Hermosahair Reviews 

1,369
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the wigs often look and feel natural, are soft, and are true to their online descriptions. Many people appreciate the comfortable fit, the beautiful, well-made styles, and the minimal shedding reported. The delivery service is also a strong point, frequently highlighted for its speed and efficiency, with orders arriving quickly and within expectations. However, some customers noted that certain products did not match online descriptions or images, and a few experienced issues with customer service regarding refunds or unhelpful interactions.

What people talk about most

Product

Customers had positive experiences with product, with many expressing delight and satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the hair as soft,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed of... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as helpful, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got my Black Cherry Boho Braided Wig from Hermosa Hair, and let me tell you- I absolutely in love with it!!❤️ This wig is everything I was looking for and more. The beautiful water wave... See more

Company replied

Rated 5 out of 5 stars

I have been buying wigs from hermosa Hair for about a year now! I was previously purchasing from another vendor and I have not looked back! I suffer from alopecia and I will have to wear wigs for the... See more

Company replied

Rated 5 out of 5 stars

My wig is beautiful! The color is gorgeous and hair so soft. It's exactly what was pictured and expected. They kept me updated on shipping and delivery and I couldn't be more pleased with my experienc... See more

Company replied

Rated 5 out of 5 stars

This wig is simply gorgeous. The 4c edges fit the wig perfectly. Soft and manageable, hair does not matte or get tangled. I particularly love putting it in the ponytail. I got so many compliments from... See more


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,369)

521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love this hair down bad

Love this hair down bad , i got the 16inch & it’s so full & thick. The only downside is that is sheds a little bit. Not sure if that’s just a curly hair problem or what, but other than that good hair !

27 May 2026
Unprompted review
Rated 5 out of 5 stars

This was my first time ordering with…


This was my first time ordering with this company and they didn’t disappoint! I received my unit in a timely manner and every question was answered about the hair quickly! Highly recommend.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible from beginning to end

Horrible from beginning to end. Ordered the boho wig with 4c edges on may 19th and wig shipped on May 28th , received June 1st but guess what....wrong fukking wig. Don't waste your time with this incompetent and overpriced company. Furthermore, the wig is only half braided. A half braided 26 in wig for $306, entirely overpriced. I should have listened to all the negative reviews and of course my gut.

1 June 2026
Rated 5 out of 5 stars

Perfect 4C edge wig, especially for newbies

Excellent product came exactly as described. I was able to put it on and literally weird out immediately. It was my first week from Hermosa Hair. It will not be my last. I cannot wait to try some of the other ones. The quality was incredible. I got the 4C edge and it is perfect. It’s it just looks so natural.

24 May 2026
Unprompted review

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