Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more
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Review summary
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After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more
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This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more
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Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the onlin... See more
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Company details
Written by the company
IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.
Contact info
228-232 Willerby Road, HU5 5JR, Hull, United Kingdom
- 01482 653355
- info@hansonelectrical.co.uk
- hansonelectrical.co.uk
4.9
Excellent
765 reviews
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Excellent service from start to finish.
4 July 2025
Reply from Hanson Electrical and Kitchens
Thank you Patricia for taking the time to leave us a great review.
ordered on line very easy they called…
ordered on line very easy they called next day to confirm delivery etc .
came on time two lovely lads very cheerful and helpful.
1 July 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Donna.
The best!
Everything was just so simple, from ordering online to my item being delivered.
The service was first class, efficient and smooth.
I really won't go anywhere else for my electrical goods now.
25 June 2025
Reply from Hanson Electrical and Kitchens
Thank you Neil for the great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review Christine.
They delivered on time, installed the washer and took the old one away.
They delivered on time, in
10 May 2025
Reply from Hanson Electrical and Kitchens
Thanks for the Review Paul.
Reply from Hanson Electrical and Kitchens
Thank you for the great review Stuart.
Great service and price
We needed a new washing machine quickly after ours broke down. It was hard to find many places that had one in stock that could deliver next day but Hanson could. They even called us to advise us of morning delivery slot so we didn'thave to wait in all day. Very impressed and would definitely buy from them again.
29 April 2025
Reply from Hanson Electrical and Kitchens
Thank you Belinda for taking the time to leave us this great review.
Happy in the end!
Just had a kitchen installed which didn’t go exactly to plan,not the fault of Hansons I may add,but dealing with Chris at Hansons and Shane from their installers has been a very satisfying experience and my wife and I are very happy with the experience.
1 May 2025
Unprompted review
Reply from Hanson Electrical and Kitchens
Thank you so much for your great review! We're thrilled you had a positive experience and truly appreciate your support. If there's anything we can do to make it a full five stars next time, we'd love to hear your thoughts!
Exceptional service
Great service. Ordered online and site was easy to navigate, delivery time was speedy (offering next day service for small fee). A courtesy call followed the next day to confirm order and delivery.
This is the first time I have used Hanson but will definitely be using in the future and would highly recommend.
14 April 2025
Reply from Hanson Electrical and Kitchens
Thank you for taking the time to leave us this great review.
Reply from Hanson Electrical and Kitchens
Thank you for taking the time to leave us a great review.
Good product and on time delivery.
6 April 2025
Reply from Hanson Electrical and Kitchens
Thanks for the great review Peter.
Reply from Hanson Electrical and Kitchens
Thanks for the great review Jade.
EXCELLENT CUSTOMER SERVICE!
We have bought all of our kitchen appliances for the last 38 years and wouldn’t go anywhere else. John dealt with our order of 2 ovens, island extractor and gas hob and a few weeks earlier a washing machine. The customer service is excellent, initially there was a delay in us receiving a pack of filters for the extractor, we were kept up to date with a couple of telephone calls and we didn’t have to wait more than a few days for them.
Hansons also supplied our new Dekton worktops, Chris was very helpful, always on hand to answer my (quite a few) queries.
My advice is - don’t bother buying from online national companies - go straight to Hansons.
11 January 2025
Unprompted review
Reply from Hanson Electrical and Kitchens
Thank you so much Leila for such a brilliant review.
Easy to order through the website and…
Easy to order through the website and choose delivery date. Love that they call to give you estimated time when you order too. Took old appliance and packaging away and installed new dryer. Excellent and quick service
8 February 2025
Reply from Hanson Electrical and Kitchens
Thank you so much for the brilliant review.
Friendy staff help me and wife put the…
Friendy staff help me and wife put the dryer in the back of our car, as I have a bad back. The Beko dryer is good quality
31 January 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Keith.
Excellent service
28 January 2025
Reply from Hanson Electrical and Kitchens
Thanks for the great review John.
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
The person that fitted the washer…
The person that fitted the washer didn't connect the pipes. Signed it off as done and when I put a wash on flooded the kitchen floor
20 January 2025
Reply from Hanson Electrical and Kitchens
Dear Mike,
Thank you for your feedback. We’re very sorry to hear about the issue with your washer installation and for the inconvenience it caused.
We’d like to clarify that we were already in communication with you about this matter and were actively working to resolve it. It’s disappointing that you chose to post this review before allowing us the opportunity to fully address the situation and make things right.
Customer satisfaction is incredibly important to us, and we remain committed to resolving this issue for you. Please don’t hesitate to reach out directly if there’s anything further we can do to assist.
Thank you for your understanding.
Best regards,
Hanson Electrical
Great price on electrical item bought…
Great price on electrical item bought and it as god to talk to a human.
7 January 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Patricia.
Great service & experience
Good selection of products on the website and good categorisation for ease of finding what you want.
The unpacking and installing fees were really good and presented great value.
The product was delivered by a fantastic pair who were polite, friendly and really considerate.
Would highly recommend 👌
31 December 2024
Reply from Hanson Electrical and Kitchens
Thank you Lisa for leaving us a great review.
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