Hearology Forest Row Reviews 

From the start at the ease of the initial contact/booking- in through until the actual appointment everything was as it should be but often isn't elsewhere. Excellent customer service along with courtesy and no waffle just good practical treatment. For me 10 out of 10 !

Lovely staff and no waiting around
Very good

Friendly, professional and efficient!

All very good and James is highly skilled

All good. Stephen was very professional and knowledgeable.

Friendly and professional. I went in very deaf and came out being able to hear. The procedure was quick and painless.

Very friendly treatment throughout. Harry took a great personal interest in my rare version of BPPV and was very committed to finding solutions. His judgments were later endorsed by ENT specialists.

Professional and thorough. I will happily recommend this service in future.

I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner.
Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure.
This is the second year I have attended Hearology in Forest Row and have already booked an appointment for next year.
I recommend them for their friendly, professional services in spotlessly clean and modern premises.

Very efficient, polite and smooth appointment, clear explanation of what was happening throughout and sound advice given. Thank you Harry and Reception team
Kind Regards
Julia

We were recommended Hearology by a family member after being fed up with saying huh too many times!
We were impressed by the excellent service received, from the moment we walked through the door - being greeted by Deanne, to the earwax removal process by Harry who clearly explained the process about to happen. We also had a complimentary hearing test with Michael whom was very thorough and passionate. Great customer service.

Very quick and efficient. Harry explained very clearly the process and the likely outcomes. The receptionist was also friendly and helpful.

My wife and I were very concerned about her deafness and were very pleased that the condition proved to be earwax. The staff was very supportive and sensitive to my wife's condition, which was much appreciated.

Friendly welcome by all staff. Appointment started on time I felt at ease throughout. Follow up was arranged immediately.

Very professional service delivered with care.

I already wore hearing aids purchased elsewhere but they were not comfortable and I felt they were no longer doing a good job so decided to have a full diagnostic test to see whether my hearing had deteriorated and if so seek advice on the best course of action.
After researching in my local area I decided to go to Hearology in Forest Row. A large part of my decision for doing so is that they are CQC recognised/registered. There are very few hearing centres that are.
I saw Michael who was pleasant, polite and professional throughout, taking the time to explain everything and answer all my questions. He is clearly very knowledgeable and having been an audiologist for 42 years extremely experienced.
We discussed my results and the different hearing aids that were best suited for my needs. I left under no obligation but have decided to proceed with purchasing aids that are far more advanced than my current ones. I have placed the order and should receive them in a couple of weeks. Despite being custom made for my ears Hearology do not want any payment until after the fitting and me being completely happy with them.
Assuming they are as good as we discussed then I will be very happy. For me personally this was well worth doing.
I received excellent service, no complaints and thoroughly recommend.

Helpful informative treatment carried out in a pleasant environment.

As usual I received a friendly welcome. Michael explained what would happen in my hearing test clearly. He explained the results clearly and gave advice, without pressure, regarding my need for hearing aids. He also gave me literature to peruse rather than just sending online. Thank you Michael.