Hegarty Reviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Professional and knowledgeable

It was time to review our wills, so we chose Hegarty to guide us through the procedure. The solicitor for wills, trusts and probate was very knowledgeable and advised us about the changes we wanted to make and how to do it legally. An expensive procedure but it needed to be done correctly

22 December 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with Hegarty. We are pleased to hear that you found our services for Wills, Trusts, and Probate both professional and knowledgeable. Our team is dedicated to guiding our clients through important legal procedures with expertise and care. Thank you once again for this 5 star review and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Outstanding Team - Very Pleased

We’ve had an exceptionally good experience with Hegarty. Our conveyancing solicitor was Andrew and he was outstanding. We had seller-side complications along the way and Andrew stepped in more than once to unblock things and support us, including drafting a deed to resolve a title-plan issue. I can say without him, we wouldn’t have completed on the property. He’d take his time to break down complex concepts and we were never in doubt about next steps.

Happily recommend Hegarty without reservations. The wider team were brilliant too—everyone we dealt with was professional, responsive and kind. House buying is stressful enough; it made all the difference having solicitors who are knowledgeable, quick and a pleasure to work with.

27 November 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with Hegarty. We are pleased to hear that Andrew, along with our wider team, provided you with and "outstanding" service. We understand that navigating seller-side complications can be stressful, and we are pleased that Andrew could step in to support and guide you through the challenges. It’s great to know that his efforts in resolving the title-plan issue and explaining complex concepts made a significant difference in completing your property transaction. We strive to make the house-buying journey as smooth as possible for our clients, and your kind words reaffirm the dedication and professionalism of our team. Thank you for your recommendation and for choosing Hegarty as your legal team. All the best in your new home!

Rated 4 out of 5 stars

Property sale

Helped our property sale to go through rapidly keeping us updated at all times.
Completion of contents forms and property details could have been easier.

11 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us a review. We’re pleased to hear that you appreciated our efforts in ensuring the rapid progression of your property sale and that you felt well-informed throughout the process. We also appreciate your feedback regarding the forms as we are always looking for ways to improve things for our clients. We will pass this over to the team and look for a way to make the contents form and property details easier. Thank you once again for your review, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Lasting Powers of Attorney

I went to Hegarty Solicitors to sort out Lasting Powers of Attorney. It was explained well to me and I recieved a kind and helpful service from them.

17 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review of your experience with us. At Hegarty, we strive to provide our clients with knowledgeable and compassionate assistance, so we are pleased to hear that you found our explanation of Lasting Powers of Attorney clear, and the service kind and helpful. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

On time

On time, clear messaging, always responds to calls/ emails. Sanaa looked after us well.

16 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We're pleased to hear that you were fully satisfied with the service provided to you by Sanaa and the team, and that you appreciated our timely service, clear communication, and responsiveness. Thank you again for choosing Hegarty as your legal team, and we hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

Would not recommend another solicitor

Despite continuous set backs and delays from other parties in relation to the sale of my property, Andrew at the Market Deeping branch, remained professional at all times and constantly communicated what was happening. In relation to the purchase of my property, this was plain sailing and dealt with perfectly. Happy to recommend Hegarty's all day long.

16 December 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Andrew was able to provide you with a professional service and clear communication, especially amidst the challenges faced during the sale of your property. We are grateful for your recommendation and hope to be able to assist you again should the need arise. Thank you once more for choosing Hegarty as your legal team, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Bought a house through them

Bought a house through them - when Andrew took over we saw great action and forward movement on all fronts , great support with a tenacious ability to get things moving. Does not let things drift or lack communication, just what you want from your solicitor.

12 December 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you were satisfied with the service provided by Andrew and our team. At Hegarty, we are dedicated to ensuring that things move forward smoothly and efficiently, and we are pleased to see that it made a difference in your home-buying journey. Thank you once again for choosing Hegarty as your legal team, and we wish you all the best in your new home!

Rated 5 out of 5 stars

excellent service

really happy with the service received by kally.

12 December 2025
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Reply from Hegarty

We are pleased to hear that you were happy with the service provided by Kally, and that we were able to provide you with the support and guidance needed in your legal matter. Thank you for leaving us this 5 star review and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Simply excellent firm of solicitors

Simply excellent firm of solicitors. As a retired barrister and Judge I have seen too many poor firms. I regard Hegartys to be excellent. Fabulous customer care and legal services. I particularly rate Martin Banwell and Chris Smith. Highly recommend.

11 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you regard Hegarty as an excellent firm and that you appreciated our standard of customer care and legal services. Our team, including Martin and Chris, are dedicated to providing the highest level of service to our clients, so it is great to know that their efforts have been recognised and valued. We greatly appreciate your recommendation, and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable friendly staff.

10 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that you had an excellent experience with our team, and that you were fully satisfied with the service provided to you. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

A professional and efficient service as…

A professional and efficient service as always

9 December 2025
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Reply from Hegarty

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you found our services to be both professional and efficient. We hope to be able to assist you again should the need arise in the future.

Rated 5 out of 5 stars

Good and am happy

Good and satisfied

5 December 2025
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Reply from Hegarty

Thank you for leaving us this 5 star review. We are pleased to hear that you were fully satisfied with the service provided to you, and we thank you for choosing Hegarty as your legal team.

Rated 1 out of 5 stars

Hegarty sat on client monies

Hegarty promised to discount my fee due to an earlier aborted transaction but reneged on this promise due to the partner who made the promise moving departments. This was despite the partner still working for Hegartys. I would strongly urge people not to use this firm as they procrastinate and also misled me and tried to keep my funds which were due back to me. They also use non professional people who are junior employees with limited experience

15 October 2025
Unprompted review
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Reply from Hegarty

Thank you for your feedback. Client care is extremely important to us, and so we would like to clarify some points for accuracy.

Our No Move No Fee policy is clearly set out in the documents you received and signed, and it was also explained during the matter. Your enquiry was referred to the Head of Department in line with our procedures, and you were advised she would be on annual leave, which may explain any delay.

The discount referred to relates to an alleged agreement from a number of years ago. However, we can find no record or evidence of this, and this was explained before your quote was issued. We are committed to transparency regarding the fees we charge, and clients are always informed of the likely cost of their matter at the outset before we proceed.

We would also like to reassure you that we do not use “non-professional” or inexperienced staff. Our conveyancing teams are led by experienced legal professionals, and all team members are trained, supervised, and supported appropriately, and matters are progressed promptly and in accordance with the information provided to us.

We remain committed to supporting all clients and are happy to continue addressing your concerns directly with you.

Kind regards,
The Hegarty Team

Rated 5 out of 5 stars

Extremely helpful and professional.

Extremely helpful and professional.
Highly recommended.

3 December 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our services to be extremely helpful and professional. Thank you once more for you recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars
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Reply from Hegarty

Thank you for taking the time to leave this 5 star review. We are pleased to hear that you had a fantastic experience with our team. Providing professional and exceptional service is always our top priority, so it’s gratifying to know that we met your expectations. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

The company keeps you in the loop at…

The company keeps you in the loop at all times and helps if you are unsure of things.

27 November 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. At Hegarty, we strive to ensure that our clients feel supported and confident throughout their legal journey with us. Your kind words reinforce our commitment to maintaining open communication and offering guidance every step of the way. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Kept us informed all the way through…

Kept us informed all the way through the process, chasing buyers, sellers etc.
Quick to respond to any queries

5 November 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review. We're pleased to hear that you appreciated our efforts in keeping you informed throughout the entire process. Our team strives to maintain clear and consistent communication, so it's great to know that our dedication to promptly addressing queries and managing all parties involved made a difference to your experience.

Rated 5 out of 5 stars

Excellent Service

Benjamin Parker was absolutely excellent when dealing with us, always patient and extremely helpful.
A very unpleasant and difficult situation was made so much easier with his support and guidance which led to a favourable outcome.
Would I recommend ? - yes 100%

22 November 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share this 5 star review with us. We are pleased to hear about your positive experience with Benjamin Parker. At Hegarty, we strive to provide exceptional service, so it’s great to know that Benjamin’s patience and helpfulness made a significant difference during a challenging situation. Thank you once again for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

The whole process was outstanding from…

The whole process was outstanding from start to finish. Useful information, was kept informed all the way along.Family have used this company for years.

26 November 2025
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Reply from Hegarty

Thank you for taking the time to share your feedback with us. We are pleased to hear that you were fully satisfied with the service provided to you from start to finish. Ensuring our clients feel informed and supported throughout their legal process is a top priority for us, and it’s great to know we met your expectations. It is also lovely to hear that we have been able to support you and your family over the years, and thank you for choosing Hegarty as your legal team once again.

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