Superb service and detail provided for lots of little jobs that have been having a big effect on overall effectiveness of heating , plumbing, gas fire and drainage. Darren was superb at identifyi... See more
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Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , United Kingdom
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Excellent service from Heatfactors. Installed boiler several years ago and have serviced ever since. Always reliable and very helpful

Reply from Heatfactors ltd
I have used Heatfactors over a number of years for my boiler servicing as well as various plumbing needs. They have always been very friendly, efficient, reliable and competitively priced.

Reply from Heatfactors ltd
Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water.
Darren found fault very quickly and replaced faulty component as well as a general check of other parts. Been a customer for nearly 40 years, and very satisfied with 100% attention when needed. Top marks and highly recommend.

Reply from Heatfactors ltd
Excellent service as usual from Heat Factors. Turned up on time, provided a clear explanation of the work that had been done, and did not recommend unnecessary additional work for a small intermittent fault that does not immediate attention.

Reply from Heatfactors ltd
Darren was seriously professional and friendly throughout the job. Made sure we knew exactly what was the problem; made sure we knew exactly what he was proposing to do; managed getting all the parts in time for what he needed to do; checked we understood what he had done; then came back a couple of days later to check everything was still ok. By far the best plumber and tradesman we have ever had and we have had a few!! Would highly recommend to anyone needing a credible, trustworthy, professional and friendly plumber.

Reply from Heatfactors ltd
Have been using Heatfactors for a few years now and would highly recommend. They keep you in the loop and Darren is always there for any questions needing answered.

Reply from Heatfactors ltd
Great efficient service, Thanks guys! Second time Darren has done a boiler/radiator check for me and he is very professional. Always quick to respond and get you booked in asap. Would recommend.

Reply from Heatfactors ltd
Darren has visited multiple times and he’s a star. Very comfortable with him doing work in my property and they provide an excellent service.

Reply from Heatfactors ltd
Usual great response from Heatfactors, central heating stopped working last night, phoned them first thing this morning, usual friendly helpful service, Darren was here within an hour, diagnosed faulty valve, popped out to supplier for a new one, all fitted and working. Just the response you want in cold weather! Thank you and well done!

Reply from Heatfactors ltd
Just had our boiler and gas fire serviced and a fault in our heating fixed by Darren. We have been using Heatfactors for many years for all our plumbing and central heating needs. They have always been reliable, friendly and efficient and have never let us down. They come when they say, and phone ahead when they are on their way which is helpful.

Reply from Heatfactors ltd
I’ve been using the team at Heatfactors for a number of years now and they are the easiest, most knowledgeable and communicative team to work with and expert in all things plumbing and heating. Every time they come out they phone to let us know they are on their way, if a revisit is needed, it is planned in before they leave and they stick to it and all workmanship is top quality.
They are not the cheapest but we’ve been there and been stung everytime with cheaper contractors, through poor communication, poor workmanship, being left high and dry with unfinished work or a combination of all of the above. With these guys you know exactly what you are paying for and it’s the same top service every time. I’d highly recommend.

Reply from Heatfactors ltd

Reply from Heatfactors ltd
Darren kept me up to date and make sure I was happy with his work excellent service would defo recommend

Reply from Heatfactors ltd
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