Hanson Electrical and Kitchens Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, providing excellent advice and service. The delivery service is frequently highlighted for its efficiency, punctuality, and the helpfulness of the delivery teams. People also appreciate the easy online ordering process, good product selection, and competitive pricing. Many people highlight the seamless experience from initial order to installation, including the removal of old appliances. Reviewers frequently mention excellent communication, with updates on delivery times and follow-up calls ensuring satisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and friendliness of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers praising the helpful attitude and professionalism... See more

Product

People report positive experiences with product, highlighting a good choice of products, easy ordering, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more

Company replied

Rated 5 out of 5 stars

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more

Company replied

Rated 5 out of 5 stars

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more

Company replied

Rated 5 out of 5 stars

Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the onlin... See more

Company replied


Company details

  1. Electronics Store

Written by the company

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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4.9

All reviews

(765)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you!!

Good communication and a thank you phone call for my order which was done seamlessly over the internet,,I've had a cooker and washer from Hanson's before and the service is what made me look at Hanson's first,,arrived on time and a phone call from driver to say he was 5 mins away,, perfect!!

24 December 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Martin.

Rated 4 out of 5 stars

Nice easy website to use

Nice easy website to use, I ordered a washer online picked a delivery date which was the next at the cost of £20 delivery or I could have waiting until the filling day for free delivery. The only negative is that I never received any updates about the delivery times, however I did ring them on the delivery day to find out an estimated time which they were happy to provide me.
The delivery guys where lovely very polite and helpful.

18 December 2024
Rated 5 out of 5 stars

Superfast Freezer Delivery

Ordered under counter freezer at 3.30pm and it arrived at 0930 the following morning! Easy online ordering and super quick delivery.

4 December 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Sue.

Rated 5 out of 5 stars

I can’t recommend Hansons highly…

I can’t recommend Hansons highly enough! First class customer service from beginning to the end. I now have “the most amazing” kitchen ever it’s absolutely perfect. Thanks to Chris Urry and the team, including our fitters (dad and son - Ian and Ian). Everything we needed made with immaculate precision. Thank you all you’ve made our dream kitchen a reality x

17 December 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you so much for taking the time to leave us this great review.

Rated 5 out of 5 stars

Excellent prices and personal old school service

Excellent prices, Great personal service, called to confirm order and arrange best date for delivery, when delivered delivery people very helpful ensuring put exactly where required, all in all faultless.

24 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Mark.

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered within 2 days and kept informed of delivery time.
Would definitely use again.

1 December 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Alison.

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and professional.
We cannot thank them enough.
Will always buy from Hansons in future and would strongly recommend to others

29 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Lesley.

Rated 4 out of 5 stars

Top local company

A late delivery was resolved within 30 minutes of a phone call, superb service from a great local company, thank you.

28 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

thank you for taking the time to leave us a review Nigel.

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, not waiting for weeks like other places. Drivers were pleasant. Will definitely buy again.

28 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Heather.

Rated 5 out of 5 stars

New kitchen

The staff were helpful from the beginning and made my experience of designing my kitchen much easier. They gave me honest advice and gave me different ideas to choose from. I felt at ease throughout the process. Chris, the designer was extremely patient and he listened carefully to what I wanted.
From first walking into the shop to the kitchen being fitted was a positive experience. The quality of the kitchen is very good and the customer service from all the people who created my kitchen were extremely professional. I felt looked after throughout. Thank you.

25 May 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Diane.

Rated 5 out of 5 stars

Delivered Gas Double Oven on chosen…

Delivered Gas Double Oven on chosen date, free delivery and disposal of old appliance for a small fee, which is my reason for purchasing from our local company.

14 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Val.

Rated 5 out of 5 stars

EXCELLENT

GOOD SERVICE
VERY HELPFULL DELIVERY STAFF

12 November 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Alexander.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and the same price as the bigger retailers.

21 October 2024
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Reply from Hanson Electrical and Kitchens

Thank you for the great review Zoe.

Rated 5 out of 5 stars

Great service

Great service. Ordered my new Bosch washing machine on the Friday, delivered on the Monday. Same price as everywhere else, but had free delivery so great bonus. Would highly recommend using Hanson electrical.

5 October 2024
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Gail.

Rated 5 out of 5 stars

Kitchen refurbishment - supply and fit.

Having visited most of the 'big names' for kitchens and 2 local suppliers, we went ahead with Hanson using the Master Class' range of kitchen units, and electrical appliances supplied by Hanson. Also Hanson's recommended flooring provider.
Hanson's help throughout the process was very useful, and the end result excellent

25 June 2024
Unprompted review
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Reply from Hanson Electrical and Kitchens

Thank you for the great review Bill.

Rated 5 out of 5 stars

Very helpful

Very helpful. Ready to adapt to any changes.
Nothing too much trouble.

18 September 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Angela.

Rated 5 out of 5 stars

Great Customer Service Does Exist!!!

When looking for a new kitchen we wanted someone to take care of the whole project from supply to installation.
Preferring to stay local if at all possible we visited Hanson Electrical and Kitchens on Willerby Road. From the very first visit to their showroom, Chris provided first class customer service particularly listening to our requirements and planning the optimum design to meet our needs. We made numerous visits to the showroom to run ideas past Chris who remained very patient and professional throughout and he visited our house during the fitting to ensure everything was running smoothly.
We opted for units from the Masterclass range together with new appliances.
The installation team headed up by Ant, provided a first class service always friendly and punctual.
Any issues that arose during the installation were quickly and efficiently addressed without the need to chase anyone.
Without doubt we would highly recommend Hanson's if you are in the market for a new kitchen.

23 August 2024
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for taking the time to leave us this great review.

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