Hearology London Bridge Reviews 498

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and kindness, often highlighting specific individuals for their exceptional care. The service provided is frequently described as efficient, thorough, and pain-free, with many appreciating the clear explanations and helpful advice given during procedures. People also found the booking process to be easy and quick, with readily available appointments. A small number of people, however, expressed dissatisfaction with situations where negligible or no wax was found, leading to charges for a short consultation. Some also felt patronized when expressing their concerns about these charges.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and efficiency of the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the efficient, kind,... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Booking process

People report positive experiences with the booking process. Customers found it incredibly easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% recommended! Hearology London Bridge Clinic provides outstanding care. The doctors are highly professional, genuinely dedicated to their patients, and took plenty of time to carry out all my ear... See more

Rated 5 out of 5 stars

Really great experience from initial contact to seeing the lovely Kristina at London Bridge. Looked after my son with care and attention, Kristina went the extra mile. Wouldn’t hesitate to recommend t... See more

Rated 5 out of 5 stars

After three visits to another clinic which failed to sort the problem of impacted ear wax and over a month of really reduced hearing I was slightly at my wits end. Kristina and Hearology was absolutel... See more

Rated 5 out of 5 stars

I was recommended by a friend whom had her children treated here. The Team was efficient through the booking process and the Audiologists was very patient & attentive towards my son. He walked out not... See more


Company details

  1. Audiologist

About Hearology London Bridge

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Bridge Clinic's Trustpilot Page, Which Was Created On 21st September, 2023.

Hearology’s London Bridge Clinic Has Also Collected Well Over A Thousand Google Reviews Since We Opened There In June, 2016 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

Hearology Also Has Trustpilot Pages For Our Clinics in London Liverpool Street and Forest Row (East Sussex)

Book an ear cleaning appointment

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Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Hearology - Numero Uno for ears

Hearology uses a hospital-grade ear microscope and is CQC registered, giving you confidence from the start. The micro-suction itself is pain free, and very gentle. The Specialist talks you through the procedure, which only lasts a few seconds. I heartily recommend Hearology which gives a first class service. Hearology is also easily contactable by phone and the staff helpful.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Felt very relaxed and everything was…

Felt very relaxed and everything was explained as the procedure was done. The staff were pleasant and helpful.
It was quick and painless! As something I’d been putting off it’s a relief to have the issues solved so easily.

27 May 2026
Rated 5 out of 5 stars

LOVELY BRIDGET

Bridgett was so thorough, didnt hurt me at all, and I have had a bad experience elsewhere in the past.
Made a follow up apptmt to check some blood that had formed at bottom of eardrum and this was the apptmnt today to check all is well.
Will recommend her to my friends, although a couple had exclaimed at the cost. For me I like to lay down and not just sit in a chair as locally.

21 May 2026
Rated 5 out of 5 stars

Best Place

This is the best place I even been for my ears.
It is a bit pricey, but ears is a serious topic and I happy to pay a bit more but have such a nice service.
The staff is always welcoming and friendly.

19 May 2026
Rated 5 out of 5 stars

Feel good experience

Just walking into the building is a feel good energy.
The staff are very efficient and helpful.
Having earwax removed was done smoothly.
Recent hearing test where Ellie explained the procedure and was very patient afterwards with all my questions.
I have and do recommend Hearology to my friends.

13 May 2026
Rated 5 out of 5 stars

BEST EXPERIENCE

BEST EXPERIENCE - so quick and easy. Would recommend! Stephen was fantastic! My sister was also interested and learnt so much about the ear canal! Thanks Hearology.

2 May 2026

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