (HB Broker/Advisor/Closing Specialist) in coachi... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

Join the wave of smarter home sellers who are saving thousands on Home Bay. Everything you need to list, market, and ultimately receive, counter, and accept offers is included in our Complete Listing Package.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

270 reviews

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Rated 1 out of 5 stars

List with a REAL agent!

We listed with Home Bay because a referal. This was a joke early on. There was little to no communication from the agent. The agent never even knew when other realtors were showing our home. We ended up lowering our asking price just to find out that Home Bay had been in the process of pulling out of our state altogether. Essentially, our home was on the market for an extended time due to inaction by the agent and then they turned their backs with ZERO forewarning! Do not list with Home Bay if you want to sell.

29 January 2020
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Misty,

Thank you for your feedback and I'm sorry for your negative experience with us.

At Home Bay, we always want to put our customers first, and I apologize that we fell short this time. I’m sharing your feedback with our team to discuss what happened, how it affected you, and what can be done to make sure this doesn’t happen again.

If you’d like to talk more, please feel free to reach out to me personally at jason.c@homebay.com My name’s Jason, and I’d love the opportunity to talk this through with you to make it right.

Jason
Home Bay Client Support Manager

Rated 5 out of 5 stars

Top Rate Disruptor!

Hats off to the team in getting our luxury home sold! The process went as advertised, and yielded the result we were looking for! Thanks to Steve Spiro (HB Broker/Advisor/Closing Specialist) in coaching us during any time of day or any holidays interruption. Wasn't always happy with layer behind Steve, but the transaction was able to close within the 30 days!

29 January 2020
Unprompted review
Rated 1 out of 5 stars

I am on my third agent in Illinois

I am on my third agent in Illinois. So far communication is lacking and follow up is poor. I have been waiting two days for them to get back to me for to sign my contract for the sale of my property. I won’t be using them again.

27 January 2020
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Eric,

I appreciate your honest feedback here, and I’m sorry we let you down.

Clearly, we could have done better, and I’m sorry that we weren't as communicative as we could've been during the home selling process. I’m sharing your feedback with the team to make sure this doesn’t happen again.

Jason
Home Bay Client Support Manager

Rated 5 out of 5 stars

The entire process of selling our house…

The entire process of selling our house with Home Bay was wonderful. The realtor assigned to our sale was easy to work with, knowledge, and responded quickly to any questions that we had. I would use Home Bay again!

26 January 2020
Unprompted review
Rated 2 out of 5 stars

Uninterested, dissengaged, sloppy

Uninterested, disengaged and sloppy.

I wanted to wait to write a review to give them a chance, but my thoughts haven't changed. The model doesn't work yet... they promisse the moon and then you are pretty much left to do everything on your own, there's no direct contact, only a generic number nobody answers, your realtor calls you only when convenient, s/he is not in the area, usually busy with 1000 other listings...

16 January 2020
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Gonzalo,

Thank you for your honest review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I've brought this to the attention of the agent team so we can improve our services moving forward.

Thanks,

Jason
Client Support Manager

Rated 3 out of 5 stars

Selling my home in Hayward

1. The selling of a home is already a very stressful experience, Home Bay needs to communicate more effectively with the seller on key moments throughout out the selling. I do Understand the model of Home Bay is a low cost, seller does many of the tasks and not a full scale agent, but I am talking about basic facts communication, this is missing there
2. I was not consulted on selecting the escrow title company at all, according with the agent this was the "default". The title closing escrow company CalTech is truly deficient on handling communication with seller. To this date, 6 days after the closing, I have not received YET the settlement page that discloses all of the funds and fees charged. Further when officers there do not have the information they do not answer their phones or return messages. Cal Tech receives from me 1 star if only because the effort
3. I do appreciate and like the money I saved on selecting HomeBay

13 January 2020
Unprompted review
Rated 4 out of 5 stars

Home Bay was a good fit for us

Home Bay was a good fit for us, we are both retired and enjoyed showing the house and doing the open house ourselves. We sold the house quickly and Home Bay performed all their services in a professional manner.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Homebay's program met my needs

Homebay's program met my needs. I dealt directly with the buyers' agents, scheduling their visits, and put a lockbox on my door, so I did not have to meet any lookers, just gave them the access code and they let themselves into my house. The house sold within 60 days. I paid the full 3% commission to the buyer's agent, to encourage their interest, but it just made sense for me to save the seller agent fee, by using Homebay. Definitely, would use Homebay again.

21 December 2019
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Margaret,

Thanks for the kind review. We are happy Home Bay allowed you to sell your house quickly.

Have a great day, and thanks for the review!

Jason
Home Bay Client Support

Rated 5 out of 5 stars

Best online homesale

Home Bay made the process of selling my home super easy and hassle and headache free. They have a team of people that is assigned to take care of your needs and concerns anytime of the day or night. Their rates are much better than the competition and you walk away feeling satisfied that you got the best deal.The only thing my husband and I had to do, besides filling out a few online paperwork, was to be ready to move at closing.

21 December 2019
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Rose,

Thanks for the review! We are happy Home Bay streamlined the home selling process for you. We’ll relay your kind words to your real estate agent.

Thanks again,
Jason
Home Bay Client Support

Rated 5 out of 5 stars

Home Bay Review

I enjoyed the Home Bay process. Even though most of the process is automated, my assigned agent, Steve Spiro, was totally accessible to answer any questions. He was able to pull comparables and advise me of the market trend, purchase price, home showings, and any other questions that came about while my property was on the market. Of course, I really appreciated the commission rate that Home Bay offers. Steve Spiro did a great job!

19 December 2019
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Kimerli,

Thanks for the kind words. We’re happy to hear that Steve’s expertise helped you sell your home successfully!

Thanks again for sharing your experience with Home Bay!

Jason
Home Bay Client Support

Rated 5 out of 5 stars

Great experience

Great experience. All the help you need to sell your home. Steve was superb and always there when needed. I would recommend Home Bay to everyone who wants to save $$ when selling their home.

19 December 2019
Unprompted review
Home Bay logo

Reply from Home Bay

Hi Barry,

Thanks for letting us know about your experience! I’m happy to hear we were able to help you sell your home and save you money throughout the process. We’ll pass your kind words to your real estate agent, Steve.

Thanks again,

Jason
Home Bay Client Support

Rated 5 out of 5 stars

Awesome

Im very happy with homebay they helped.me.thru the process and got it sold first try. Would definitely recommend to anyone who is serious about selling home and getting a good price.

18 December 2019
Unprompted review

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