Heritage Parts Centre Reviews 

Australia Post I
still have not received my order through Australia posts Star trek since the 22nd September it's been in the country yet has not arrived in three weeks to me I've done a reg I can yet have not received parts and can no longer wait in this area for them .

Perfect replacement for the original parts.

Love everything
Will order again

The technical support advisor was very good in that the part I required was not available, however he suggested a different part that could be adapted to fit which it did!

I opted for next day delivery as needed the part urgently. It was not delivered the next day and I tried to get onto the DHL tracking site to check where it was and nothing came up. I tried to ring the firm several times and after 15 minutes or so it cut off.

Hence I wrote an email to Heritage parts as there is not the possibility to talk to a person.
An hour and a half later I got a response which said that the part was delivered but the mechanic/garage was not open for the delivery, which was not true.
Why was a calling card not left at the delivery address if that were the case, to state that an attempt had been made to deliver the part?
It was delivered the next day which was fortunate as I nearly had to pay for another MOT but managed to get a Re-MOT an hour before the garage closed!

Easy to use website, lots of choice, quick to respond and good value for money.

Competitive pricing and speedy international shipping. Good quality original parts

I received everything I ordered. The only bad things was the time it took.

i ordered a voltage regulator for my vw camper and as usual the service was first class from ordering to speedy dispatch never had any problems as i have used this company for many years great to have them with a vast stock of vw spares keeping our vws on the road well done vwh many thanks

kept me informed about delivery and a fair price

Parts easy to find online with good description especially of the vehicles the part fits.

Simple to place an order, shipped quickly, arrived quickly.

Great Shop. Unfortunately considerable high shipping cost.

Well I ordered a window seal almost a week ago and paid the extra cost to have it shipped priority shipping so I would have it within 5 days as stated when I ordered it and it's been over 5 days and I still haven't received what I ordered and I have to have this delivered to the customer in the next 2 days cuz my house is sold and I'm moving 3 hours away! Now I'm going to have to travel 6 hours round trip plus the time to install because i didn't get what I paid for! I will not be dealing with this company again after waste my money like I did. I could have drove to Michigan to pick the seal up myself and drove back and had it installed and back to the customer already.

Great service, good product thanks

Part was in stock. Good price and shipping was fair compared to US suppliers who didn’t have a clear price to ship

Really helpful advice from their experts.