Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more
Company replied
I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more
The air track is great; good material, good seams. Delivery crew and tracking system are fantastic too. The issue we have is the electric pump. It heats up quickly with some air escaping thru the conn... See more
Company replied
17 Day wait for product so far. Courier falsely claimed missed delivery (I work from home, office in front room). Requested Gym Plus contact courier to report this and demand action, but no assistan... See more
Company replied
Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.
2/22 Furlong street, 3977, Cranbourne West, Australia
Not very happy with the quality this time the gym mat is smaller than the first one and looks like been used ☹️.
I am very happy with my new sissy squat rack. Perfect addition to my small home gym. Quality is good. Delivery was quicker than expected.
Equipment is great and just what I was looking for, arrived in two batches which was confusing but all good 👍🏻
I had placed an order for a ballet bar, all reasonably priced; bar and postage. Due to my location, the order was cancelled.
Demonstration of good customer service by reaching out and advising by email the reason for cancellation would have been appreciated. I hope this will be practiced in the future for other customers. Circumstances and situations can add an additional layer of difficulty to the online shopping realm, people are understanding, but communication will always be key.
Great price for the mat I ordered and I shopped around. Delivery was overnight and free - very happy.
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