Really simple and straightforward booking, delivery and collection process. We booked a Mega Bag to take the waste from our bathroom refurbishment. It easily swallowed up our old bath, shower door an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
I have used several midi hippobags in the past. This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1)... See more
Company replied
Never had an issue. The initial purchase and then collection of the bag is usually seamless. They don't give you an exact date, but they've generally arrived earlier than expected. The bag work... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Good for my need
Good for my need. Collection perfect. Good response on telephone. To me no improvement needed.
23 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our service was just what you needed. It's wonderful to know your collection went perfectly and that you received a great response from our customer service team. We're especially pleased to hear you feel no improvements are needed!
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you received excellent service from ordering right through to collection. It's great to know everything went smoothly, and we really appreciate you taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Great service
Great service, value for money for what it's worth.
As booking it to be picked up, booked it Monday and it was picked the following day.
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service great value for money and that everything from booking your collection to pick-up went so smoothly. It's wonderful to know your bag was collected the very next day after booking. Thank you for taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Quick collection
I have used several midi hippobags in the past.
This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1) I know that hippobags are collected promptly (unlike ordinary skips, which you can wait weeks for collection); (2) the trucks that collect hippobags have a long-reach crane so I could place the hipposkip on my lawn, keeping my drive and the road clear. The bag was collected on 3rd day after booking. Excellent service! Thank you. I'll be back for more ...
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO for your projects and that our HIPPOSKIP was the perfect solution for your bedroom refit. It's great to know the flexibility of placing the bag on your lawn and our prompt collection service made the process so convenient for you. We really appreciate your continued support and look forward to helping with your next project!
Thank you for choosing HIPPO!
Team HIPPO
Excellent service from ordering to…
Excellent service from ordering to collection. Cannot recommend this enough
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you had an excellent experience from ordering through to collection. It's wonderful to know everything went smoothly, and we really appreciate your recommendation.
Thank you for choosing HIPPO!
Team HIPPO
This is the 3rd time I have used hippo…
This is the 3rd time I have used hippo , great company , quick efficient service
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've chosen HIPPO for the third time and continue to receive quick and efficient service. Your continued support means a great deal to us, and we're so pleased you've had another positive experience.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found our service easy to use and good value for money. It's great to know we delivered the experience you were looking for.
Thank you for choosing HIPPO!
Team HIPPO
The usual professional service
The usual professional, and friendly service. I have used them around 8 times over the past few years. Ordered my collection over the phone, and although states up to 5 working days, was collected the next day!! Excellent Service, thats why I would recommend this company without hesitation.
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO over the past few years and have consistently received our usual professional and friendly service. It's wonderful to know your collection was completed the very next day, and we really appreciate your recommendation and continued support.
Thank you for choosing HIPPO!
Team HIPPO
Very practical way of disposing of…
Very practical way of disposing of rubbish. Easy booking process. Efficient system. Professional collection staff. Property respected. Will use again.
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service a practical and efficient way to dispose of your waste. It's great to know the booking process was easy, our collection team was professional, and that your property was treated with respect. We look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
Easy and reliable
I've used these 3 times now and they're great. I can keep them in the front garden so don't have to worry about getting a space close to the house for a skip. The price includes pick up which you arrange when you're ready. Never any problems and cheaper than a skip.
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've chosen HIPPO three times and continue to have such a positive experience. It's great to know the flexibility of keeping your HIPPOBAG at home until you're ready for collection makes your projects easier, and that you find it a cost-effective alternative to a skip. We really appreciate your continued support.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service fast and efficient. Providing a reliable, hassle-free experience is exactly what we aim for.
Thank you for choosing HIPPO!
Team HIPPO
The hippo bag arrived promptly and was…
The hippo bag arrived promptly and was taken away within 2 days of me requesting a pickup. I had an issue with my account and the lady I spoke to sorted it all out
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear your HIPPOBAG arrived promptly and was collected within two days of your request. It's also wonderful to know our customer service team was able to quickly resolve the issue with your account. We'll be sure to pass on your kind feedback.
Thank you for choosing HIPPO!
Team HIPPO
It all worked like clockwork
22 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear everything went like clockwork. Providing a smooth, reliable and hassle-free service is exactly what we strive for.
Thank you for choosing HIPPO!
Team HIPPO
Easy Process
From ordering bag to booking collection and receiving pick up everything was very easy and quick.
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found the whole process easy and quick, from ordering your HIPPOBAG to booking your collection and having it picked up. It's great to know everything went smoothly.
Thank you for choosing HIPPO!
Team HIPPO
Great service
Great service, fits a niche in the market for smaller jobs that don't need a skip and always prompt collection, usually with 3 days (though they say up to 5). Friendly driver and an impressive reach of the trucks crane
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our HIPPOBAG was the perfect solution for your smaller project. It's great to know your collection was completed promptly, your driver was friendly, and you were impressed by the reach of our collection vehicle's crane. We really appreciate your kind feedback.
Thank you for choosing HIPPO!
Team HIPPO
Fantastic service from start to finish
Fantastic service from start to finish. Bags arrived within a day or two of ordering them. Having them stand on the drive instead of a skip in the road made things easier. Picked up 2 or 3 days after request, by collection drivers who simply stopped outside, picked the bags up, then went on their way. So efficient and without bothering me at all. Used Hippo Bags before and I'll certainly use them again if I need to clear my rubbish.
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've had another great experience with HIPPO. It's wonderful to know your bags arrived quickly, the flexibility of using HIPPOBAGs instead of a skip made your project easier, and your collection was completed efficiently with minimal disruption. We really appreciate your continued support and look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've used HIPPO a number of times and have consistently had a good experience. Your continued support means a great deal to us, and we look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
Collection was easy
Collection was easy. Booking was easy. One of the call centre lad seem a bit stressed but helped with my enquiry in the end.
21 July 2026
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found both the booking process and collection easy. We also appreciate your feedback regarding your call to our customer service team. We're sorry to hear we didn't make the best first impression, but we're pleased your enquiry was resolved, and we'll share your comments with the team.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear everything went like clockwork and that you were so impressed with our service. Providing a smooth, hassle-free experience is exactly what we strive for.
Thank you for choosing HIPPO!
Team HIPPO
So easy
So easy - bought a bag from Wickes. Filled it - booked a collection on line. It said up to 5 days but was gone in 48 hours
Thank you
21 July 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found the whole process so easy, from purchasing your HIPPOBAG at Wickes to booking your collection online. It's great to know your bag was collected within 48 hours, even sooner than expected.
Thank you for choosing HIPPO!
Team HIPPO
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