My wife was home alone and the delivery driver was exceptionally polite, introduced himself clearly, and asked exactly where she’d like everything placed. He then carried the salt inside, stacked... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Adam the engineer was fabulous. He communicated really well in advance of the appointment to let me know his arrival time and kept me updated when he was running a bit late. On arrival, he was polite... See more
Company replied
Yet again another super quick delivery from the delightful Stuart Chapman. I love this guy, he’s so chatty and delivers all my salt bags and places them on the shelf in my shed without any issues . I... See more
Company replied
Another great delivery from Culligan Harvey! Our delivery driver Stuart Chapman is always so kind and helpful, professional but really friendly too, he even carries our packs of salt to our garage eve... See more
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Company details
- Water Softening Equipment Supplier
- Plumber
- Water Filter Supplier
- Water Purification Company
- Water Treatment Supplier
About Culligan Harvey
Written by the company
Culligan Harvey is the UK’s number one selling water softener brand. Experience the benefits of softened and filtered water for your home, health and happiness with the Harvey™ Water Softener.
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Contact info
Hipley Street, GU22 9LQ, Woking, United Kingdom
- 01483 753400
- reviews@harvey.co.uk
- harveywatersofteners.co.uk
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Really friendly and efficient delivery…
Really friendly and efficient delivery from Stuart. He is always cheerful and very helpful.
31 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart provided another friendly and efficient delivery. His cheerful attitude and helpful service are greatly appreciated, and we'll be sure to pass on your kind feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Thankful
Initially, contacted the company as I was having difficulty ordering salt. My call was answered by 'a person', Sonia (customer service), who was extremely accommodating, understanding and apologetic. There are times when companies will have glitches and difficulties; however, I always state that it is the staff who make companies prosper, progress, and become reputable. Thank you for listening to my frustration, Sonia.
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Sonia was able to assist you with such care and understanding. We appreciate your patience and your kind words about her service, and we'll be sure to share your feedback with her.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service
Excellent service. Called in advance and help to place salt in the garage. 4star+
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear you received excellent service and that the call ahead and assistance with placing the salt in your garage made things even easier. We really appreciate your feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Good Service
Stuart was so helpful and polite will certainly have the salt delivered again!
29 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart was so helpful and polite. It's great to know you were happy with the delivery service, and we look forward to delivering your salt again in the future.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart delivered my Salt in a friendly…
Stuart delivered my Salt in a friendly and efficient manner, and also went the extra mile by offering to help
me put away the bulky delivery
Which was extremely kind and thoughtful
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Stuart provided a friendly and efficient delivery and went the extra mile to help with your salt. We'll be sure to pass on your kind comments to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Our salt blocks were delivered by Paul
Our salt blocks were delivered by Paul, he was exceptionally professional and helped to put our salt blocks into the right location in our property. He was kind, professional and courteous. Overall a great experience and thank you again Paul!
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Paul provided such professional, kind and courteous service. It's great to know he helped place your salt blocks exactly where you needed them, and we'll be sure to pass on your thanks.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
ARC Water Softener
Paul, the engineer was brilliant.
Discussed our requirements and met all our expectations.
Thank you
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Paul was able to discuss your requirements and meet your expectations. We'll be sure to pass on your kind feedback and thanks to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Quick and easy delivery
Paul was lovely enough to get all the bags of salt in before knocking and moving them into the flat.
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear Paul went the extra mile by bringing your salt bags in and helping move them into your flat. We'll be sure to pass on your kind comments to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Very happy with the service received…
Very happy with the service received today. Stuart was very helpful delivering our block salt for our water softener.
30 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you were very happy with the service you received and that Stuart was so helpful with your salt delivery. We'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Installation by Dan
Our installation was done by Dan - he was efficient, friendly and extremely knowledgeable. We’ve had an issue with a faulty tap since, and he’s pointed us to the right customer service team, who have arranged an engineer almost instantly. The product itself is also great, and has really benefited our health and our appliances since. Fully recommend Harvey’s, and Dan in particular
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Dan provided such efficient, friendly and knowledgeable service.
It's also great to know he was able to guide you to the right team and that your issue was resolved quickly. We're thrilled you're enjoying the benefits of your water softener, and we'll be sure to pass on your kind comments to Dan.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart was very friendly with his…
Stuart was very friendly with his delivery and even gave us a message prior to arriving. As someone who works from home, having an idea when delivery will be coming and then comes at the moment they say they will is critical. Thanks Stuart!
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart kept you informed with his delivery update and arrived exactly when expected.
We know how important reliable communication is, especially when working from home, and we'll be sure to pass on your kind thanks to Stuart.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent work
George did an excellent work, great communication, professional approach, solution oriented and goes beyond expectation.
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear George provided excellent service with great communication and a professional, solution-focused approach.
It's wonderful to know he exceeded your expectations, and we'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Easy to order and get delivered.
Easy to order and various package discounts on the web site. Delivery as promised and brought straight to the door. Seamless.
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear the ordering process was easy, the website offered great value, and your delivery arrived exactly as promised.
It's wonderful to know everything went seamlessly from start to finish.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Great service from Stuart
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Stuart provided great service. We'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Harvey's provided a very good service…
Harvey's provided a very good service and the delivery driver, Stewart, texted me when he was on his way. He was very polite and helpful stacking up the salt.
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you received such great service from Stewart. It's wonderful to know he kept you informed with a text before arriving and was polite and helpful with stacking your salt. We'll be sure to pass on your kind feedback.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Very nice and friendly customer service…
Very nice and friendly customer service delivered by Amar.
29 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear Amar provided such friendly and helpful customer service. We'll be sure to pass on your kind feedback to him.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Reply from Culligan Harvey
Thank you for your review. We're delighted to hear you received very good customer service from Abbie. We'll be sure to pass on your kind thanks and feedback to her.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Salt delivered on time ,but 3 of the 9…
Salt delivered on time ,but 3 of the 9 packages contained broken salt blocks which are difficult to install properly.
27 July 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback. We're sorry to hear that 3 of the 9 salt packs contained broken blocks.
Please contact us at salt@harvey.co.uk with your details and we'll be happy to look into this and work with you to resolve the issue as quickly as possible.
Kind regards,
Culligan Harvey Team
Hey this is great product though out…
Hey this is great product though out the whole house ,but when it was delivered it was in pieces but can still use
22 July 2026
Reply from Culligan Harvey
Thank you for your review. We're pleased to hear you're enjoying the benefits of your water softener throughout your home. We're sorry to hear the delivery arrived damaged, but we're glad the product is still usable.
If you need any assistance, please don't hesitate to get in touch with our team.
If you’d like to refer a friend, you can do so here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Good service
The staff George PARDOE came to install the water softener and he is very efficient and helpful. He came on time and did a great job with a very clear explanation after the installation. Very appreciated on his work.
28 July 2026
Unprompted review
Reply from Culligan Harvey
Hello,
Thank you for taking the time to leave such positive feedback. We're delighted to hear that George provided an excellent service. We'll be sure to pass on your kind comments to him. It's great to know he was punctual, helpful, and took the time to explain everything clearly after the installation. We truly appreciate your support and thank you for choosing us.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team
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