I always get my parts for my oil boiler service here. I can go back after a couple of years away, simply click on ‘re-order’ and the same parts are in stock and reasonably priced. On occasion I’ve had... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best price for a Rayburn part. Delay was from AGA/Rayburn not HPS and Nimra on the customer service team did a grand job speeding things up
Really fast & friendly communication regarding my boiler, Matthew Was really helpful and provided me with the information that i needed. The part was sent out the same day and i received the next da... See more
Hi All Parcel was ordered on 18th December 2023 With next day delivery and it arrived on 20th December 2023 damaged. HPS managed the situation well and discount was negotiated. if it wasn't so close... See more
Company replied
Company details
Written by the company
HPS are an independent family run distributor of parts for repair, servicing and maintenance of oil fired, gas and solid fuel heating systems.
Contact info
61 fullers road , E18 2qb, London, United Kingdom
- 01278455391
- mail@heating-parts.co.uk
- heating-parts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Heating Parts Specialists
Competitive price and great service.

Reply from Heating Parts Specialists
Christmas saved!
Christmas saved!
Two days before Christmas and my Rayburn decided to throw in the towel. I normally use a local Aga/Rayburn specialist for service and repair but they were closed for the holidays and I had the prospect of no heating/hot water or cooking! Luckily an old friend services his own Rayburn and he came round and found the problems and I ordered the parts which arrived next day after I telephoned and was told that my online order (which is better for accuracy) would be highlighted and dispatched the same day. I will definitely use this company in the future and recommend them to everyone.
Great service from a great local…
Great service from a great local company. Keep up the good work.
Excellent Service
Really fast & friendly communication regarding my boiler, Matthew Was really helpful and provided me with the information that i needed. The part was sent out the same day and i received the next day. Ive fitted it and we have hot water and heating again .
Bernard welling
Outstanding customer service
I can't fault our experience we had with this company. Called and spoke to matt and what great customer service I was awarded. We found the problem and identified the part we needed,it was shipped the same day and delivered next day. A+
Thanks matt Craig
I ordered parts via website
I ordered parts via website, the price was clearing stated and it was delivered next day as promised.
Amazing company
Amazing company, good quality & service. Highly recommend!
Great communication and service
Amazing service!
Amazing service!! Got all the things I needed and the staff are so helpful! Definitely recommend!!
Very professional service
Very professional service. Catered for my needs and acted promptly. Definitely recommend!
Great and helpful people
Gold Standard - Customer Service
Dealt with the company's representative {Mr. J.W} on a technical issue. In the resolution, he was timely, understanding & offered solutions more than one would expect. I am very grateful for his help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







