Absolutely love these grey straight leg joggers from Hera. The fit is really flattering and true to size, with a comfortable waistband that doesn’t dig in. The fabric feels soft but still structured... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality of Hera products is absolutely excellent, they look great and they’re super comfortable. I particularly love the joggers and leggings because they’re perfect for taller people, the length... See more
Company replied
The Company was very efficient and helpful. I ordered some clothing which was the wrong size. My mistake and I mislaid the refund voucher issued. They tracked back the order without delay and immedia... See more
Company replied
I found this brand while searching for jeans with a smaller waist/more curvy shape (fed up with gaping waists and hitching up). Bought the wide leg jeans (size 12) and have nearly lived in them sinc... See more
Company replied
Company details
About HERA Clothing
Written by the company
About HERA Clothing
The home of the original spray-on jeans. Explore our men's and women's collections of denim, loungewear and casual daywear. Proudly designed in the UK.
Contact info
Festival House, Jessop Avenue, GL50 3SH, Cheltenham, United Kingdom
- customerservice@heraclothing.com
- heraclothing.com
4.4
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Hera black print hoodie
Excellent quality and a very nice filling hoodie 👍👍
25 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you love your hoodie.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Really impressed with the quality of…
Really impressed with the quality of clothing. Very high quality for a decent price
1 April 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you are impressed with our products.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Amazing quality
Amazing quality. After reading the fitment guide of the model showing the item,ordered that size,fits perfectly.will definitely order again
25 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Disappointed
Bought a hoodie from the renew range which is a great eco friendly option. Very disappointed that the top was discoloured and in poor condition. A long way from the like new as advertised... the real kicker you can't return these items even if they dont live up to the advertisements
27 March 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for your feedback.
We are sorry to hear that the item purchased does not match
your expectations on this occasion.
Please note, we offer returns and exchanges for our standard products.
If you ever need any further support with your order, please
be sure to reach out to our Customer Care team at -
customerservice@heraclothing.com.
Thank you 🖤
Team HERA
Great customer service if there’s ever…
Great customer service if there’s ever an issue it’s sorted in minutes and the items of clothing are good quality , having recently lost over 12 stone I’ve been buying a few bits and pieces and after a couple of hera items I now have a whole wardrobe full of it im that impressed by them.
30 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Excellent once again
Excellent once again, nice soft material and quick delivery
27 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Super speedy dispatch
Ordered Joggers approx 2100 and received them by midday the next day. Very impressed with the swift delivery and quality of the item. Will be ordering again.
18 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Top notch!
Bought a few things from here and always delivered with no probs. Great quality, good size guides and affordable. Top notch 👌
25 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Watch sizing pay for returns
Ordered hoodie for partner using the chest website measurement's (XL) but went down a size as seemed oversized (ordered L) . Came and was absolutely enormous, paid £2 to return and they exchanged without me having to reorder & wait for refund. This process was good. That (size M) came but again massive. Paid another £2 for the same process. Next came (S) & still too big but my partner said to keep and wear round house! Not the result I wanted for Birthday gift really. Didn’t even look if they did an XS. Quality of jumper okay just left a sour taste I guess.
28 February 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for sharing your feedback — we’re really sorry that finding the right size turned into a frustrating experience, especially as this was meant to be a birthday gift.
We’re glad the exchange process worked smoothly, but we understand how disappointing it must have been to go through several size changes and still not get the fit you expected. Your comments about sizing and measurements are really valuable, and we’ll share them with our team to help improve our guidance going forward.
If you’d like us to look into this further or help find a better fit, please reach out to our customer support team with your order details:
customerservice@heraclothing.com
Thank you 🖤
Team HERA
Excellent Customer Service
I messed up my shipping address and the customer service was so helpful , especially the agent Zoe . She promised she would have an update in the afternoon for me and she stuck to her word, which I really appreciated.
24 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Looking wise fantastic..
Looking wise fantastic... Fitting wise also Comfortable and Good..
23 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Ive used hera lots the most amazing…
Ive used hera lots the most amazing quality but my last order was wrong im still waiting for it to be replaced after almost a week still waiting for a reply from my email i sent.
Love the hera brand but the customer service needs addressing.
Kind regards
21 March 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for your feedback and for your continued support of Hera — we’re really sorry that you received an incorrect item and for the frustration this caused.
Please note our Customer Care team is not open over the weekend; however, we can see that our team has responded to you as soon as possible within our opening hours and are currently working to resolve this issue for you.
If you ever need any further support with your order, please be sure to reach out to our Customer Care team at – customerservice@heraclothing.com
.
Thank you 🖤
Team HERA
Brilliant quality!
Brilliant delivery service, including returns. Items were packaged well. Great fitting jeans… so much so that I’ll purchase in different fits and colours to update my wardrobe. Quick customer support.
20 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear you are pleased with your jeans and that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Absolutely awful returns process
Absolutely awful returns process, I shouldn't wven have had to return anything as they sent the wrong item. I ordered a T-Shirt and received joggers! So I had to request an exchange but then they have the cheeky to expect me to pay £2 to return it. Unbelievable. Talk about terrible customer service. I emailed and got no reply. Clearly this company have a huge flaw in the customer ordering and returns process aswell as needing some education for those who package the items. To expect the customer to pay for a return of a wrong item is ridiculous, regardless of the amount. It should be free.
18 March 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for taking the time to share your feedback — we’re really sorry to hear about your experience and completely understand your frustration in receiving the wrong item. This is not the standard of service we aim to provide, and we sincerely apologise for the inconvenience caused.
We can see that your email was sent yesterday evening outside of our customer care hours, and our team has now picked up your query and responded to you directly to get this resolved as quickly as possible. Please rest assured that we will make this right for you and ensure you are not left out of pocket for an error on our side.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve both our packing and returns processes moving forward.
If there’s anything further you need, our Customer Care team is always here to help at customerservice@heraclothing.com.
Thank you 🖤
Team HERA
I recently ordered from Hera Clothing…
I recently ordered from Hera Clothing and I’m genuinely impressed with the quality. The hoodie is by far the best I’ve ever owned. Incredibly soft, extremely comfortable, and an absolute pleasure to wear. You can really feel the difference in material and craftsmanship.
The cargo pants are just as impressive. They’re very well made, with high-quality materials that give them a durable yet stylish feel. On top of that, the delivery was very quick and hassle free.
Overall, I’m really happy with this purchase and would definitely order from Hera again.
9 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations and you are happy with both your hoodie and cargo pants!
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Great fit this was my 2 pair
Great fit this was my 2 pair. Could not ask for more, I wear them all the time,and received many compliments .
5 December 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Love their clothes
Love their clothes! Very good quality and beautiful styles. The shipping is very fast(DHL), just wish it was cheaper
7 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Brilliant customer service
Had a gift card ran out less than 3 weeks ago as good will they aloud me to still use it!
Brilliant customer service
Employee was helpful and friendly
Would 100% recommend
4 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
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