Gym Plus Australia Reviews 167

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more

Company replied

Rated 5 out of 5 stars

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more

Rated 4 out of 5 stars

The air track is great; good material, good seams. Delivery crew and tracking system are fantastic too. The issue we have is the electric pump. It heats up quickly with some air escaping thru the conn... See more

Company replied

Rated 2 out of 5 stars

17 Day wait for product so far. Courier falsely claimed missed delivery (I work from home, office in front room). Requested Gym Plus contact courier to report this and demand action, but no assistan... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.


Contact info

4.1

Great

TrustScore 4 out of 5

167 reviews

5-star
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1-star

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Rated 5 out of 5 stars
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate that you enjoy our product and helping to share the word about us. We’re here for you anytime.

Kind regards

Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Great product

Great product! Quick delivery. Put it together yesterday and my 3.5yo daughter spent hours on the horizontal bar after daycare last night. Loves it.

17 August 2021
Rated 4 out of 5 stars

My airtrack and foam beam review

I love my airtrack and foam beam. The foam beam is a bit squished on one side but that probably happened on it’s way to me. The airtrack was just a bit dirty when I first got it, but I didn’t really care because it was gonna get dirty anyways. Overall love it thank you

15 August 2021
Rated 5 out of 5 stars

Item was thoughtfully…

Item was thoughtfully packaged,protected with an abundance of wrapping. The mat has allowed my aging dog Buddy to successfully hop in and out of a car without my help to hoist him up.I love the way it folds up and can be used as a seat when not in use as a ramp.The colours are cheerful and I am altogether,satisfied.

11 August 2021
Rated 5 out of 5 stars

Good customer service

My product arrived on time and as described. Good price and quality. Customer service were very helpful. Will definitely use again.

10 August 2021
Rated 1 out of 5 stars

Really bad customer service

Really bad customer service, I emailed them about 3 times in the week and no one got back to me

9 August 2021
Gym Plus Australia logo

Reply from Gym Plus Australia

Hi Chloe,

Thanks for your feedback.

We have spoken with Chole and she is happy to update the review about our customer service. She has difficulty to find her Trustpilot account, This feedback is actually an error, Please feel free to contact us at 03-56158001. Thanks

Gym Plus Support Team

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