Hampergifts.co.uk  Reviews 

1,182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, making gift-giving easy and delightful. The ordering process is often described as simple and efficient, even for international buyers. Many appreciate the reliable and timely delivery service, coupled with clear communication, ensuring recipients are thrilled with their gifts and presentation. However, some customers noted occasional issues with delivery timing, with orders arriving earlier or later than requested. A few also felt product content or appearance did not always meet expectations, citing concerns about variety, quantity, or packaging differing from website descriptions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Quality

Users describe positive interactions with quality, with many reviewers finding it difficult to fault the... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more

Rated 5 out of 5 stars

The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,182)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

South Africa and ordered a…

I live in South Africa and ordered a special birthday gift to be delivered on my daughter's birthday, the 7th of November. She lives in the UK. The gift was amazing beautifully presented and she absolutely loved it. Special thanks to all the staff involved, but a special thanks to Alex who went the extra mile for me, and to make sure that her gift was delivered on time.

6 November 2025
Rated 5 out of 5 stars

Would highly recommend!

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the hamper wrapped with attention to detail. The quality of the food and drink inside stood out, each product chosen with real thought. And there were some very tasty items in there!! What also caught our eye was the way the package was shipped: the message on the outside added a lovely personal touch, and the package was packed securely for protection—everything arrived in perfect condition. For a gift that feels premium and well-considered, HamperGifts definitely delivers.

23 October 2025
Unprompted review
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Kayleigh, thank you so much for your wonderful feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great gift

Great gift, has the wow factor. Reliable delivery

8 September 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great Service

Easy to use web site, very helpful staff on phoning. Very happy recipients. A nice experience.

11 September 2025
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Reply from Hampergifts.co.uk

Thank you so much for your feedback :)

Rated 5 out of 5 stars

Happy customer

It was easy to order the hamper I preferred. They delivered on the exact date and time I had requested, and communicated well about when the delivery would take place. The items in the hamper were beautifully arranged and exactly as stated on the website. The recipient was very happy with the quality of items.

10 September 2025
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Reply from Hampergifts.co.uk

Dear Kate, thank you so much for your feedback, we are delighted your Champagne Hamper gift went down well!

Rated 5 out of 5 stars

Birthday Gift

We wanted to send a birthday gift from Spain to a family member. It was delivered on time and the hamper was quite appreciated by the recipient

5 September 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback!

Rated 3 out of 5 stars

Disappointed.

Disappointed.
Good point- delivered in good time.
Bad point- was not packaged as shown on your website. For £95 it did not look attractive and therefore I would be reluctant to order from this company again.

9 September 2025
Rated 4 out of 5 stars

Very easy to order

Very easy to order, and great communication/confirmation. The only small let down was that it wasn’t delivered on the day I’d specifically requested. It came earlier rather than later which was good, but other than that - very pleased with the service!

5 September 2025

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