Will it first i want to cancel my subscription but after trying to used it i discovred that i actually manahe to do well with it. The platform is great but still need to imprve to attract more people... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT USE HIGGS FIELD!
it's a scam. I haven't used such a bad product in my life... after 15 years of video making and being super enthusiastic about AI content.
This shit should be punished by law. I hope they go bankrupt.
- They take your money with fake promises. No unlimited anything... it's all paid content creators scamming.
- Nothing is clear. For this present, you need one of the 500 plans they have, and good luck finding the one that allows you to do exactly that thing.
- The UI is like a 90s computer full of viruses, 100 popoups all the time with fake promises.
- Its all engineered for you to spend on credits like many AI apps but this one won the award for being the worst.
I hope everyone boycotts this App. Artlist seems to be a better option

Reply from Higgsfield AI
Lots of pre-made template style video for quick start. I love that they have all the latest AI Video creation models. Just a bit pricey!

Reply from Higgsfield AI
Very happy with the Higgsfield support team, they answered all my questions that I was confused about in a prompt, timely manner. Every answer was very informative. I highly recommend joining The Higgsfield community. Thank you so much guys! Great product!

Reply from Higgsfield AI
The clone doesn't always deliver the videos correctly, or even if the scene is fine, the prompt doesn't give me what I asked for, and other times it gives me something that had nothing to do with what I asked for.

Reply from Higgsfield AI
It was great to be able to instantly create high-quality images, and I liked that the video created from those images had exceptionally high-quality resolution.

Reply from Higgsfield AI
An absolute scam. They advertise everywhere that they are 100% Free, but when you try to use your "free credits" (you get 10 when signing up), you are locked behind an "UPGRADE REQUIRED" wall. I set the video parameters to the absolute lowest options possible (480p resolution and a short duration costing only 5 credits) and tried every single model, yet it still blocks generation and demands money. Complete bait-and-switch. Avoid wasting your time.

Reply from Higgsfield AI
As a creator who grew up having my mind completely blown by Star Wars, and now seeing filmmakers like George Lucas acknowledge where AI storytelling is headed, I genuinely believe AI production belongs in the hands of storytellers, filmmakers, artists, and creative people who have something to say. It shouldn't be reserved for big studios with massive budgets.
What Higgsfield has done is help level the playing field.
I'll admit, the pricing had me concerned for a while. It's easy to burn through credits after rendering just a few high-quality videos. But the unlimited project option completely changed my perspective. If I'm actively working on a film or commercial, I can dedicate a day to creating everything I need at a price that actually makes sense. I don't need unlimited access every day. I need it when I'm deep into a project, and this model fits that workflow perfectly.
The platform keeps getting easier to use, and the tutorials are genuinely helpful. I'd love to see even more educational content because every update unlocks new creative possibilities.
I also think a lot of us have forgotten how much fun filmmaking is supposed to be. At its core, it's entertainment. It's imagination. It's discovering a story and finding the best way to tell it.
One thing I find myself saying more and more is:
"I like the way I do it better than the way you don't do it."
It's become my response whenever someone dismisses these tools without ever taking the time to create with them.
Don't get me wrong. There is still an incredible amount of work involved. Great prompts don't write themselves. Great stories don't magically appear. You still need vision, taste, patience, editing, timing, composition, cinematography, music, and the ability to communicate emotion. Those things have always belonged to artists, and they still do.
That's why I don't think AI replaces artists. I think it reveals them.
The people who are passionate about storytelling will keep creating no matter what tools are available. The people who love filmmaking will continue learning, experimenting, failing, improving, and pushing themselves. AI doesn't remove that journey. It simply gives us a new canvas to paint on.
This isn't stealing creativity. It's expanding what's creatively possible.
We're still writing the stories. We're still directing the scenes. We're still making the artistic decisions. We're simply using an incredible new set of brushes to paint pictures that used to require entire studios and budgets most independent filmmakers could never dream of.
Right now, AI is a loaded term because people associate it with replacing jobs. I understand those concerns. But from my perspective as a filmmaker, this feels much closer to the arrival of digital cameras, CGI, and modern visual effects. Every generation of artists has had new tools that challenged old assumptions. The artists didn't disappear. They adapted, and storytelling became richer because of it.
So thank you to the Higgsfield team.
Thank you for giving independent filmmakers, storytellers, musicians, and dreamers a chance to compete on a much larger stage.
Thank you for helping us paint with new brushes.
I'm excited to see where this technology goes, but even more excited to see what artists create with it.

Reply from Higgsfield AI
Be very careful with your card on this platform. I subscribed, used it about 5 days, and canceled. Their own support later confirmed in writing that my plan was "canceled on March 2nd" with no charges since — yet my card was charged $49 on July 2 and $49 again on August 2. It turned out a second subscription on the same account kept billing after I canceled, and support repeatedly told me I was fine while it was actively charging me.
Getting my money back took days of back-and-forth through the full runaround playbook: first "you must have a different account," then "our Terms don't allow refunds on renewals," then a refund offer minus a "6% processing fee charged by our payment provider" that they claimed they were "unable to waive." That fee was fiction — their processor is Stripe (it's on my refund receipts), and Stripe charges customers no refund fees. The fee vanished the moment I asked them to produce the provider's documentation and mentioned a chargeback.
To be fair: they did ultimately refund both charges 100%, and the agent was polite throughout. But polite doesn't fix a system that bills canceled accounts, tells you nothing's wrong while it happens, and then tries to skim 6% off correcting its own error. I've reported the experience to the FTC and to Stripe with screenshots and receipts.
If you try this service: screenshot your cancellation confirmation, check your statement every month afterward, and remove your card from the account when you leave. Judging by my experience, you'll want the paper trail.

Reply from Higgsfield AI
Higgsfield’s subscription model is confusing and frustrating, particularly around its “unlimited” memberships. The company has suggested that longer wait times occur during periods of high demand, but many users report experiencing the same extended delays regardless of the time of day, leading them to question that explanation. When paying subscribers encounter throttling, unpredictable queues, and practical restrictions that make “unlimited” feel anything but unlimited, it creates a disconnect between the marketing and the actual user experience. If limitations exist, they should be communicated clearly and transparently so customers know exactly what they’re paying for.

Reply from Higgsfield AI
Higgsfield AI's pro-ads-studio Skill for Claude has been a genuine time-saver. It's a well-built MCP setup that distills professional ad-creation workflows into something immediately usable, giving you a strong, expert-level starting point rather than a blank page. I found it through the blog post "The 5 Biggest AI Experts on YouTube Helped Me Build an Automated AI Business," and it's been a great tool for anyone looking to move fast without sacrificing quality.

Reply from Higgsfield AI
I'm happy with it, but I found it expensive and difficult to scale at that cost.

Reply from Higgsfield AI
I subscribed to the Plus plan and realised after the first monthly renewal that it wasn't the right fit – I'd used 60 of 1200 credits. My initial refund request was declined, since their policy covers initial purchases rather than renewals, which is fair enough as a policy.
What I appreciated was what happened next. When I followed up and explained the situation, that I'm from Europe, etc. the team reviewed the case properly rather than repeating the policy, and made a one-time exception to refund the renewal. Leo was clear about the terms, confirmed exactly what would happen to the account, and processed everything without further back-and-forth.
Responses came quickly throughout, and cancellation was handled as a separate matter from the refund, which I'd specifically asked for.
Worth knowing that renewals aren't automatically refundable, but the support team is reasonable and willing to look at individual circumstances. That counts for a lot! Thanks, Leo!! Give that man a raise!

Reply from Higgsfield AI
Scam! I canceled my subscription on the 18th, but they renewed it a few days later anyway. To make matters worse, their email support repeatedly lied to me about what happened.

Reply from Higgsfield AI
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.