Hearology London Bridge Reviews 

509
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff for being exceptionally professional, genuinely caring, and thorough during various ear care procedures. Consumers frequently point out the quick and painless treatments, noting that staff members take time to explain every step clearly and make patients feel completely at ease throughout the visit. Though some reviewers noted minor inconveniences such as waiting area seating comfort or occasional communication snags with reception staff during return visits, the overall clinical appointments remained highly valued. People deeply appreciate the efficient scheduling, clean environment, and helpful follow-up guidance provided by practitioners.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as welcoming, friendly, and highly... See more

Service

Consumers find service to be positive, highlighting efficient, quick, and friendly appointments. Reviewers... See more

Customer service

Users describe positive interactions with customer service, noting great service from friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall great and supportive time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% recommended! Hearology London Bridge Clinic provides outstanding care. The doctors are highly professional, genuinely dedicated to their patients, and took plenty of time to carry out all my ear... See more

Rated 5 out of 5 stars

After three visits to another clinic which failed to sort the problem of impacted ear wax and over a month of really reduced hearing I was slightly at my wits end. Kristina and Hearology was absolutel... See more

Rated 5 out of 5 stars

Really great experience from initial contact to seeing the lovely Kristina at London Bridge. Looked after my son with care and attention, Kristina went the extra mile. Wouldn’t hesitate to recommend t... See more

Rated 5 out of 5 stars

I was seen by Micaela. She was very reassuring during my appointment and took time to explain the process at the beginning and at relevant intervals. I would highly recommend Hearology. The recl... See more


Company details

  1. Audiologist

About Hearology London Bridge

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Bridge Clinic's Trustpilot Page, Which Was Created On 21st September, 2023.

Hearology’s London Bridge Clinic Has Also Collected Well Over A Thousand Google Reviews Since We Opened There In June, 2016 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

Hearology Also Has Trustpilot Pages For Our Clinics in London Liverpool Street and Forest Row (East Sussex)

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Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(509)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Clinical Service

Felt reassured by the professionalism and clinical expertise of Abby who gave my mum a very comprehensive hearing test. Abby also gave thorough and patient explanations to all my questions. There was no sales pressure but a genuine shared vision to give my mum the best hearing improvement possible and the best quality of life going forward.

8 November 2025
Rated 5 out of 5 stars

Professional ear wax removal

The waiting area was very comfortable. The treatment began on time. The consulting room was well equipped and comfortable. The practitioner was thorough in explaining the treatment, implementing it and giving post-treatment advice in a professional manner.

6 November 2025
Rated 5 out of 5 stars

Micro suction ear cleaning

A highly professional micro suction ear cleaning service, delivered by a very experienced audiologist.
Talked me through each step of the process and completed the procedure without any discomfort on my part. The result was an immediate return to full hearing...wonderful...

5 November 2025
Rated 5 out of 5 stars

Great place!!

Having been to other clinics..I'll stick with this one!!! Had a problem at my last clinic which I wont be returning!! This one suits me fine.

3 November 2025
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable receptionist. Great technician, friendly and prepared to explain everything she was doing and going to do.
Great experience for me.

1 November 2025
Rated 5 out of 5 stars

Good experience both times

I went to London Bridge Hearology earlier this year for ear wax removal which was done efficiently and painlessly and resolved the problem. I returned for a free hearing test today. It was carried out very professionally by a friendly audiologist. I would certainly recommend this clinic.

27 October 2025
Rated 5 out of 5 stars

Staff very trustworthy

Except of the sofas in the waiting area which were really bad for your posture the staff was really trustworthy I would like to give 5 stars fr service
Perhaps you could remind visitors in the waiting area to not make too much noise

Perhaps a few to many notifications on the phone

24 October 2025
Rated 5 out of 5 stars

As always

As always, pleasantly professional staff, patient and careful. Always a pleasure to come and always better hearing after the appointment. Many thanks, see you again next year. Tim.

23 October 2025

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