Healthcare Solutions Reviews 

It was a fast and easy way to start my weight loss journey. The medical staff was great right off the bat. If you are looking to lose weight definitely give this a try.

I was there yesterday, July 29th, to pick up my order (stockings). I waited for 45-50 minutes. There was only one staff but was busy with a customer. Later on there was a line up of 4 customers, no staff available. Finally a customer rang the bell, a staff showed up. I told her I would like to pick up my stockings. She said "did someone call you?" I said no, she said "if no one called, it won't be here". However, she checked and indeed my stockings was in. No smile nor I am sorry for waiting comments, I feel she is not happy with so many customers waiting. Your store sign says respect is much appreciated, we appreciate a little respect from your staff too. The first staff should have asked for another help when she knew there was 4 customers waiting. I then went to buy a toilet seat commode, the lady and the gentleman (he said he is a new employee) who assisted me were nice and pleasant. Your other staff should take a lesson from these two excellent employee

Tavame was extremely helpful, knowledgable, patient and kind.

I bayed cammode tis very good name of how sale for us LOVE

Zuleiha was very helpful. Northgate location

She was patient and kind as she helped get my mother her walker

My wife and myself visited the north end location today looking for compression socks for my wife. We were both quite pleased with the service supplied by Zuleiha. Zuleiha spent a lot of time with my wife finding and fitting her for the socks. She also helped her choose a device to use in putting the socks on. We found her very knowledgeable, pleasant and friendly. Based on this experience we recommend this location.

I stopped at the Healthcare Solutions North store to get information about walkers. From the moment i walked in i was helped immediately by LOVE and WADEEMA . They were very knowledgeable of what would suit me and showed me various walkers . Then CHANTAL fitted me and gave me all the info required info for me to proceed to purchase the walker! I was extremely surprised as to the level of excellence in customer service by this 3 ladies! They never pressured me and provided me with a great relaxed shopping experience ! Great place !!

I went to the Northside health solutions and was greeted by Belise. A very personable employee who did a great job helping me. She found the product I wanted and the bonus thing was they put the item together. This really helps because assembling products as you get older gets harder to do. If you go to this store that's the girl to ask for.

Do not respond answer my emails about their rejuvenation patches causing me to become groggy and which heath authorities have approved their products including Doctors

I went to the Edmonton south store looking for compression socks and walking cane.
I met the first sales staff but she was not helpful at all. I kept looking at the compression socks and another staff Manila asked if I needed any help.
She could not find my old records but measured my size again. She was very patient in helping me in the selections. Since there was none in my size , she ordered 2 pairs of compression socks for me and advised that the order will be shipped to me upon arrival. Unlike the previous staff , Manila assisted me to get my walking cane
I truly appreciate the good service from Manila.

oh my dear god what a nightmare at healthcare solutions –they picked up the mobility scooter in dec and still has it claiming now in march-mar 5 2024-claiming they are still waiting for parts which is bull hockey because wcb told me they were trying to get them to buy me a new scooter which wasn’t the request –the request was to fix the existing scooter but instead they wanted wcb to pay for a new one- and after that got cleared up they blocked my phone number so I couldn’t phone for updates anymore- the one who cut my number off from communication was Tamera the wcb person at healthcare solutions so i immediately removed the scooter and ordered them to drop it off just down the road from them at gateway power sports do not trust these people with anything because they have their own agendas while lying into your eyes heart and mind.

Having hip surgery at the end of this month. I needed help locating in home equipment for my care. Spoke to a very nice girl named Megan. What a friendly and helpful girl. She located everything I needed with a call back after checking to see if they have everything I needed. Kudos to you Megan and your charming personality. Great experience.

The company could improve by answering the phone in a timely manner. We been on hold for as long as 20 minutes...we have called multiple times and we're able to speak to a person twice. This person said another person handled c paps for sleep apnea...that was a month ago. My husband has NOT had the equipment he needs to sleep safely. Still waiting...

The customer service on phone is pathetic. I called two times even after 40 minutes, no response.

Ordered a stethoscope online and picked it up in store.Friendly staffs!😊
Browsed instore and went home with items that I need in case of emergency!

Chris helped me get a Walker and cane base.He was really helpful

Recently I purchased a Dash Ultra-lite power wheelchair by Travel Buddy and my Product Consultant Darius Chaves at Edmonton South was knowledgeable, positive, pleasant and very helpful.

I have visited the South location in Edmonton multiple times and have been helped by Whitney a few times. She is always very helpful, caring and friendly and does everything in her power to always help you. She is wonderful!

I went to the north gate healthcare solution hoping to get a new remote for my chairleft I was their about three hours the two women who work at customer service were very unprofessional to each other, so I ignored it I want it to find out about the remote the customer service person that was waiting on me don’t seem to know what she was doing but at the end said my remote would take seven days that was on 19 July on 28 July. I got a call from her saying the remote was in but I couldn’t get to Northgate to pick it up until the weekend later due to work. By by the the time I got there they knew nothing about it, so today I get a call from North gate, healthcare solution, saying that it isbgoing to cost me to replace the remote I got mad I was told it was covert and that they knew nothing about the order. Now I have to wait again. Home care solutions don’t know what the right hands doing with the left hand very unprofessional. so now I have a chair that I can't use and that the chair is ONLY 6 months old they installed it they set it up. All I did is sit in the chair and play with the remote until it got pinched by the chairlift and stop working. I am so frustrated over this.

Darrell that works for healthcare solutions in Washington PA is the best that I’ve seen. He turned a bad situation into something that can be very delightful. If he’s truthful his word which is to happen on Monday I will be so most grateful. Darrell is the best DARYL