HDEW Cameras logo
Visit website

HDEW Cameras Reviews 

4,258
•
TrustScore 5 out of 5

4.9

Photo Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including cameras and lenses, often finding them to be genuine and excellent. Many highlight the highly competitive prices, noting significant savings compared to other retailers. The fast and reliable delivery service is frequently commended, with purchases arriving promptly and well-packaged. Additionally, the customer service receives acclaim for being helpful, knowledgeable, and professional, ensuring a positive experience. However, some people mentioned that while delivery is generally efficient, next-day service isn't always guaranteed, with a few needing to factor in slightly longer arrival times.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great prices, quality, and... See more

Price

People report positive experiences with pricing, consistently finding great and competitive prices, often... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient delivery... See more

Service

Customers consistently note positive experiences with service, frequently highlighting its excellence and... See more

Order

Consumers find the ordering process to be positive, with many reviewers praising the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic company to shop from. I've always had genuine products sent through, in record time, and at better-than-market prices. Their customer service is second to none and grievances, rare as they... See more

Rated 5 out of 5 stars

First time ordering from an online store like this and naturally was a bit weary. I needn't have been worried, such a great service, fantastic speedy delivery and a great product! Wish I'd known about... See more

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more

Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,258)

459 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The prices are great!

The prices are great, especially when the vouchers are available. Items arrive in good time. And I’ve never had any problems with this company. Highly recommended.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My first purchase from HDew Cameras.

My first purchase from HDew Cameras.
Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great compared with some other sources, depending on the item I wanted.

14 March 2026
Unprompted review
Rated 2 out of 5 stars

My idea of an open box is not the same…

My idea of an open box is not the same as HDEW. The camera came with a shutter count of 1322 and the lens was dirty, also no battery. This should have been described as used.

26 March 2026
Unprompted review
HDEW Cameras logo

Reply from HDEW Cameras

Hi David,

Thank you for your review, and sorry for the disappointment caused here.

Our listing for this camera read:

"1 OPEN BOX UNIT - EXCELLENT CONDITION BUT MISSING BATTERY
ORIGINAL BOX AND ACCESSORIES *MISSING THE BLX-1 BATTERY*
SHUTTER COUNT = 1,231
RETURNED AS LOCKED TO NTSC VIDEO FORMAT AND UNABLE TO RECORD PAL VIDEO"

It was not our intention to mislead, nonetheless - apologies again.

Kind regards,

Harry @ HDEW Cameras

Rated 5 out of 5 stars

Great service.👍

Great service.👍
Quick delivery and, when I realized I had ordered the wrong item, HDEW were quick to accept the return and refund me.
Many thanks and hope to use you again (and get my order right first time!).

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable supplier of new camera gear

This is a great little company that I always return to when buying new camera equipment. Their prices are competitive and the staff are always helpful. My order was sent promptly and was well packed.

11 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look