HCA Healthcare UK Reviews 

The consultant radiologist, DR. AJAY ARORA, simply didn’t show up for the booked (and urgent) appointment.
Not only that, but his failure to appear that day must have been noticed early in the day by the London Bridge Hospital, and yet nobody thought to let me know before my booked appointment, which was late in the day on a Friday.

I had an Inguinal Hernia repair recently at The Harbourne Hospital with Mr Simon Radley. Him and his team were outstanding.
The hospital itself is extremely clean, the staff are all very friendly, welcoming, friendly and reassuring, from the reception team to the ward nurses, the anesthetist, surgeon and after care nurses.
The food is also not like you expect 'hospital food' to be you actually get a menu in your room with choices. This is even just in the day case wards! The room, toilets and showers are very clean also.
I had to self fund as its something I didnt want to be waiting months for but I definitely feel like it was money well spent, especially for your health.
Would recommend to anyone.

Great consultant, wonderful service.

Like many others on this platform, I’ve had a torrid time with HCA accounts and billing. I have received numerous demands for payment which are duplicated or erroneous. It’s been hugely stressful in a period I should be focussed on recovering from cancer treatment. If I’d blindly paid the duplicate invoices I would have overpaid in excess of £10,000. The only way to get action is to submit a formal complaint. The billing process is clearly a shambles and there seem to be systemic issues which appear to be impacting many patients (based on similar reviews). I would advise all previous, current and future patients to keep clear records and closely scrutinise all payment demands. Patients shouldn’t have to do this, especially when they are going through treatment and recovery. But, if you don’t keep a close eye you could easily end up paying considerably more than appropriate for treatment.

Brillant service received by all staff

I went to the 5th floor for a Barium swallowing test, but didn’t end up having as it looked like I was having a heart attack.
I’d like to thank all the nurses and staff who helped me before the ambulance arrived, everyone was so kind sympathetic and caring, I wished I knew their names to thank them personally!

Excellent means of communication during registration. Professional doctors and well equipped hospitals.

My care has been excellent from the initial consultation through surgeries and aftercare. Mr Haddo quickly put me at ease with his knowledge, his clear explanations of potential problems, review of images and ability to answer any question. He really cares about all aspects of care and ensuring my health was significantly improved which it now is.
All X-rays were done within a few minutes.
Overall a wonderful experience which has drastically improved my life
Thank you everyone at HCA

I had a consultation with Dr Rismani Ali. He was understanding, kind and very knowledgeable. I would highly recommend.

The care from reception through to my consultant was impeccable. I would not hesitate to recommend HCA for what was for me, a very stressful event.
Mr Abbasian was and the support team were absolutely fantastic.

The facilities are great. The staff is knowledgeable, kind, and very attentive. The health professional that attended me is A1.
The health care is second to none but, that being said, what most attracts me is the human, personal touch.
That is irreplaceable.

very friendly staff and the proffesor was very helpfull nice clinic

I had a hysterectomy and had excellent care from my surgeon Dr Bakali and the whole team. I was on my own before my surgery and was incredibly anxious but all of the medical team put me at ease. I am so grateful to Harborne hospital and cannot recommend enough.

Amazing service , private care is costly but you get the care you deserve.

Dr Guttmann has literally changed my life. In Two years under his supervision and guidance I am a different man.Having confidence in a consultant who is looking after you eases your mind and body and helps you forward with your life. Thank you so much.
Guy Antoniazzi

Extremely professional

Christies' staff ALL have such a positive aura, that helps you feel better for a start. And the world class treatments give you the best chance of living with and beating cancer