Healthpath Reviews 388

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness in addressing gut health issues, leading to significant improvements in various symptoms. Many people highlight the detailed and personalized health plans, including video analyses and tailored recommendations for diet and supplements, as particularly helpful and easy to understand. The overall service is often described as smooth, efficient, and professional, with consumers appreciating the supportive and understanding approach of the staff. However, some customers also noted issues with response times, mentioning slow email replies and a lack of live chat or telephone support. A few individuals expressed dissatisfaction with the post-results experience, feeling that there was an excessive focus on upselling supplements and that their specific concerns, such as malabsorption or high IgA levels, were not adequately addressed or interpreted in their health plans.

What people talk about most

Product

People report positive experiences with products, especially the gut tests and supplements. Many consumers... See more

Service

Consumers find service to be positive. Many reviewers describe the service as smooth, professional, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the easy and... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Response time

Users describe ambiguous interactions with response times. Many customers praise prompt responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I cannot thank the team at Healthpath enough for the change I’ve experienced. I have struggled with eczema for a long time, but since working with them, my skin flares have reduced significantly. Most... See more

Company replied

Rated 5 out of 5 stars

I ordered a breath test for SIBO and IMO which arrived in good time. The test instructions were clear and it was straightforward to prepare for and take the test. I received the results much faster th... See more

Company replied

Rated 5 out of 5 stars

I have been a Healthpath customer for some time now, it is lovely to deal with such a great company who clearly value their customers. I always get a prompt response if I have any questions or issu... See more

Company replied

Rated 5 out of 5 stars

It’s great to be able to discover the microbiome of my gut. This is the second test that I’ve purchased and subsequently completed. The results told me everything I needed to know. The video analysis... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Medical Laboratory
  3. Nutritionist

Written by the company

We help people take charge of their gut health. At Healthpath, our mission is to transform the way we understand gut health. We believe that good health begins in the gut. We also believe that people shouldn’t have to put up with symptoms. We use Functional Medicine to address the root cause of your gut issues—and show you how to achieve great gut health via smart, sustainable changes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

388 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very informative webinar on gut problems

Very informative. Alex clearly knew what he was talking about. Gives me hope that I may find answer to my chronic gut issues. Thanks, Di

6 September 2022
Unprompted review
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Reply from Healthpath

Thank you Diana for you 5-star review. We're so glad to hear you found Alex's webinar so informative.

Very best wishes
The Healthpath Team

Rated 5 out of 5 stars

The Q&A with Alex is very helpful

The Q&A with Alex is very helpful. And also the fact that you get to receive a video even if you couldn't attend makes life easier. Thanks very much Healthpath.

6 September 2022
Unprompted review
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Reply from Healthpath

Thank you Doris for your wonderful review, we're pleased to hear you found the Q&A sessions with Alex so helpful.

The Healthpath Team

Rated 3 out of 5 stars

I really wish I could give a higher…

I really wish I could give a higher rating, but for me it's a case of "good, but could do better". I ordered the Ultimate Gut Test (nervously, as it's very expensive) and later a Cortisol/DHEA saliva test.

First of all, the positive:
- The results were interesting and the very detailed, a lot of thought has clearly gone into those.

- When I was a bit disappointed (more later) the customer service was very helpful and organised a free session with Alex for me.

- The consultation with Alex was great - extremely helpful, thorough and enlightening. If you are experiencing gut problems I would HIGHLY recommend a session with him as for me this was were the most value was.

- The free webinars I saw by Alex were extremely useful, detailed and interesting

Now the downsides:
- By far the biggest downside is the time you have to wait for your results. From the time I posted to the time I received them it's approx 3-4 weeks (this was both for the gut test AND the saliva Cortisol test, posted 3.5 weeks ago and still aas yet waiting for those results). When you think about (sort of) competitors like Medichecks and the quick turnaround times they can offer, it's just too long and this for me is the one reason I won't be a repeat customer. It's been so long with the Cortisol test results that I'd forgotten all about it / not even sure it's relevant anymore.

- I was initially disappointed with the Gut test results because there was a disclaimer saying "Because you're taking medication we can't provide you with any supplement recommendations". The medications I'm taking are nothing out of the ordinary at all and while I totally understand that legally they have to be careful, I would have liked to have been able to make my own decision to speak to the GP about them and check all was ok before taking etc, rather than just have (almost) nothing recommended to me at all, as it sort of made the whole thing pointless if you're already clued up on healthy diets etc. Having said that, when I complained about this and was offered a free session with Alex he was absolutely fantastic, so I feel it's just a niggly thing that they could maybe approach in a different way.

All in all I really just feel they primarily need to employ more people to provide quicker turnaround times, as the other bits are easy to fix!

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Gut Thyroid Connection webinar with Alex Manos

Oh my goodness I've just listened to this and it really makes perfect sense to relate all my gut problems for the last 40 years to my thyroid problems.
Now am only just treating the diagnosis of SIBO (methane only) with change of diet and supplements recommended by Healthpath and already 3 weeks down the road feel a different person! Not only more energised and much less bloated but have also lost 4 lbs in weight. I feel normal!!
Can't tell you guys how much happier I feel in myself.
But having listened to Alex today I see that I'm in for the long haul with this condition but that is ok as I'm so glad I've found out what's wrong with me and it can be treated.
Am a very happy bunny at the mo! Thank you everyone at Healthpath.

14 July 2022
Unprompted review
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Reply from Healthpath

Thank you Chris for your glowing review.

We're so pleased to hear the benefits you are getting from our free webinars and how this is helping you on your journey.

We hope to see you again at our next one.

The Healthpath Team

Rated 5 out of 5 stars

Healthpath puts your health on the right path

Really great webinar on gut health and the thyroid. Alex's delivery and content is great, and it's rare these days to have a co-founder speaking on a talk. I've also done a comprehensive stool sample with Healthpath, and it was so simple with great support. As a Health Coach I'm also able to recommend these tests to my clients.

13 July 2022
Unprompted review
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Reply from Healthpath

Thank you for taking the time to leave a review, Alex will be thrilled to hear your kind words.

We're delighted to hear how well you got on with one of our tests and that you are now recommending these to clients.

Please don't hesitate to reach out if there is anything we can do to support you further.

Best wishes,

The Healthpath Team

Rated 5 out of 5 stars

A great way of learning more about your health

A great way of learning more about your health in an easy-to-understand and practical way.
Love the fact that you can do a catch-up a couple of days later.

12 July 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review.

It's great to hear you're enjoying the free support from Healthpath and we can't wait to welcome you to our next webinar.

The Healthpath Team

Rated 5 out of 5 stars

Excellent Gut-Thyroid connection…

Excellent Gut-Thyroid connection webinar. Very informative and illustrative. It was an eye-opener.

9 July 2022
Unprompted review
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Reply from Healthpath

Thank you for taking the time to leave a review.

We're so pleased that our webinars are supporting you on your journey and helping you understand more about your gut health.

Hope to see you at the next one.

The Healthpath Team

Rated 5 out of 5 stars

Excellent

Excellent. Very supportive

4 July 2022
Unprompted review
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Reply from Healthpath

Thank you for the 5-star review.

We are pleased to hear you are finding our service supportive and wish you the best of luck on your journey.

The Healthpath Team

Rated 5 out of 5 stars

Reputable, knowledgeable company. A real gem

I've been working with them after doing a gut test and they're team are next to none. They are all so knowledge, Nikki is helpful and friendly and really takes her time on her consult with you. My call with Emma and report after the test was also very comprehensive. I also attend their webinars that the founder runs each month and he personally answers your questions and goes through lots of new interesting research. This is a company doing it right and you absolutely get what you pay for. Well worth the price tag for a test and and a consult.

27 June 2022
Unprompted review
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Reply from Healthpath

Thank you for your lovely review, Harriot.

Nikki, Emma and Alex will be thrilled to hear your kind words.

Thank you for choosing Healthpath, we're honoured that we get to join you on your path to better health.

We hope you keep us updated on your progress and wish you all the best.

The Healthpath Team

Rated 5 out of 5 stars

I'm new to Healthplan but the two…

I'm new to Healthplan but the two Webinairs I've attended have been excellent. Very informative and easy to understand for a non-medical person.

23 May 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review, it's so great to hear that you are enjoying our webinars!

All the best,

The Healthpath Team

Rated 4 out of 5 stars

Health path have amazing tests…

Health path have amazing tests available and Im really happy that I finally got results that confirmed what I thought I had. I bought the supplements and have been on them for 3 months now, unfortunately none of my symptoms have changed and I am still stuck daily having both stomach and skin flare ups.

16 May 2022
Unprompted review
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Reply from Healthpath

Thank you for your lovely review, Charlie.

Whilst we're so pleased to hear of how helpful you have found your results, we're sorry that you have seen no improvement in your symptoms after following your protocol.

Our customer services team have reached out to you by email so we can arrange a call to discuss this further and to help you on the next steps of your journey.

Please don't hesitate to contact us if we can be of further support.

Best wishes,

The Healthpath Team

Rated 5 out of 5 stars

I am so glad I found Healthpath

I am so glad I found Healthpath! I was looking for a SIBO test to do at home and found them in my online search. They not only offer the test and results, but also give you an individualised protocol and diet to follow, designed by one of their practitioners, with recommended supplements and exactly how much and when to take them. There is nobody else anywhere who offers all of this for the price of a test! They are always there to help and hold regular educational online webinars and Q&A sessions. They are friendly and genuinely interested in helping you get your health back. They offer consultations at reasonable rates to help you in your journey if the protocol has not been completely successful or if you need guidance with other health issues. I cannot praise them more highly! I thoroughly recommend Healthpath.

9 May 2022
Unprompted review
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Reply from Healthpath

Thank you so much for your amazing review and recommendation!

We're honoured that you chose Healthpath and so pleased that we've been able to provide you with the answers and support you need.

We wish you the best of luck on your journey,

The Healthpath Team

Rated 5 out of 5 stars

Thank you Team Healthpath!

The team at Healthpath is fantastic! Don't hesitate, the sooner you chat to these gut experts the sooner you will find out the answers to a happy and healthy gut! It has surely made a huge difference to my health and well being. This team actually take the time to listen. The seminars are very informative and interesting, thank you Alex and I look forward to the next one!

23 April 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review and recommendation of Healthpath. We'll be sure to pass your kind words on to Alex and the rest of the team.

Wishing you the best of luck on your journey.

The Healthpath Team

Rated 5 out of 5 stars

The team are very professional and…

The team are very professional and helpful. I'm sure the results will be useful for improving my health.

22 April 2022
Unprompted review
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Reply from Healthpath

Thank you for taking the time to leave a review. We're pleased to learn that you are happy with the service from Healthpath.

We hope you'll keep us updated on your journey.

The Healthpath Team

Rated 5 out of 5 stars

My Healthpath Experience

I recently became a client of Healthpath in order to gain some insight into various health issues & to obtain advice on how to improve them.

I undertook some of the tests on offer, & after receiving the results was given advice in a number of areas, including diet & associated supplements, lifestyle modifications & relaxation techniques.

I also joined one of their communities, which gave me daily access to their practitioners & general support in between 1-2-1 sessions with my specific practitioner.

The general support included weekly Q&A sessions, as well as educational webinars on various health aspects hosted by Alex himself or guest speakers. These have been very well presented & very informative, with the opportunity to ask questions on related matters.

I feel that I am making very good progress in my own journey towards better health & becoming better informed through the efforts of the Healthpath team & their resources.

I thoroughly recommend Healthpath to anyone who is struggling with unresolved health issues, or who simply wants more insight into their own status.

22 April 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review and for sharing your story.

We'll be sure to pass your kind words on to the team. We're thrilled to hear that you're enjoying our support offering and benefiting from Alex and the team.

Congratulations on the progress you are making and we're looking forward to hearing more updates on your journey.

Best wishes,

The Healthpath Team

Rated 5 out of 5 stars

Amazing service!

Amazing service!

Having a test done with Healthpath has been life-changing, the best thing I could have done for my health. Now I know exactly what I need to feel better, and implementing those changes has given me my energy and quality of life back. They are so helpful and efficient too. Would recommend to anyone.

22 April 2022
Unprompted review
Healthpath logo

Reply from Healthpath

Thank you for taking the time to leave a review. We're so pleased that you now feel you are equipped with the right answers and guidance to improve your gut health.

We wish you the best of luck on your journey.

The Healthpath Team

Rated 5 out of 5 stars

I love being able to order my own tests…

I love being able to order my own tests and health path offers a cheaper option than working via a practitioner who charges a ton for that first consult before you've even done any tests.
I found the report very helpful and I think all the podcasts help empower people to take their health into their own hands which I love

22 April 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review. We're honoured that you chose Healthpath and that you found our testing and report helpful.

We'd love for you to keep us updated on your progress.

The Healthpath Team

Rated 5 out of 5 stars

Super supportive

Healthpath give very clear step by step protocols following tests which support your symptoms and overall health, allowing you to break down the process into manageable steps and feel supported throughout the experience. With so much out there it can feel like a minefield but Healthpath have directed me in what is personally best for me.

22 April 2022
Unprompted review
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Reply from Healthpath

Thank you Hannah, for your review. We're so pleased that you found Healthpath and that we were able to give you the guidance you needed.

We hope you are now equipped with everything you need to start your journey. Please don't hesitate to get in touch if you need any extra support.

The Healthpath Team

Rated 5 out of 5 stars

More than just selling you a test

Their service goes beyond just selling you a test. I phoned up a couple of times to clarify some of the foods on the SCD list and someone got back to me with helpful information. I know if I need help, it's there.

22 April 2022
Unprompted review
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Reply from Healthpath

Thank you for your 5-star review. We're so glad to hear you were happy with our service and level of support.

Best wishes,

The Healthpath Team

Rated 5 out of 5 stars

Have been amazing from the start

Have been amazing from the start. I honestly don't know where I would be without there help

22 April 2022
Unprompted review
Healthpath logo

Reply from Healthpath

Thank you for taking the time to leave a review. We're thrilled to learn you were happy with Healthpath and the help you received.

The Healthpath Team

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