HCA Healthcare UK Reviews 

From start to finish, pre op, operation day and post op, the staff were polite, helpful and very friendly,
The whole experience was seamless and I was made to feel relaxed, welcome and nothing was too much trouble.
I would definitely recommend HCA Wilmslow

inefficient disorganized. Poor customer concern. Go some where else.

Great service and excellent quality

I was anxious about getting a scan in the imaging department of Harborne Hospital in Birmingham & it turned out to be a stress free experience. The hospital has a modern & spotless reception area where I was made to feel very welcomed. The staff were competent & professional & I didn’t even wait to be called as I was directed straight to the Imaging Dept. 2 mins later, I was called for my imaging exam & met Dr Madava Djearman. His experience & knowledge melted my anxieties - I wasn’t rushed in any way & he & the Radiology Assistant treated me with respect & dignity. The process was thoroughly explained together with next steps & I can’t thank everyone enough for the care HCA has provided.

Caring and very professional staff, clinicians, clerical and nursing .Lovely clean room. Excellent food.
I don't understand why I needed to arrive at 12.00 pm for a procedure which took place at 4.00 pm. Or I would have given 5 stars.

Excellent hospital

Amazing hospital. Extremely professional, friendly and caring. Advice was exceptional

Always offer a very professional service. The London Bridge hospital almost certainly saved my life when the nhs had completely failed me. Since then every visit has been extremely helpful, in a long running battle.

I went for blood tests at St.Olaf’s house London Bridge Hospital via HCA Healthcare. Nurses could have been more friendly and graceful, not trying to look intimidating. They can learn from some NHS staff. They don’t even know how to politely greet. Instead, they asked me “You ok there?” In a very monotonous and blank face attitude.

For over 12 years I've had treatment and monitoring of Prostate cancer carried out at London Bridge Hospital involving various biopsies and annual MRI scans at the Shard. On all occasions I've been treated well and have confidence in the clinical outcomes so far.

After many years of trying to make sense of my symptoms, I feel there's a path forward. I didn't feel like I had to justify myself, and that the doctor was seeking to establish congruency.
Thank you, Dr. Gall for your time and expertise.

Excellent care from start to finish - thank you

Every one so friendly and helpful

Absolutely shocking in every respect, from the telephone customer service, to registering online and trying to use the portal. Issue after issue. AVOID at all costs. My patient is a very elderly gentlemen i needed some continuity from ground help to loading up the insurance authorisation. Totally useless. I work with may private hospitals this company is the worse.

The Harborne Hospital is conveniently situated with good parking and links to public transport. The reception is well appointed and the desk team professional and friendly. My consultant was excellent and provided great care. I highly recommended the team here.

amazing care from start to finish highly recommended all staff so lovely and make it so flawless when its a stressful time as it is

I can recommend HCA without hesitation,recovery and attention to detail made me very safe

I have just had total shoulder replacement at the HCA Harborne. I was absolutely petrified about having the operation. From the moment I was shown to my room, I cannot fault any aspect of my stay. My consultant was wonderful, the anaesthetist was fabulous, calmed me down and quickly put me to sleep. Theatre staff all very kind. I was in ITU afterwards again one to one care and extremely kind. Back in my room which was very well appointed, the staff could not have been more pleasant. They took extra cared with my Addisons and pain relief. I was in for 3 nights. The food was very well presented, the menu extensive, I just wish I had felt like eating.

always late appointments, never informed, no explanation, very poor reception staff - assume trained in a GP surgery!
And why in this day and age am I asked to manually fill in forms with data you already have for seperate departments!