Hegarty Reviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service

Very professional service. Jack suggested alternatives to make our wills fairer to our family. He helped us through the legal jargon and pointed out some potential law issues that we needed to cover.

20 November 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that you found our service professional and that Jack was able to provide valuable suggestions to make your wills fairer for your family. Our team is dedicated to ensuring our clients feel informed and confident in their legal decisions, and we're glad that Jack was able to help you navigate the complexities of legal jargon and potential issues. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Fantastic advice and help.

We were first time buyers and the help and advice we received from Andrew during the conveyancing process was invaluable.

21 November 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Andrew was able to provide you with fantastic advice and invaluable support during your conveyancing process. As first-time buyers, we understand how important it is to have a knowledgeable and supportive team by your side, so we're glad that Andrew was able to meet your expectations. Thank you again for choosing Hegarty as your legal team, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Great communication

Great communication. Thoroughly proffessional.

13 November 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review and for choosing Hegarty as your legal team. We are pleased to hear that you found our communication great and our service thoroughly professional, and we hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Estate Probate

We engaged Hegarty to carry out the probate for our late father's estate. The service and care at every stage was exemplary. We are most grateful to the firms' partners for their service and compassion.

7 October 2025
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Reply from Hegarty

Thank you for your kind words and 5 star review. We are honoured to have been entrusted with the important task of managing the probate for your late father's estate. We strive to provide exemplary service and compassionate care to all our clients, so it's gratifying to know that our efforts met your expectations. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Satisfied

Professional and convenient office with customer parking

7 November 2025
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Reply from Hegarty

Thank you for your review of our services. At Hegarty, we strive to provide the best possible service and a convenient experience for all of our clients, so it's great to know that our efforts are appreciated. Thank you once again!

Rated 5 out of 5 stars

Great service

Great service from Jody and Isabelle at the Oakham office. Very friendly and professional service. We have used them twice for property purchase and sale. Would definitely recommend.

7 November 2025
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Reply from Hegarty

Thank you for your 5 star review. We are pleased to hear about your positive experiences with Jody and Isabelle, and it's great to know that their friendly and professional service made an difference during your property matters. We greatly appreciate your recommendation, and thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Will use Hegarty again

Martin sorted out my uncle’s estate then we did our own wills. Very easy to contact him with any questions and easy to talk to. Gave good, helpful advice on several different issues. Will be using him again in the future.

13 November 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that you had a positive experience with our services and that Martin was able to assist you effectively with both your uncle’s estate and your own wills. It's great to know that you found Martin easy to contact and talk to, and that his advice was helpful across various issues. We strive to make the process as smooth and informative as possible for our clients, and your feedback reinforces our commitment to providing an excellent service. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars
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Reply from Hegarty

Thank you for taking the time to leave us such a positive review. We are pleased to hear that you found our team efficient in handling your case and that you were fully satisfied with the service provided to you. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Amazing experience with this company…

Amazing experience with this company and especially with Haleema who helped us from start to end

29 October 2025
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Reply from Hegarty

Thank you for taking the time to share your 5 star review. We're pleased to hear that you had an amazing experience with us. Haleema is a valued member of our team, and we're happy to know that she provided you with exceptional assistance from start to finish. Thank you once again!

Rated 5 out of 5 stars

Fantastic service twice from Andrew Hornsby and the team

Twice, I have needed help and advice from Andrew Hornsby. I was directed here from a friend at Progressive Property. I can see why Andrew was recommended. Highly efficient email communications. Quick and very professional responsive manner. Highly recommended.

4 November 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We're pleased to hear that you were fully satisfied with the service provided by Andrew and the team. Andrew takes great pride in delivering efficient and professional service, and your kind words are a testament to his dedication. We greatly appreciate your recommendation and hope to be able to assist you again should the need arise.

Rated 1 out of 5 stars

Very disappointed experience

I rung up and the lady who I spoke to was lovely , I explained my situation and she was very kind and helpful, I was then transferred to a person in the employment dept and this is where it all went down , I feel like my query was not listened to and clearly they do not have an understanding of disability laws and rights , I felt talked over and generally made to feel like I wasn’t entitled to any assistance, and was an inconvenience

4 November 2025
Unprompted review
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Reply from Hegarty

Thank you for your feedback. We’re very sorry to hear you were unhappy with your experience. Having reviewed this enquiry with our employment team we can confirm it was handled carefully and with understanding. Our adviser discussed your concerns in the context of disability rights and reasonable adjustments, explaining how employers are expected to approach these matters under employment law, and offering supportive guidance on possible next steps.

At Hegarty, we take such issues very seriously and always aim to ensure every client feels listened to, respected, and clearly informed about their options. We completely understand that situations like this can be stressful, and we’re here to help. Please email us at enquiries@hegarty.co.uk if you’d like further support or for us to review this in more detail.

Kind regards,
The Hegarty Team

Rated 5 out of 5 stars

Great experience

Great experience, would highly recommend

28 October 2025
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Reply from Hegarty

Thank you for leaving us this 5 star review. We are pleased to hear that you had a great experience with our team and that you would recommend our services to others. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

First class service

Was made to feel at ease from the beginning of the first meeting to discuss my wishes for my will. Everything was explained to me and they answered all my questions and queries.

3 November 2025
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Reply from Hegarty

Thank you for taking the time to share your feedback with us. We are pleased to hear that you experienced a "first-class" service and felt at ease throughout the process of discussing your wishes for your will. Our team is dedicated to ensuring that all our clients feel comfortable and well-informed, so it is gratifying to know we were able to answer all of your questions and queries effectively. Thank you again for choosing Hegarty as your legal team, and we hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

Very helpful solicitors always willing…

Very helpful solicitors always willing to "fight our corner"

31 October 2025
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Reply from Hegarty

Thank you for leaving us this 5 star review of our services. We are pleased to hear that you found our solicitors very helpful and committed to "fighting your corner”. We hope to be able to assist you again should the need arise, and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Great conveyancing experience

Sarah and Mia dealt with the sale of my mother-in-laws house swiftly and replied to all enquires from the estate agent and the buyer effectively. Would not hesitate to use them again and are grateful for their help.

15 October 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are happy to hear that Sarah and Mia were able to assist you efficiently with the sale of your mother-in-law's house. Our team strives to provide swift and effective service, and we truly appreciate your kind words and are grateful for the opportunity to have supported you through this process. Thank you once more for your recommendation and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Great communication all the way through…

Great communication all the way through the process. All the staff were professional and were also helpful if I had a question. Thank you Hegarty's

17 October 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Hegarty. We are pleased to hear that you appreciated our communication and found our team to be professional and helpful throughout your legal process.

Rated 5 out of 5 stars

Excellent service throughout

The conveyancing team at Hegarty were fantastic throughout! Both the sale and purchase were not straight forward due to the other parties, but thanks to the experience and efforts of the team it all happened by the agreed dates. We were given good advice when needed and guided through our part of the process. We have used Hegarty for other legal matters in recent years and would not hesitate to recommend them.

21 October 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We're pleased to hear that you had an excellent experience with our conveyancing team at Hegarty. We understand how challenging both the sale and purchase processes can be, especially when they are not straightforward. It’s fantastic to know that our team’s experience and dedication made a difference and helped everything proceed smoothly by the agreed dates. We are grateful for your recommendation, and thank you for once again choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Would thoroughly recommend!

Andrew was really supportive and always available to answer any questions I had. I’d definitely use Hegartys again, thank you!

23 October 2025
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Reply from Hegarty

Thank you for your 5 star review. We are pleased to hear that you had such a positive experience with us at Hegarty. Our team is dedicated to providing the best service possible, so it's rewarding to hear that our efforts have met your expectations and that you would consider using Hegarty again in the future. Thank you once again!

Rated 5 out of 5 stars

They have been helpful and supportive…

They have been helpful and supportive all the way through our journey

20 October 2025
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Reply from Hegarty

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our team to be helpful and supportive throughout your legal journey. Thank you once again for choosing Hegarty.

Rated 5 out of 5 stars

Thank you, Yvonne & Katia

Yvonne & Katia handled my flat purchase. They did a fantastic job right through to completion. It’s the third time I’ve used Hegarty so it was no surprise everything went well. Thank you Yvonne, Katia and the team at Hegarty.

17 October 2025
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Reply from Hegarty

Thank you for taking the time to share this 5 star review with us. We are pleased to hear that Yvonne and Katia provided you with exceptional service throughout your flat purchase. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations for the third time. Yvonne, Katia, and the rest of the Hegarty team are dedicated to ensuring a smooth and successful experience for all our clients, and your positive feedback is a testament to their hard work and commitment. Thank you once again!

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