Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... See more
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Review summary
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I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... See more
Company replied
One of the few audio companies still left that take time and care to help match your requirements and budget to their carefully selected products rather than simply trying to sell you their high... See more
Company replied
The guys at Holburn Hi Fi were fantastic from start to finish. Explained everything clearly and in simple terms which I really appreciated as I was lost amongst all the info I had seen online. I want... See more
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Company details
Written by the company
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Contact info
441 Holburn Street, AB10 7GU, Aberdeen, United Kingdom
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4.8
Excellent
509 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A satisfying and reassuring experience …
The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched exactly what I had already gleaned. When I ordered one thing in error they rang, checked and altered the order. In all very friendly and thoroughly professional.
11 April 2026
Reply from Holburn Online
Hi Michael,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great service and fantastic product
9 April 2026
Reply from Holburn Online
Hi Mr Legard,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi Dave,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
A very good website and and…
A very good website and and communication. Very slightly marred with delivery timings, but to be fair everything was arranged just before the long Easter weekend so all sins forgiven! Items delivered well packaged and as described. Thank you.
2 April 2026
Reply from Holburn Online
Hi Tim,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent customer service
The service from Holborn Online was excellent. I was kept up to date on my order from when it was expected to be in stock to when it would be posted out and it felt like they went the extra mile.
I would definitely use them again.
28 March 2026
Reply from Holburn Online
Hi Michael,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi William,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Absolutely phenomenal customer service…
Absolutely phenomenal customer service with a fantastic and tasteful selection for any of your HI-FI needs
26 March 2026
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi Paul,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Reply from Holburn Online
Hi Nigel,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
I attended the Kudos / Ultrafide…
I attended the Kudos / Ultrafide listening event yesterday at Glasgow Audio with my friend and had a brilliant time. Jesse, Mark and the team were friendly and very knowledgeable about every aspect of the audio gear on show. We listened to pre-selected test tracks, chose some of our own and Jesse threw in a couple of his own personal favourites. Overall, a fantastic 90 minutes spent at Glasgow Audio. Oh,and I got a very nice coffee and a Tunnocks Tea Cake.. what’s not to like!!
If you are thinking of getting to HiFi or need any advice, GA will help you find what you’re looking for.
20 March 2026
Unprompted review
Reply from Holburn Online
Hi Gary,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Reply from Holburn Online
Hi Kevin,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Great service again from Jesse at GA
Great service again from Jesse at GA. Had turntable arm issues. Sorted brilliantly by a fantastic expert in this area, organised by Jesse. First class all round. Very happy. Calum.
5 March 2026
Unprompted review
Reply from Holburn Online
Hi Calum,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Michell Gyro SE
Great audition with Jesse, he answered all my questions and was happy to swap out cartridges so I could make an informed decision. I'll definitely be using them again when I'm after a Gold Note phono stage later this year.
28 February 2026
Unprompted review
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
The Best retail experience ever!
Went to the shop not knowing exactly what I really wanted.
Anna made some recommendations, Jesse demonstrated the equipment.
Both listened to what I wanted, excellent recommendations, and I now have a sound system that works for me and all well within my budget.
Cannot recommend highly enough
13 February 2026
Unprompted review
Reply from Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Rega turntable
Bought a Rega turntable could not have been better service, all setup and ready to go would definitely use again.
13 February 2026
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Hi-Fi
Buying hifi equipment
Immediate response on buying item,as described ,happy with price,well packaged, quick dispatch, courier used DHL very poor lied and left at wrong address on pavement beside road luckily saw email an retrieved quickly so all ended well.
15 February 2026
Reply from Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Good reliable and fast service
13 February 2026
Reply from Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi Peter,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel there was something we could have improved on, please do let us know.
Kind Regards,
Holburn Online
Fantastic service at Glasgow Audio.
Fantastic service at Glasgow Audio.
If you need help deciding what to buy, you've come to the correct place at Glasgow Audio.
5 February 2026
Reply from Holburn Online
Hi Stewart,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
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