Hanson Electrical and Kitchens Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, providing excellent advice and service. The delivery service is frequently highlighted for its efficiency, punctuality, and the helpfulness of the delivery teams. People also appreciate the easy online ordering process, good product selection, and competitive pricing. Many people highlight the seamless experience from initial order to installation, including the removal of old appliances. Reviewers frequently mention excellent communication, with updates on delivery times and follow-up calls ensuring satisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and friendliness of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers praising the helpful attitude and professionalism... See more

Product

People report positive experiences with product, highlighting a good choice of products, easy ordering, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more

Company replied

Rated 5 out of 5 stars

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more

Company replied

Rated 5 out of 5 stars

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more

Company replied

Rated 5 out of 5 stars

Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the onlin... See more

Company replied


Company details

  1. Electronics Store

Written by the company

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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4.9

All reviews

(765)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Hansons Electrical & Kitchens

Hansons Electrical & Kitchens
Following our visit to Hansons, we were very impressed with the kitchen showroom.
The choice of kitchens is very good indeed, having had time look around Chris the kitchen designer came over to answer our questions.
He was extremely helpful, having listened to our ideas he then added some very good suggestions.
My husband had took the time to draw out our existing kitchen, which Chris used to provide an initial idea and plan for us. Although he said he would need to visit site to confirm our measurements.
Chris said he would e mail us a 3D design which we received the following day.
We will certainly be returning after our holiday, and some thinking on his suggestions.
Very professional and knowledgeable
Designer.

12 September 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for taking the time to leave us this brilliant review.

Rated 5 out of 5 stars

Complete Kitchen Redesign and Refit !

The kitchen in our flat was completely redesigned by Chris Urry at Hanson Electrical and Kitchens. From the start, we were very pleased with all the suggestions about materials, we found Chris and his team easy to work with and very quick to respond to any questions we had. The lengthy job of fitting everything was carried out expertly by Antony Renfree and his colleagues, and at the end of the process we are delighted with the result.

17 May 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Carolyn for taking the time to leave us a great review.

Rated 5 out of 5 stars

Replacement fridge ordered over the phone

I ordered a replacement fridge for a lady I support. We spoke to John in the showroom and ordered an under the counter fridge over the phone. It was delivered and fitted 24 hours later. The packaging was removed along with the old fridge. Excellent customer service as always.

25 June 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Jane

Rated 5 out of 5 stars

I made a purchase online with a…

I made a purchase online with a delivery window or 1-3 days. The check out stage gave me the option of next day for the same price. Received a call to confirm I was happy with what I had purchased and confirmed the deliver for the next day. Delivered as planned by very polite delivery team. Service second to none, bigger stores need to learn from Hansons.

23 May 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Steve.

Rated 5 out of 5 stars

Hanson Electrical and Kitchens customer service is First Class

Just wanted to say that the customer service at Hanson is fantastic. Tommy Masson is the man to see.
He made every effort to help when our vacuum cleaner broke.
Making a return and replacement very simple. Something I would not have been able to do myself.
Great service.
Fantastic customer care.
Highly recommend.
Thanks again Tommy👍👍👍

29 May 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Al.

Rated 5 out of 5 stars

Top notch

Easy ordering, quick delivery and excellent price. Helpful, friendly delivery man - unpacked the fridge, got me to check over the fridge. Couldn't fault anything about the whole process 👌

22 May 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Neil.

Rated 5 out of 5 stars

Gas cooker

Ordered a Gas cooker on Saturday and it was delivered on Tuesday, very fast. The delivery men were very helpful and extremely pleasant, I have had goods from Hansons in the past and have never had cause for complaint. Thankyou so much, would definately recommend

28 May 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Ann.

Rated 5 out of 5 stars

Great Local Company

We looked at a few suppliers for our new kitchen and my neighbour recommended Hansons. Chris has made the whole process an absolute joy and our fitting is booked in for later in the summer. He worked with us to give us our dream kitchen design and went out of his way to tweak the design to our exact specifications.
I would 100% recommend them to anyone looking for a kitchen refresh or new installation.

17 April 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks Simon for taking the time to leave us this brilliant review.

Rated 5 out of 5 stars

Highly recommended for a new fitted kitchen

Having looked at several well known kitchen centre’s plans and kitchen ranges, a friend recommended Hanson’s Kitchens on Willerby Road, Hull. I had an excellent experience with Steve helping me to plan and choose the perfect kitchen, following his visit to measure up my kitchen. His team, led by the wonderful Ant, did a marvellous job of fitting the kitchen in 5 days. This included removing the pantry, making a new partition wall and ceiling, plastering etc. The standard of work was superb, as was the Nobilia German kitchen that they fitted. I feel it was all well priced.
A big thank you to Steve, Ant and the team.

11 March 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Carolyn for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

Ordered a Hoover washing machine.

Ordered a Hoover washing machine. Excellent website detailing the various machines. Clear which were in stock and which ones weren't.
Easy to order and excellent delivery and taking away old machine. Much better service than a recent experience with a national white goods store .

19 March 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Susan for a great review.

Rated 5 out of 5 stars

Would recommend

Good smooth transaction and delivery

9 March 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Isabel.

Rated 3 out of 5 stars

After paying for a expensive washer and…

After paying for a expensive washer and fitting all went well and pleased with that part of the service. We also payed for the old one to be collected and deposed of. They said it would be a couple of days and we said that would be fine. After eight days and 3 phone calls and promised twice it would be collected the following morning they have finally turned up and collected. Very Poor.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Top performers.

After a kitchen catastrophe I was ready to visit Currys when my Wife reminded me of bad experiences with them and suggested we went to Hanson Electrical in Holderness Road. On cost, customer service, reliability and all round helpfulness I couldn't recommend them highly enough. When they say something will be with you on a date and time, from ordering two different kitchen items, not only did they deliver but they called on the phone to keep us up to speed. Superb and I would use them every time in future.

4 March 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Gary for taking the time to write this brilliant review.

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