Morrisons Supermarkets Reviews 

Why are Morrisons offering Australian steak when we need to support our own farmers?
My wife bought two Rib Eye steaks and didn't notice where they where from as she assumed Morrisons used British products. We cooked them and instead of the fat melting into the meat it was actually big peaces of gristle. These should never be described as Rib Eye and at best should be sold as stewing steak. Come on Morrisons we have been shopping with you for over 50 years and your current buyers should up their game and look for local suppliers.

Imagine going into your morrisons supermarket bakery counter to order a giant cookie as a birthday present to be told you have to go back home to order on line . On top of that you have to spend £25 minimum order . Will use Asda from now on .

Last week I was challenged by security as I had purchased a steak along with my usual shopping and it triggered the alarm. I dont appreciate being tackled like a shop lifter by security. Security tags should be removed at the point of purchase, like in other shops. So about 7.30 pm today I asked one of the staff if they could remove any security tags at the self check out. I was told that could not be done. I told the lady that I no longer want the steak as I dont want to be apprehended by your security like a criminal. Especially as it seems those who do steal from your stors seem to get away with it? Then to top it off, there were two items during the self checkout that needed addressing by a members of staff. At this point I gave up and handed back the goods that I intended to purchase, as I did not feel I was getting the sevice a customer should be receiving, Maybe I am old fasioned. Anyway, I left the store and there were 4 staff members outside smoking, I could not help wonder if just one of them were inside mannning the tills the whole experiance could have been a lot better. I will in future avoid Morrisons.

Morrisons cortonwood must be worst place I ever shopped expensive poor quality products got sausages caramelised red onion two packs went in bin greasy like rubber with no flavour tried to put review on it won't let me only want good review twice got cheese from there still in date couple days later gone green some of staff are rude unhelpful will not shop there again well had contact from trustpilot morrisons wants more information click to provide them with it but surprise surprise can not go any further it won't allow so the review will be classed as not genuine and will be removed so what is point in giving feedback

Don't get your groceries home delivered from morrisons as I received five dented cans which I believe were rejects from the shelves which could not be displayed or sold. Put among other groceries by staff wishing I would not notice. More than likely told by management to get rid of damaged tins in home deliveries. Horrible practice by Morrison's and shame on them for mucking about with food. Two lots of bananas were on the very small size and black. Had to bin them and staff must have seen they were not fit for human consumption. I will not trust them again. Zanya you requested more info ie order details 026 3467366 7755505 Still waiting for ZANYA to reply to my information sent to her. Typical Morrison's ignorance.

The only good thing about my online shop was the driver. He was very helpful and friendly.
I’ve ordered some fresh cream cherry donuts in my last three grocery shops. They are never in stock. I’ve never received them. Today they sent some cream muffins in their place, that were DOUBLE the price! Morrisons don’t give you the substitution at the same price as the item they’ve substituted. They are the ONLY supermarket that don’t do it. I ordered a kingsize duvet cover for £14 and it was out of stock. They sent me one for £23 in its place. Good job I had googled whether I pay the £14 for it but NO! I’d have paid £9 more. No way. I ordered a £5 scratch card. They didn’t have it so they didn’t bother sending anything! They could have at least sent a different £5 one.

I only did another shop because they sent me a voucher for £10 off when I spent £60. But honestly, I’m done! Won’t be shopping there any more. Their stock levels are a disgrace. I was told by a member of staff not to order on a Sunday because they don’t have a delivery and the shelves are "hammered"! He said it’s a waste of time ordering on a Sunday. Well thanks, but the Monday (today) wasn’t good either. I had 5 things out of stock. Like I said I’d love to try the fresh cream ball donuts but it is a waste of time putting them in your basket. I also ordered the caramelised biscuit ball donuts for my friend and I didn’t get those 2 weeks on the trot either. This was from 2 different stores, as I did click and collect the first couple of times. (Grantham and Lincoln)

Then I had delivery today!
The driver was very polite and helpful
But everything else SUCKS!

Zanya from morrisons, I’d rather have no reply rather than the robotic reply you send to all the others complaining. Please don’t bother.

YOU REALLY DONT MAKE IT EASY TO MAKE A COMPLAINT TO CUSTOMER SERVICES! OUR DELIVERY DRIVER TODAY NEEDS RETRAINING!! I HAVE FILLED YOUR SURVEY IN TOO!
EVEN WHEN I ASKED HIM TO USE THE CART INSTEAD OF CARRYING ALL THE BAGS THAT WERE PACKED WAY TOO HEAVY HE REFUSED, AND DROPPED THEM!

I have had 5 or 6 online deliveries so far and all have turned up in the booked 1-hour time slot or a bit earlier. Yesterday's order arrived at 10.00 p.m. 'ish and Antony could not have been more helpful.

Morrison's seemed to have tried very hard to recruit delivery drivers that seem both courteous and mindful of the difficulties of getting a big shop in, a problem faced by many disabled people. It has given me a little more confidence in getting the household essentials, once I am completely housebound for long stretches after my ortho surgeries.

Terrible Service sent a tote full of defrosted food back, was told i would get the goods delivered the next day no food arrived called again they apologised and said a manager will call me back no call back from the manager Eric, very dissatisfied with customer service offered me £5 morrisons voucher to say sorry! not good enough had disappointed children no ice cream for party, will take my custom to another supermarket.

Popped in to Morrisons Holyhead café for a bite to eat before shopping. We're on holiday so stocking up the caravan. Waited over half an hour for a simple breakfast and my husbands black pudding was impenetrable. He'd finished his breakfast by the time a replacement came which was also overcooked. There's hardly anyone in the café but just heard the chap on the till say there's a 45min wait.
Staff very polite and I know it's not the end the world having to wait but there's something wrong with processes.

If I could, I would give morrison a minus 5 stars. Worst supermarket ever! If you happen to visit the petrol station and pay at the pump then they will take £100 out of your account no matter how much fuel you buy and you don't get it back for at least 3 days. Their supermarket is just as bad.! If you happen to take your time shopping and end up being there for 2 hours then expect a parking fine of £100 through the post with no prior warning, no proper display or warning to this fine! There is however a few signs in the car park but the writing is so small you would need binoculars to read them. But they don't tell you about fees or fines, only that there is a time limit. Happy shopping.. SOMEWHERE ELSE

Had a product which was infested with pests. Ok messed up my dinner plans. It was Chinese leaf and little black spots and damage throughout the leaves apparent. No apology no admission that the pictures I sent showed clear damage and the only response I received after chasing was More points credited to the value of the product plus 5p. They really dont care. No sorry at all. Oh yes no apology or comment that their own packaging missed having a best by date.. bit of a mess up there then!

If Farmfoods sold the coffee that Morrisons does I’d have no reason to shop there at all. Three reasons why I HATE shopping at Morrisons.

1 - having staff grumble under their breath at me just because I don’t want to use the “mark of the beast” - “self scan” tills for under 5 items. And being made to feel unwelcome.

2 - the “forced” feeling that you have to shop “Morrison’s way.”

3 - facial recognition in their Lincoln store.

Shopping should be an enjoyable experience but at the Morrison's Kings Street store in Aberdeen it simply isn't. First of all, I had made a special journey hindered by a painful right foot to pick up a few basic necessities, which to my chagrin were out of stock (or not stocked at all!). Secondly, I do appreciate the fresh fish, particularly the rainbow trout, but was told upon asking the assistant to gut the fish for me that he wasn't qualified. This has now happened on multiple occasions. Amazing that Morrison's cannot train their fishmongers to gut a fish. Third, I wanted to rest my foot so thought about ordering a cuppa and slice of cake at the cafe but there was no one at the till and the place seemed to be closed, despite it being early in the day. Finally, the security staff are over-zealous and seem to be on a mission to catch shoplifters. Unfortunately, this sometimes drags innocent people into the 'line of fire' as some of the negative comments here attest. I have witnessed on a least two occasions security guards scuffling with customers at checkout. It is common knowledge that Aberdeen has a massive problem with in-store theft but this should not mean that innocent shoppers are forced to have a security guard tailgating them as they wheel their trolleys around the store.

Note: Despite Zanya's reply, I will not be returning to this Morrison's as there are better - and cheaper - shopping experiences out there.

Joined 4 months ago, using a £70 delivery pass. During this time it went down hill. Advertising products available but aren’t, sending products that look like what you order that could cause serious illness, products 4 months out of date, products that are not within the fresh sell by date and turning up to deliver by 30 minutes late. Enough is enough, cancelled delivery pass today and got £50 refund and refund on the products in my delivery today. The drivers are lovely, no problem there, hence the 1 star.

Woosehill supermarket. Great customer service from Nayana which made the experience better. Very friendly and helpful.

Most of their plants on display are dead. Raised it on 1st June and the dead plants are all still there weeks later. Incredibly disappointing as I used to love Morrisons plants.

Better than half price on sirloin steak this week at morrisons cowdenbeath. Not one decent steak that I would buy.most were wedge shaped or looked like they'd been cut with a hacksaw or chewed by a dog.shocking.

Really disappointed with the availability at Morrisons Eastwood,
Work Monday to Friday till 5pm so we like to get a few treats on our shopping trip on a Friday, but you have no chance here
Sausage roll shelf empty, looked like a bomb hit it where all the cardboard packaging was thrown around
Takeaway Curries completely empty even the korma were gone
Bread the choice was dreadful with dates that would not last till Monday
Fresh cream cakes was nearly empty with only the expensive cakes left

By this time I gave up and decided not to bother with a treat

Also find that when you get home the prices on the receipt, never match the price that was on the shelf, too late when your home

Morrisons Footlong sausage roll was disgusting only 25% meat but it was pure mush