Love the shoes, but I inadvertently ordered the wrong size on my first pair. Not sure this has been resolved because I emailed a request to exchange for a larger size. Then I sent a second email for... See more
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Review summary
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Reviews shaping this summary
The return process is a bit cumbersome but doable. My shoes needed to be returned for a larger size so they told me to keep that pair and they would ship me another one if I would pay for the shipp... See more
Company replied
The company kept me updated about shipping but it did take awhile to get the shoes. They are comfortable and seem supportive enough. I wore them for an entire day , including playing golf and walki... See more
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The shoes took a while to arrive but I was kept well informed of the shipping progress. I purchased the elastic lace ones to wear as indoor shoes and they are very comfortable but as the heels are so... See more
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Company details
About Hike Footwear
Written by the company
About Hike Footwear
At Hike, we prioritize a healthier foot environment. Our footwear stimulates the natural alignment of your feet, preventing and reducing foot pain and deformities. When you choose Hike, you're making a lifelong commitment to the well-being of your feet!
Our Goal
Our mission is simple–it is to alleviate foot pain and improve foot health for our customers through carefully designed and supportive footwear for every season, prioritising the natural alignment of the feet, quality, comfort, and sustainability in every step.
Contact info
United States
- info@hike-footwear.com
- hike-footwear.com
3.5
Average
49K reviews
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The shoes arrived in a speedy fashion
The shoes arrived in a speedy fashion. The fit of the shoes is good, color is nice. It has taken a few days to adjust to the feel of the shoes on my feet, and places on my feet that had trouble spots continue to cause pain when wearing the Hike shoes as well.
6 August 2026
Unprompted review
Reply from Hike Footwear
We’re glad that your shoes arrived quickly and that you’re happy with both the fit and the color! It’s always exciting to receive a new pair, and we truly appreciate you sharing your first impressions with us.
We understand that getting used to new footwear can sometimes take a little time, especially if the design feels different from what you normally wear. We hope they continue to feel more natural and comfortable as you gradually wear them. Thank you so much for your patience and for choosing Hike!
Hike Footwear
Customer Service
I’m a flip flop girl but due leg issues…
I’m a flip flop girl but due leg issues I’m not able to walk right now. However I love my barefoot shoes for exercising for now. I’ve always hated athletic shoes because of the weight - real flip flops (and I’m talking the cheapie original type) are weightless. My Hikes give the same feeling!
14 August 2026
Unprompted review
Reply from Hike Footwear
We’re happy that your Hike shoes are providing the comfort and lightweight feel you enjoy, especially during your recovery. It’s wonderful knowing they give you that light, easy feeling you love from wearing flip-flops while still being comfortable for your everyday steps.
Thank you so much for sharing your experience with us. We truly appreciate your support and wish you continued comfort and all the very best throughout your recovery!
Hike Footwear
Customer Service
Have really enjoyed these shoes.
10 February 2026
Reply from Hike Footwear
We’re glad to hear how much you’ve been enjoying your Hike shoes! Knowing that they’re keeping you comfortable and that you’re genuinely happy with them truly means so much to our entire team.
Thank you for taking the time to share your wonderful feedback and for choosing Hike. We truly appreciate your support and hope you enjoy many more comfortable and happy steps ahead!
Hike Footwear
Customer Service
Great Shoes!!
I have been using your product for about four days so far and am delighted. Did a lot of walking yesterday and felt great aat the end of the day. Thanks ps. (I'm 94 and was at the racetrack for 6 races. Didn't win but walked to the windows a lot.
13 August 2026
Unprompted review
Reply from Hike Footwear
We’re delighted to hear how much you’re enjoying your Hike shoes! It’s especially wonderful knowing that after such an active day at the racetrack and all that walking, your feet still felt comfortable and great. Experiences like yours truly make our day and mean so much to our entire team.
Thank you for taking the time to share your wonderful feedback with us and for choosing Hike. We hope you enjoy many more comfortable and happy adventures in your shoes!
Hike Footwear
Customer Service
Very comfortable
I love the product and the inserts make a huge difference. The shipping was a little crazy I did not know that they were made oversees. I wish you were made in the USA, just a little disappointed
7 August 2026
Unprompted review
Reply from Hike Footwear
We’re happy that you love your Hike shoes and that the inserts are making such a positive difference in your overall comfort! Knowing that you’re enjoying the product and having a great experience with the fit truly means so much to our entire team.
We also completely understand your thoughts regarding the shipping and manufacturing location, and we genuinely appreciate you sharing that feedback with us. Thank you for taking the time to tell us about your experience and for choosing Hike. Your support and honest feedback mean a lot to us!
Hike Footwear
Customer Service
I have many of Hike footwear’s shoes
I have many of Hike footwear’s shoes. Different styles of footwear and a few of the insoles that don’t come with the shoes. The winter fuzzy ones are great when it starts to get colder.
My favorite shoes are the really flexible barefoot style that I live in as a “house shoe” because of the flexibility they provide and the way they protect my sole from anything on the floor or ground. When it’s damp outside I tend to use the easy slip on and off styles that here in Japan is necessary.
Those of the several styles I have, are the ones I wear the most.
12 January 2026
Reply from Hike Footwear
It’s wonderful knowing that the flexible, barefoot-style design is comfortable for wearing around the house and that the easy slip on options have been convenient for those damp days in Japan. We’re also delighted that the cozy winter insoles are helping keep your feet warm and comfortable as the colder weather arrives.
Thank you so much for sharing your experience and for continuing to choose Hike. Your loyalty and support truly mean so much to our entire team. We hope your Hike shoes continue to keep you comfortable through every season!
Hike Footwear
Customer Service
I have been trying for over a month to…
I have been trying for over a month to get the correct size and return shoes and can't get a response. I've emailed hikefootwear.com and responded on their site and still haven't gotten a response.
Started beginning of July. Shoes were ordered on June 28th.
28 June 2026
Unprompted review
Reply from Hike Footwear
We are sorry for the prolonged delay and lack of communication you’ve experienced while trying to resolve your sizing and return concerns. Waiting over a month for assistance, especially after making the effort to contact us through multiple channels, is incredibly frustrating and disappointing. You deserved a prompt, clear, and helpful response from us much sooner.
We sincerely regret that we fell short of the level of care and support you expected and deserved. We truly appreciate your patience despite this frustrating experience, and we take your concerns very seriously.
Hike Footwear
Customer Service
Their sizing chart is way off
Their sizing chart is way off. I ordered 3 pair of shoes in my regular size I wear after checking this against their chart. They are about at least a half size too small. I have contacted them about returning them for a substitution. Their policy is pretty ridiculous bc you have to return them at your expense one at a time with you paying the return cost. It would be so easy to return the 3 pairs, choose a size, and them send the correct pairs to you. And there's another option to keep the shoes and they will only refund a part of what you paid for them which is not even half of the AMT I paid for them and they will send you the correct size but there's another charge for doing this. In other words they are pretty much screwing you over which ever way you go.
14 August 2026
Unprompted review
Reply from Hike Footwear
We're sorry about both our sizing guidance and the return process. It's upsetting to receive shoes that don’t fit as expected and then encounter additional difficulties when simply trying to resolve the situation.
You deserved a much smoother, clearer, and more supportive experience from us, and we sincerely regret that we fell short. Your concerns are important to us, and we appreciate you sharing your experience so we can continue improving our sizing guidance, return process, and customer support.
Hike Footwear
Customer Service
I like the shoes
I like the shoes. They fit well and feel comfortable. They seem to be massaging my feet. I can feel it in my legs.
14 August 2026
Unprompted review
Reply from Hike Footwear
We're glad that your shoes fit well and feel comfortable! It's wonderful to know that they're providing such a positive and massaging sensation and that you can feel the benefits in your legs. Your feedback truly means a lot to our team.
Thank you for sharing your wonderful experience with us. We appreciate your support!
Hike Footwear
Customer Service
Happy toes & happy feet!
They are designed so I am able
to comfortably feel the ground beneath my feet, thus increasing my sense of balance and confidence. And I can wiggle each of my toes!
Great shoes!
1 August 2026
Unprompted review
Reply from Hike Footwear
It’s wonderful knowing that you love the comfortable, natural feel they provide and that you’re feeling more confident and steady with every step. We especially love hearing that your toes finally have plenty of room to spread out and wiggle comfortably!
Thank you so much for taking the time to share your wonderful experience with us. Feedback like yours truly makes our day and means so much to our entire team. We hope you continue enjoying many comfortable and happy steps in your Hike shoes!
Hike Footwear
Customer Service
VERY DISAPPOINTING WITH THIS COMPANY…
VERY DISAPPOINTING WITH THIS COMPANY ORDERED A PAIR OF SHOES DIDN'T FIT SENT IN AND HAD TO PAY 11.00 TO GET 2ND PAIR, RECEIVE THE 2ND PAID STILL DOESN'T FIT, WANTED TO RETURN JUST WANTED A REFUND WAS TOLD I COULDN'T GET A REFUND, SO NOW I HAVE 2 BRAND NEW PAIRS OF SHOES AND CAN'T EVEN WEAR. 90.00 DOWN THE DRAIN
13 August 2026
Unprompted review
Reply from Hike Footwear
We're sorry for the frustration you have had with your shoe orders and the difficulties with sizing and returns and we mean every word of that. Having two pairs of shoes you cannot wear and feeling like your money has gone to waste is unacceptable.
Please reach out to us at info@hike-footwear.com and we will personally step in and find the best solution for you right away. Your feedback is incredibly valuable and we are actively working to improve our sizing accuracy and customer service for all our customers.
Thank you so much for your patience and for giving us the opportunity to do better. We are here for you!
Hike Footwear
Customer Service
The shoes are very comfortable
The shoes are very comfortable. I love the wide toe box. I love how they feel on my feet. And I especially love the fact that I'm my balance is better. My feet don't hurt and I have neuropathy. So when you said that it helps with that, you weren't kidding. It really does, thank you.
14 August 2026
Unprompted review
Reply from Hike Footwear
We’re happy that your Hike shoes are bringing you such wonderful comfort and helping you feel more confident and steady with every step! Knowing that your feet feel great and that you’re enjoying such a positive experience truly means so much to us. Thank you for sharing this with us and for choosing Hike!
Hike Footwear
Customer Service
I didn’t receive my free pair
I didn’t receive my free pair. They wanted so much proof that I had ordered from the correct site. If I received my one pair wasn’t that proof I ordered from Hike?
23 July 2026
Unprompted review
Reply from Hike Footwear
Apologies for the disappointment and frustration you experienced regarding the free pair you were expecting. We completely understand how upsetting it must have been to receive only one pair when you believed two would be included and then feel burdened by having to provide additional proof just to get the situation addressed. You deserved a much clearer and smoother experience from the beginning.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention so we can continue improving the way we support our customers.
Hike Footwear
Customer Service
I am finely able to wear a shoe the…
I am finely able to wear a shoe the whole day. I had looked at them many times but hesitated to pay that much if they would not work for me. I had mentioned it to my oldest daughter and she said mom I have a pair of the HIke Barefoot shoes and they are the best shoes ever. Sold me on trying them.. And the sale BOGO sure did help my budget. Great shoes and am hoping to work in some slip ons before our winter hits us.
14 August 2026
Unprompted review
Reply from Hike Footwear
We’re happy that you’ve finally found shoes you can comfortably wear all day! Knowing that your daughter’s recommendation encouraged you to give Hike a try and that you’re now enjoying them truly makes our day. It means so much to know they’ve been such a great fit for you.
Thank you for sharing your wonderful experience and for choosing Hike. We hope you find the perfect pair of slip-ons to enjoy before winter arrives!
Hike Footwear
Customer Service
Reply from Hike Footwear
We’re thrilled that you love your Hike shoes so much that you now have six pairs! It truly makes our day knowing that you continue to enjoy the comfort and feel of our footwear with every new pair.
Thank you so much for your wonderful feedback, your continued support, and for choosing Hike again and again. We’re incredibly grateful to have you as such a valued part of the Hike family!
Hike Footwear
Customer Service
The shoe is very good
The shoe is very good, and so far worth the experience. But I had a hard time trying to convince your automatic ordering process that I only wanted one pair. Instead you followed through and sent two pair - and billed for two. Now, I'm trying to decide if it is worth the hustle to return one pair. A different color would be good.
What happened is that I tried to make sure the address on my credit card was the new one in San Antonio, but when I left the original order - the electronics thought I wanted to order a second pair of shoes.
4 August 2026
Unprompted review
Reply from Hike Footwear
We are truly sorry for the frustration and inconvenience you experienced with your order. We completely understand how upsetting it must have been to simply try to update your address, only to end up receiving two pairs instead of the one you intended to order.
You deserved a much smoother and clearer experience from us. We sincerely appreciate you bringing this to our attention, and your feedback will help us improve our ordering process and prevent similar situations in the future.
Hike Footwear
Customer Service
This week is my first time wearing them…
This week is my first time wearing them so I do not have much to say yet.
I do love the extra toe area.
I am not sure about wearing for all activities because I have not had a safety shoes before. I have worn them for walking exercise and felt confident because I am 85 years old and walking is important for me to stay active.
I do an exercise class twice a week but have not worn my shoes because I do not know if there is enough support.
I guess I need to ask if this is an all day shoe?
13 August 2026
Unprompted review
Reply from Hike Footwear
Thank you for sharing your initial thoughts on your new shoes! We're so glad to hear that you're enjoying the extra toe area and that they've made your walking exercises more confident, especially at 85 years young.
It's wonderful that you're staying active, and we understand your question about whether these are all-day shoes and suitable for all activities, especially since you're new to this type of footwear.
Our shoes are designed with comfort and support in mind for a variety of daily activities. Many of our customers find them suitable for extended wear and various exercises. We appreciate you giving them a try!
Hike Footwear
Customer Service
Reply from Hike Footwear
We’re happy that you find your Hike shoes comfortable and enjoyable to wear! Knowing they’re keeping your feet happy and comfortable truly means so much to our entire team.
Thank you for taking the time to share your wonderful feedback with us and for your continued support. We’re incredibly grateful to have you as part of the Hike family!
Hike Footwear
Customer Service
Hike Footwear is not honest
Hike Footwear is not honest. They set up a system where unsuspecting buyers are coerced into buying multiple pairs instead of one pair.
29 July 2026
Unprompted review
Reply from Hike Footwear
We're sorry that your experience left you feeling pressured or uncomfortable. That is never the experience we want anyone to have with us, and we regret the frustration and loss of trust this situation may have caused.
You deserve to feel respected, informed, and confident throughout your entire experience with us. We appreciate you speaking up and sharing how this made you feel. Your feedback is being taken seriously and will help us improve the clarity and transparency of our ordering process.
Hike Footwear
Customer Service
I love the shoes BUT...
I love the shoes, I love the lightness of the shoe since I had three surgeries on the ball of my foot over the past 10 years BUT below the ankle needs to be cut down farther. I have to put a heel cushion and my shoes because it is just cut too high. So, I have four pair of hike, stride shoes, and different colors AND. I have four pair of Dr. Scholl's heel cushions the along with Dr. Scholl's gel cushions to cushion the entire foot. With all these modifications, I love the shoes and I can walk better and stand longer.
13 August 2026
Unprompted review
Reply from Hike Footwear
We’re so glad to hear that, with a few adjustments, your shoes are helping you feel more comfortable while walking and standing, especially after everything you’ve been through with your surgeries. We truly appreciate your patience in finding the fit that works best for you.
Thank you so much for sharing your experience and for continuing to choose Hike. Your trust and support mean so much to our entire team!
Hike Footwear
Customer Service
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