Gym Plus Australia Reviews 168

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more

Company replied

Rated 5 out of 5 stars

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more

Rated 4 out of 5 stars

The air track is great; good material, good seams. Delivery crew and tracking system are fantastic too. The issue we have is the electric pump. It heats up quickly with some air escaping thru the conn... See more

Company replied

Rated 2 out of 5 stars

17 Day wait for product so far. Courier falsely claimed missed delivery (I work from home, office in front room). Requested Gym Plus contact courier to report this and demand action, but no assistan... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.


Contact info

4.2

Great

TrustScore 4 out of 5

168 reviews

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Rated 3 out of 5 stars

Order was cancelled due to unforeseen…

I had placed an order for a ballet bar, all reasonably priced; bar and postage. Due to my location, the order was cancelled.
Demonstration of good customer service by reaching out and advising by email the reason for cancellation would have been appreciated. I hope this will be practiced in the future for other customers. Circumstances and situations can add an additional layer of difficulty to the online shopping realm, people are understanding, but communication will always be key.

3 August 2021

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