I found Sheila to be knowledgeable and efficient. I needed to reassess my coverage because my house has increased in value. She gave me good information and made the adjustments. I asked her to phon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Diego was excellent. I am a Canadian living in Bucerias, Mexico. My Spanish is not good enough to navigate purchasing insurance or making a claim. Diego’s English is very good and he was very quick to... See more
First of all shout out to Reyna Parra for her help and a very light and joyful phone interaction with her. Not for me but for my partner who is also insured through VUMI. He had surgery last year.... See more
The team has always been super attentive and very caring of finding the best options for their clients. Really appreciate all of their work and energy. Gracias
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
4.8
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a condo in Cancun
I have a condo in Cancun and the ladies at Guardian Insurance were the best. They are always there to help and to make sure the process is easy and carefree, thank you.
3 August 2023
Easy to purchase
Easy to purchase, straight forward policy, great support. The first time I've ever trusted an insurance company.
26 July 2023
Quick and easy
18 July 2023
The web site was fast and effective.
12 July 2023
Valeria Aldrete made the difference for…
Valeria Aldrete made the difference for me. She put me at ease by speaking English and was quick to answer questions and provide me with what I needed.
4 July 2023
We are very pleased with the service and knowledgable staff
We are very please with the service - we got all our questions answered and believe we got a good price for our coverage.
10 July 2023
Great company to work with
It was very easy to work with, and communicate with Mary at Guardian Insurance
6 July 2023
The agent replied promptly to my…
The agent replied promptly to my inquiry with several options that fit my needs. Also answered all questions quickly.
6 July 2023
Happy customer.
Very easy to deal with. Been a happy customer for 5 years. Prompt responses to questions.
29 June 2023
Guardian really does care about us!
Guardian has been our trusted insurance broker for the past five years! Most recently Guardian met with us to review our medical insurance policy which was up for renewal. As always we really appreciate that Guardian takes the time to answer all of our questions, and to educate us, and explain in detail all of the pros and cons of the various insurance options. It is reassuring to be able to contact Guardian with quick responses, and they seamlessly handle everything with professionalism and care! To the entire Guardian team, thank you and keep up the great work!
9 June 2023
Reply from Guardian Insurance MX
Thank you for your trust in our company and it's always a pleasure for us to take care of you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.