HCA Healthcare UK Reviews 

Very respectful and professional

An excellent hospital and top class practitioner.

We are incredibly grateful to everyone at Portland Hospital for the outstanding care our family received. From the exceptional doctors and surgeons to the kind, compassionate nurses, every member of the team went above and beyond. Their professionalism, expertise, and genuine care gave us confidence and comfort throughout. Thank you all for everything you do—you truly make a difference.

I would like to highlight the immense kindness and professionalism of all the staff. Dr. Shameer Mehta is an exceptional specialist and he is the only one who is truly resolving a bowel health problem that has persisted for 18 years. He is undoubtedly the best doctor in his field.

I had never visited this hospital before so it was unfamiliar, but the staff were so friendly and everyone was so helpful that any anxiety I had was quickly dispelled. Everyone was so efficient but not in an officious way.

Very nice hospital and brilliant staff and doctors

Excellent experience! Can not recommend enough

Thank you from the bottom of my heart to all the hospital staff for the wonderful care and support I received during my stay. The nurses were not only knowledgeable, but genuinely caring and attentive, and they always took the time to explain everything clearly and make sure I was comfortable. I truly felt cared for and looked after throughout such a difficult time. The catering staff were also so kind and polite, and the food was amazing every day. The rooms were spotless, very clean, and well stocked with everything we needed, which made a real difference to my stay. Overall, it was an excellent stay, and I am so grateful to everyone for your hard work, kindness, and dedication. Thank you again for making a hard time much easier.

Excellent very thorough and professional
I have been a patient of Prof Mokbel for almost 20’years I wouldn’t go anywhere else.I always recommend my friends and colleagues.

Excellent facility: doctors and staff put me at ease, same day tests, scans and results

Friendly greeting, nice environment. Clean. Pleasant nurse. Consultant, Mr Guy Morris, was extraordinary. Patience, compassion, preparation, a considered response to a complicated situation, approachable, thoughful. Kind and patient-centred, so often lacking but abundent. Wow!

The booking and appointment system is a shambles. In their own words following a query re appointments , was told ‘ the left hand doesn’t often know what the right hand is doing !’ Think this sums HCA up exactly!

I had daycase surgery , my whole experience from admission to discharge was amazing.
I was really scared as I’d never been in hospital before , so when the nurses , especially Stuart , and Dr Tom looked after me , I felt much better and so well looked after.
I loved my teddy!! Thank you , from Ava x

Here’s a polished rewording of your message:
I recently had a consultation with Professor Kefah Mokbel at HCA Healthcare UK, Harley Street. During a period of uncertainty and stress, he provided exceptional care and clear, comprehensive information, which made me feel reassured and in very safe hands throughout.
All investigations were carried out on the same day, with imaging arranged immediately and the results reviewed during the same appointment. I am truly grateful for the level of expertise, knowledge, and care I received during my consultation. The entire medical team was attentive, professional, and respectful.
I am also a patient at HCA Healthcare UK’s Lister Hospital, where I continue to receive the same high standard of care. I am consistently impressed by the consultants’ expertise and their genuine commitment to their patients’ wellbeing and recovery journey.
HCA Healthcare UK has provided me with the answers, treatment, and support I needed - at a level of care I have not experienced elsewhere.

I would like to share very positive feedback about my recent experience with Dr Sidwell and her team. From the initial consultation through to the successful operation, she was exceptionally kind, attentive, and reassuring. She took the time to listen carefully to my concerns, explained the diagnosis and procedure in clear, understandable terms, and made sure I felt involved in every decision about my care.

On the day of the operation, both Dr Sidwell and the nurse Anna were wonderful. Their calm, professional manner and genuine empathy made a real difference to what could have been a stressful experience. I felt supported, safe, and well looked after throughout, and I am very grateful for the excellent outcome and the high standard of care they provided.

I wanted to ensure that this is recognised and fed back to Dr Sidwell, nurse Anna, and the wider team.

Many thanks,
Emanuel

The facilities, staff and smoothness of the operation were superb. It was a pleasure to go there.

I can't recommend Mr Lambert highly enough.

This was my second visit in two ,and just like my first, I was not disappointed.
Highly recommended to anyone.

I spent over £30k+ at this dangerous business before I was nearly admitted to an ICU. I had barely been sick before I saw these serial killers after being referred by their own GP. I had not been examined until it was too late to not be nearly dying. I saw several surgeons who might be butchers and killers who need be put in the news as murders and imprisoned. Less than one month after I had been seen I dropped completely dead in ICU with no refund given still! I am absolutely disgusted every time I bother to see the British medical professionals. And received endless misdiagnosis for such high bills that’s it’s not worth seeing! Particularly so low demand at hospital like setting.

This dangerous business has significantly reduced my earnings through permanent disability acquired as a result of this worthless care. I feel frightened that my illness can’t be recovered from, and may affect me my whole life. I have no idea how this dangerous doctor has injured me for so much money in treatment to recover.

I wish I’d just seen another hospital - where I could have been seen safely. Safety is still not paramount to this dangerous business for so much money!

Speedy excellent visit. Consultant took time to explain the full procedure