Hillarys Ireland Reviews 

5,051
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and stress-free. The service, from initial consultation to efficient installation, is consistently highlighted for its excellent communication and attention to detail. Many people are delighted with the high quality and appearance of the products, noting how well they enhance their homes. However, some customers also noted difficulties with customer support regarding issue resolution and follow-up. These experiences included receiving standardized responses, lack of callbacks, and challenges in getting underlying problems addressed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole process was excellent. Our man Ger is a gentleman, friendly and very professional throughout. He is very knowledgeable and his recommendations were perfect for our hom... See more

Company replied

Rated 5 out of 5 stars

Colin your installer has the perfect approach, after supplying you with the options is patient and allows you time to make the right decision. No annoying pushy salesman stuff. Then a clean no hassl... See more

Company replied

Rated 5 out of 5 stars

My perfect fit roller blinds unfortunately did not fit my French doors and windows I telephoned Hillary’s customer service and was put through to the Irish branch of the firm An employee... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Craig JB Advisor No. 119518 Professional, polite, knowledgeable and efficient. He kept me up to date with dates and times of attendance, fitted new Venetian blinds perfectly... See more

Company replied


Company details

  1. #1 of 1 best companies in Window Treatment Store
  2. #1 of 1 best companies in Blinds Shop
  3. #2 of 3 best companies in Curtain Store
  4. #3 of 3 best companies in Interior Designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,051)

1,490 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic fast service

Fantastic fast service. Ruairi was so nice and professional and helpful. Totally in love with my new blinds.

8 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ciara

We are so pleased to hear you received fantastic, fast service and that you are totally in love with your new blinds. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Excellent customer service .

Excellent customer service .
Professional sales people who arrived for every appointment punctualy & answered every question asked with honestly &with full knowledge of their product .

1 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Angeline

We appreciate you sharing your positive experience. We're so glad to hear that our salespeople were professional, punctual, and knowledgeable. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Lovely blinds

Lovely blinds, the fitter did a good job. Was punctual and explained everything well. Would recommend.

1 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Eva

We're delighted to hear you love your blinds and that the fitter provided excellent service. We appreciate you taking the time to share your positive experience and recommendation!

Kind Regards
Karen

Rated 1 out of 5 stars

Terrible

Terrible, aggressive and rude advisor, window not measured properly

7 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ann

We are truly sorry to hear about your negative experience with our advisor and the measurement issue. We are taking your feedback seriously and will investigate this matter thoroughly to prevent future occurrences.

Kind Regards
Karen

Rated 5 out of 5 stars

The servicewell done

The service, the efficiency & punctuality & quality work by Phil the man that installed the roller blinds& I would definitely recommend Hillarys

7 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Eileen

We are so pleased to hear about the excellent service, efficiency, and quality work you experienced. Thank you for your wonderful recommendation for Phil

Kind Regards
Karen

Rated 5 out of 5 stars

Forenza berry.

Samples arrived. No problem with appointment. Three weeks later we had our beautiful curtains. Excellent service. Our advisor, Jervis Arnopp was wonderful from start to finish.

7 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Susan

We're delighted to hear that your samples arrived without issue and that your beautiful curtains were installed so quickly. It's wonderful to know you received excellent service throughout the process. Thank you for taking the time to leave the lovely feedback

Kind Regards
Karen

Rated 5 out of 5 stars

Great engagement and design advise with…

Great engagement and design advise with local contacts, installation scheduled at suitable time, quick and clean.

6 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi
Richard

We're happy to hear you received great engagement and design advice. It's wonderful that the installation was scheduled at a suitable time and was quick and clean. Thank you for your feedback.

Kind Regards
Karen

Rated 3 out of 5 stars

Not really as expected

I really liked service with initial measurements communication and very quick instalation. What i do not like this time is the fact that roman blinds I got look cheap. The way they are done and uneven cut makes it look like discount online store not high quality made to order blinds.

30 June 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Alicja

We appreciate your feedback regarding the appearance of your Roman blinds. We're concerned to hear they didn't meet your expectations for quality and finish. We're reviewing our production process to ensure our made-to-order blinds consistently reflect the high standards we aim for.

Kind Regards
Karen

Rated 5 out of 5 stars

stewart is a great rep

stewart is a great rep. and did a great job!

6 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi John

We're so pleased to hear that our representative provided you with such great service. Thank you for taking the time to share your positive feedback; we truly appreciate it.


Kind Regards
Karen

Rated 5 out of 5 stars

I would definitely recommend Hillarys…

I would definitely recommend Hillarys Ireland what an amazing company to deal with from start to finish. There prices are very reasonable l love my new blinds. Thank you so much Ger Breen (advisor) Carrick, 315047 your an amazing person/ advisor to deal with and would not hesitate to recommend/ deal with you in the future

2 July 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Geraldine

We're so pleased to hear about your excellent experience from start to finish. It's wonderful that you found our team amazing to deal with and that you are absolutely delighted with your new blinds. Thank you for your high recommendation and lovely feedback for our adviser Ger.

Kind Regards
Karen

Rated 5 out of 5 stars

Everything was perfect from the moment…

Everything was perfect from the moment Ger arrived between our first visit of measuring to installing ger was very professional when installing he said it would be all done within 3 hrs. The blinds are great quality. Carrick 315047

4 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Jason
We are so pleased to hear about your perfect experience from start to finish! It's wonderful to know that the installation was professional and efficient, and that you are happy with the quality of the blinds. Thank you for your positive feedback and recommendation for Ger

Kind Regards
Karen

Rated 5 out of 5 stars

My curtains are fab !!

Excellent service, my curtains are great quality and look fab up, thank you.

12 July 2025
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Patricia
,
We're so happy to hear that you are pleased with the quality of your curtains and that they look fabulous! Thank you for your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

Great service

Great service

5 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi There

Thank you for taking the time to leave the feedback , we greatly appreciate this.

Kind Regards
Karen

Rated 5 out of 5 stars

Everything we were told would happen…

Everything we were told would happen did happen. A very precise timescale.

26 June 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Sean

We're so glad to hear that everything met your expectations regarding the timeline. We appreciate your kind words!
Thank you for taking the time to leave the feedback

Kind Regards
Karen

Rated 1 out of 5 stars

Nakita was an excellent person to deal…

Nakita was an excellent person to deal with & very understanding. I would strongly recomend him

3 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Rose

We are truly glad to hear about your positive experience with our team member. We appreciate your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

A fantastic job done

A fantastic job done - very professioanl

3 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Sinead

We're so pleased to hear that you had such a positive experience and found our work to be professional. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

I highly recommend all the staff I…

I highly recommend all the staff I dealt with in Hillarys ,so professional and helpful especially Jennifer Lynam from Hillarys Ireland

9 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Jean

We're happy to hear that you found our staff professional and helpful. We appreciate your positive feedback and recommendation for Jenny

Kind Regards
Karen

Rated 5 out of 5 stars

Philip the company rep was so friendly…

Philip the company rep was so friendly and helpful. He also fitted the blinds superbly and was very need.

26 June 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ted

We're so pleased to hear about your positive experience and that our company representative was friendly and helpful. We're also glad the blinds were fitted superbly. Thank you for your wonderful feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Colin your installer has the perfect…

Colin your installer has the perfect approach, after supplying you with the options is patient and allows you time to make the right decision. No annoying pushy salesman stuff. Then a clean no hassle fitting. Delighted with the blinds.

However far to many follow up emails from the company… really annoying and too American!

2 July 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Eddie

We're so pleased to hear you're delighted with your new blinds and the fitting process. It's wonderful that our installer provided a patient and hassle-free experience. We also appreciate your feedback regarding the follow-up emails and will certainly take this into consideration to improve our customer experience.

Kind Regards
Karen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look