Absolutely love these grey straight leg joggers from Hera. The fit is really flattering and true to size, with a comfortable waistband that doesn’t dig in. The fabric feels soft but still structured... See more
Company replied
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Review summary
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The quality of Hera products is absolutely excellent, they look great and they’re super comfortable. I particularly love the joggers and leggings because they’re perfect for taller people, the length... See more
Company replied
The Company was very efficient and helpful. I ordered some clothing which was the wrong size. My mistake and I mislaid the refund voucher issued. They tracked back the order without delay and immedia... See more
Company replied
I found this brand while searching for jeans with a smaller waist/more curvy shape (fed up with gaping waists and hitching up). Bought the wide leg jeans (size 12) and have nearly lived in them sinc... See more
Company replied
Company details
About HERA Clothing
Written by the company
About HERA Clothing
The home of the original spray-on jeans. Explore our men's and women's collections of denim, loungewear and casual daywear. Proudly designed in the UK.
Contact info
Festival House, Jessop Avenue, GL50 3SH, Cheltenham, United Kingdom
- customerservice@heraclothing.com
- heraclothing.com
4.4
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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a lovely well made pair of jeans
a lovely well made pair of jeans. quite tight so good with boots.
4 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the product you received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Great fitting product, amazing quality
Had a great experience buying from hera awesome garments and a fantastic rewards program will definitely be buying again
1 March 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
E voucher ordered on 19th February…
E voucher ordered on 19th February still not received on 2nd March
19 February 2026
Reply from HERA Clothing
Hi 👋
Thank you for your feedback.
We’re sorry to hear that you hadn’t received your e-voucher and understand how frustrating this must have been.
Our records show that the voucher was successfully delivered shortly after purchase, however we have since resent this to you to ensure you now have access to it. If you’re still unable to locate the email, we recommend checking your junk or spam folder just in case it has filtered there.
If you ever need any further support with your order, please be sure to reach out to our Customer Care team at – customerservice@heraclothing.com.
Thank you 🖤
Team HERA
Had an issue with receiving a delivery…
Had an issue with receiving a delivery from HERA through no fault of there own, throughout the issue there responses have been quick & able to keep me updated. Soon as the issue was found they resent my products. I’ve used HERA for a number of years… Excellent company & even better customer service. Thanks again for all your help Jordan.
28 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
The hoodie was really good quality
The hoodie was really good quality. The colour was exactly like in the photo.
16 February 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Jeans ripped within a couple weeks, replacement sent and ripped again
Jeans ripped within a couple weeks, had a replacement and have now had them rip not once but twice by the smallest of actions. The jeans are clearly poorly made in Turkey. Despite good customer support I’ll never buy a product from here again for the simple fact that I would wear with the thought of reaching in back pocket or bending down could cause for them to tear, again! Awful clothing.
15 February 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for taking the time to leave a review.
We’re sorry to hear that the item did not meet your expectations on this occasion. As confirmed by our Customer Care team, this matter has now been fully resolved with a refund.
If you require any further assistance, please don’t hesitate to contact us at customerservice@heraclothing.com.
Thank you 🖤
Team HERA
Very good clothing and nice colour
Very good clothing and nice colour
22 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you love our clothing!
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Disappointing customer service
Ordered some trousers size 16-18 (in the sale) for a holiday, arrived 3 days later and they were absolutely huge to the point of looking ridiculous, I went online to organise a return & refund so I could rebuy in a smaller size there and then so I could ensure they would arrive in time, and the trousers had been marked back up to full price!
So I opted for an exchange, as the sale price was honoured doing it this way.
Inpost still have to delivered my parcel and then I have to wait up to 5 days for the exchange to take place - contacted customer services to see if I could cancel the exchange and re-buy as they won't arrive in time for my trip, but they said it will have to be at the full price as its not fair on their other customers???
I'm not usually one to get so worked up about little issues, but I very rarely get the opportunity to spend money on myself and looked everywhere for a nice pair of trousers for my holiday and opted to give Hera my money - and now they can't even go that little extra further to help with the exchange.
A disappointing experience, which is a shame as the trousers were really nice.
11 February 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to share your experience — we’re really sorry to hear how disappointing this has been, especially with your holiday coming up.
We completely understand how frustrating it is when an item doesn’t fit as expected and timing becomes an issue. As your exchange was requested during the sale period, this is why the sale price was honoured for the exchange itself. However, once a promotion has ended, any new orders placed are charged at the current price, and unfortunately we’re unable to retrospectively apply sale pricing outside of the promotional window. This policy is in place to ensure consistency and fairness for all customers.
We appreciate that waiting for the exchange isn’t ideal in this situation, and we’re genuinely sorry we weren’t able to offer a solution that worked better for your travel plans. We’re glad to hear you loved the trousers themselves, and we do hope we’ll have the opportunity to provide you with a smoother experience in the future.
Thank you again for your feedback — it’s truly appreciated.
Team HERA 🖤
Great joggers
Great service from start to finish. The joggers are of good quality, good fit and very warm. Very happy 😃
6 February 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
What made my experience so great
What made my experience so great? How straightforward my purchase was, the bargains that are on offer and most importantly: all the clothes are 💯
The trousers I purchased are my favorite pair of trousers that I've just bought the same pair in a different colour. 👌🏻
5 February 2025
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Fantastic customer service
I ordered an incorrect size by mistake. Fantastic customer support sorted it before it shipped. Zoe was really helpful and very nice. Absolute breath of fresh air for customer service. Great product, great customer service. Highly recommend.
2 February 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Good quality
The quality of the cargo trousers is really good, and for a fair price, only problem is the metal logo on the left pocket came with a scuff/greyish mark, other than that everything is great
30 January 2026
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for your feedback.
We are sorry to hear that the item purchased does not match
your expectations on this occasion.
If you ever need any further support with your order, please
be sure to reach out to our Customer Care team at -
customerservice@heraclothing.com.
Thank you 🖤
Team HERA
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Speedy delivery and well presented
My items were delivered very quickly and they were well packaged and presented, a lovely shopping experience.
26 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Fits on the waist AND the hips!
Fast standard delivery with regular updates, full range of leg lengths which is amazing for a 5ft woman, and excellent quality jeans. Best of all, this is the first time I have EVER had a pair of jeans that fits at the waist as well as the hips! I’ve just made a second order and there will definitely be more!
23 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you are loving our jeans!
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Finally a pair of jeans that fit…
Finally a pair of jeans that fit properly! They are true to size. Even better is that for those of us with big thighs who find it hard to get jeans to fit to your proportions I would recommend these! I got the straight leg and they are my new favourite things to wear.
30 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you love our jeans!
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Why is HERA so good
Why is HERA so good?
I love your pieces.
Quality- amazing
Comfort- classy and comfortable, soft and stretchy materials at the right times
Style- on trend, effortless.
10/10
27 January 2026
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the products received have met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
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