Hanson Electrical and Kitchens Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, providing excellent advice and service. The delivery service is frequently highlighted for its efficiency, punctuality, and the helpfulness of the delivery teams. People also appreciate the easy online ordering process, good product selection, and competitive pricing. Many people highlight the seamless experience from initial order to installation, including the removal of old appliances. Reviewers frequently mention excellent communication, with updates on delivery times and follow-up calls ensuring satisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and friendliness of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers praising the helpful attitude and professionalism... See more

Product

People report positive experiences with product, highlighting a good choice of products, easy ordering, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more

Company replied

Rated 5 out of 5 stars

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more

Company replied

Rated 5 out of 5 stars

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more

Company replied

Rated 5 out of 5 stars

Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the onlin... See more

Company replied


Company details

  1. Electronics Store

Written by the company

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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4.9

All reviews

(765)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered my tumble dryer and came in…

Ordered my tumble dryer and came in afew days at a morning time slot to suit me. Text me and was there in 10 minutes. Professional from ordering to delivery. Would definitely go with Hansons again and recommend to anyone. Thankyou for a stressfree experience.

14 December 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Amanda for leaving us a great review.

Rated 5 out of 5 stars

Excellent service

Product in stock, delivery in 2 days, delivered at tge time given, friendly staff.

20 December 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Angela for a great review.

Rated 4 out of 5 stars

4.5*It would have been a 5 if the…

4.5*It would have been a 5 if the delivery men had rung half hour before they delivered as I was told they would. I was in the back garden and they came to the front so missed them . So had to rearrange delivery . Apart from that everything was fab . I would buy again from them .

3 December 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, ordered online on a Wednesday evening for free delivery on Friday. Received a call on Thursday morning to thank me for the order and explain the delivery slot. The delivery driver rang when they were 15 minutes away and delivery was extremely friendly and efficient. Can’t fault the service

10 December 2025
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Reply from Hanson Electrical and Kitchens

Thank you Kathryn for such a great review.

Rated 5 out of 5 stars

Perfect

Perfect! Great pre sale and after sale support

15 November 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Trevor for a great review.

Rated 5 out of 5 stars

Satisfied customer

Ordering was easy, kept informed and delivery as scheduled. Always use them for my electrical equipment.

26 November 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Lesley for a great review.

Rated 5 out of 5 stars

Very competitive price for the item we purchased

Very competitive price for the item we purchased.
Bought on Hanson's website. So easy to do and they delivered on time. Brilliant service. Will definitely order from Hanson's in the future.

23 November 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you so much for this great review Maureen.

Rated 5 out of 5 stars

New Kitchen

Many thanks to Chris Urry for the design and to Ant and his team for the installation of our kitchen, Chris for suggesting little tweaks to make the kitchen look great, Ant for everything being organised, so that everything went very smoothly.

17 November 2025
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Paul.

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices, easy to order and even received the item early as the company were delivering in my area. Would definitely buy from Hanson Electrical again

Lorraine Boynton

14 November 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Lorraine.

Rated 5 out of 5 stars

Hansons for kitchens

We always go to Hansons for our electrical goods, always a great service from the staff and good value high end products. This time we were looking for a new kitchen and having shopped around the usual places for kitchens we found Hansons also do these. The range is very good and the quality is top end. The service from Chris, from start to finish was exceptional, with no pressure to buy. I had my own fitter so can't speak for the Hanson fitters, however I can say that the kitchen was delivered to precise timing with nothing missing. From my experience, I highly recommend Hansons for kitchens and all electrical products.

1 November 2025
Unprompted review
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Reply from Hanson Electrical and Kitchens

Thank you Russ for taking the time to leave us a brilliant review.

Rated 5 out of 5 stars

Fast

Fast, free delivery

3 November 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for leaving us a great review Julie.

Rated 5 out of 5 stars

Enormously helpful staff and good choice of appliances.

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later date as we needed to use it whilst having our kitchen fitted. Highly recommend them!

18 October 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Margaret for a great review.

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Delivery driver kept us up to date with timing. Nice people.

20 October 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Dorothy for the great review.

Rated 5 out of 5 stars

After some time of trying to get…

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on line companies.It fits perfectly into my cupboard.Would highly recommend this company & definitely worth a visit if you’d rather talk to someone rather than on line ordering well done.

18 October 2025
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Robert for the great review.

Rated 5 out of 5 stars

Washer and Fridge/Freezer purchase

Excellent great customer services extremely helpful and rang to thank me for my order also rang me to arrange delivery day and time and delivery was as arranged and on time took the transport brackets out of my washer as i didnt have any tools and were very kind and put items where i requested overall a very good experience will definately buy from them again can highly recommend

3 October 2025
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you Mrs Judge for the great review.

Rated 5 out of 5 stars

I recently had kitchen fitted

I recently had kitchen fitted, beautiful transformation the whole experience made easier by dave mahon kitchen designer.. Special thanks to the two ians kitchen fitters who are perfectionist, glad I chose hansons that made the whole experience easy and enjoyable. Thank you. Frm Tracey k.

7 October 2025
Unprompted review
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you so much Tracey for such a great review.

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