Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more
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Review summary
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After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more
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This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more
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Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the onlin... See more
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Company details
Written by the company
IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.
Contact info
228-232 Willerby Road, HU5 5JR, Hull, United Kingdom
- 01482 653355
- info@hansonelectrical.co.uk
- hansonelectrical.co.uk
4.9
Excellent
765 reviews
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A1 service
Ordered goods online. A phone call from the shop on the following day thanking me for the order and confirming receipt and delivery date.
Delivery driver rang 20 minutes before delivery. Very respectful of property and goods.
Rang the shop the following day and requested the return of one unwanted item. Very helpful staff in the office. Item collected by the driver later that day.
17 September 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
Personal service.
Website good and easy to navigate. Delivery on time and installation of washer and disposal of old carried professionally and cheerfully .
14 September 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Ray.
Fantastic service, excellent item
Fantastic service, called me a few times to keep me updated on delivery.
Friendly delivery drivers, I would order again
Thank you
14 September 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Julie.
Never had a bad experience in the 20 years of shopping with you
Never had a bad experience
5 September 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Alana.
I was very happy with the service the…
I was very happy with the service the delivery guys where ace I even phoned you after the had left to praise them would definitely do business with you again thank you all
11 September 2025
Reply from Hanson Electrical and Kitchens
Thank you so much Pauline for this great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review Edward.
Excellent service
Ordered online, had already seen the appliance elsewhere but Hansons were cheaper. Delivered quickly. Very helpful delivery people. Cheerful and service with a smile
3 September 2025
Reply from Hanson Electrical and Kitchens
Thank you Tracey for the great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
Brilliant and still so after three years
Three years on, our kitchen from Hanson Electrical and Kitchens remains of a very high quality with zero issues. This is thanks in large part to Steve, whose planning was absolutely brilliant. The layout is spot on, and our kitchen works so well. The delivery and fitting went very smoothly, and the store manager, Tom, provided sound advice on appliances by finding the balance between cost and functional while maintaining quality. I highly recommend Hanson if your after a new Kitchen!
(Date doesn't reflect fitting date because of trust pilot limitations)
24 August 2024
Unprompted review
Reply from Hanson Electrical and Kitchens
Thank you Andy for this great review.
Willerby
Willerby, Hull store. Helpful instore and best delivery service I have ever experienced. Earlier than expected, efficient delivery and removal of old appliance. Really friendly pleasant delivery men. Can't praise highly enough.
20 August 2025
Unprompted review
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
New Bosch washing machine
Polite and efficient service from ordering to installing. Costs very competitive. Highly recommended
3 August 2025
Reply from Hanson Electrical and Kitchens
Thank you John for the great review.
Reply from Hanson Electrical and Kitchens
Thank you for the great review.
First class service
From visiting the shop, chatting to the assistant regarding types of washing machine and our budget to delivery everything was first class, thankyou Hanson Holderness Road Hull.
31 July 2025
Reply from Hanson Electrical and Kitchens
Thank you for the great review Trevor.
Great item bought at a very competitive price
Great item bought at a very competitive price. The two guys who delivered and installed my new dishwasher couldn't have been more courteous and helpful. I would definitely buy from Hanson Electrical again.
26 July 2025
Reply from Hanson Electrical and Kitchens
Thank you Keith for the great review
Delivered on time and placed in the…
Delivered on time and placed in the house by delivery team
21 July 2025
Reply from Hanson Electrical and Kitchens
Thanks for the great review Greg.
Fabulous service
Fabulous service! My fridge freezer stopped working on the Sunday evening. I ordered online and received next day delivery before lunchtime.
20 July 2025
Reply from Hanson Electrical and Kitchens
Thanks for the great review Rachel.
Kept in touch bout delivery very…
Kept in touch bout delivery very accommodating delivery very efficient
16 July 2025
Reply from Hanson Electrical and Kitchens
Thank you Sharon for the great review.
Compromised kitchen experience
Unfortunately we are into are second month of an incomplete kitchen and it looks like we may enter a third.
From the original design differing, to the units been different colours we are building quite an impressive list of snags.
Damaged units,
Exposed extractor fan
Quartz unit 10mm short all the way round
Wrong coloured panels
Units measured incorrectly
Original design differing
Rubbish been left behind for a couple of weeks.
Not delivering the kitchen when they said they would, resulting in taking time off work. Works planned moved further in the week with little notice.
On first attempt at complaining the kitchen manager, denied remembering conversations, tried to blame my husband for his mistakes, tried to reference other customers experiences in an attempt to make my claims feel irrelevant.
These complaints have since been addressed, all of which are been dealt with but not without compromise. I have damaged internal units propped up with wood, a make shift panel to hide an extractor fan, a smaller kitchen plan that I originally planned for, meaning I need decorators in to fix damaged walls.
We are currently waiting on the quartz company to re template and refit and more units coming from Germany.
Personally I wouldn’t recommend using this company unless your comfortable with having to complain and waiting 3 months for completion
18 July 2025
Unprompted review
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